Gracious Care Home - Garland

Pros

• The facility has the potential to improve its training and communication skills among staff.
• There may be opportunities for enhancing the nutritional quality of meals served.
• Addressing issues with linen changes could positively impact residents’ comfort and hygiene.
• Increased support and better engagement with residents could foster a more caring environment.

Cons

• The food is bad and not nutritious or healthy.
• Linens are not changed regularly.
• The caregiver is rude and mentally abusive to the residents.
• The staff lacks proper training to care for senior citizens.
• Residents are discouraged from walking around and are often confined to wheelchairs.
• Communication with the staff is difficult due to language barriers.
• The reviewer's mother-in-law developed bedsores, untreated pneumonia, and was malnourished while in care.
• There was no communication from the facility regarding the resident's passing.
• The family did not receive owed rent money after the resident's death.
• Adult protective services are being contacted due to concerns about this place.

Review

The reviews regarding this care home convey a deeply concerning picture of the facility, revealing a dismal environment for residents and raising serious questions about the quality of care provided. Numerous complaints highlight significant issues with food quality, staffing, and overall resident treatment. The experiences shared by family members reflect an alarming lack of attention to the health and well-being of those residing in this establishment.

Repeatedly mentioned is the substandard food served at the home, which is described as neither nutritious nor healthy. This issue alone raises red flags about the dietary practices in place. Proper nutrition is essential for senior citizens, especially those who may already have underlying health conditions or vulnerabilities. The failure to provide adequate meals can exacerbate existing health problems and lead to further deterioration in residents’ physical states.

In addition to concerns about food quality, reviewers noted that linens were not changed regularly, contributing to an unhygienic living environment. Cleanliness is crucial in any caregiving facility; failing to maintain proper hygiene standards can lead to infections and other health complications. When caregivers neglect these basic necessities, it reflects poorly on their commitment to providing a safe and healthy living space for residents.

Another disturbing aspect highlighted in the reviews involves caregiver conduct. One reviewer described a particular caregiver as rude and mentally abusive toward residents, suggesting a toxic atmosphere where dignity and respect are not upheld. Such behavior can be detrimental to mental health, potentially leading to feelings of isolation and despair among vulnerable individuals who rely on caregivers for emotional support as well as physical assistance. The emotional landscape within such facilities plays an integral role in overall resident satisfaction and well-being.

The personal account from a family member whose mother-in-law spent time at this care home paints an even graver picture of neglect. The reviewer recounted how their loved one entered the facility able to walk but ended up wheelchair-bound due to what they perceived as inadequate mobility encouragement from staff members. This shift points toward systemic issues where residents are discouraged from being active—a critical component of maintaining mobility among seniors—potentially resulting in rapid declines in both physical health and morale.

Tragically, after just 7 1/2 months in this facility, the reviewer’s mother-in-law passed away under alarming circumstances that included bedsores and untreated pneumonia—conditions that had gone unnoticed until hospital staff intervened upon her transfer. Alarmingly, there was also malnutrition involved, highlighting severe shortcomings in medical oversight within the facility. The fact that there was no communication from management following her death exemplifies a lack of compassion or accountability expected from care providers during such sensitive times.

In light of these distressing experiences shared by multiple reviewers, it is clear that this care home falls short on numerous fronts when it comes to providing appropriate senior care. From poor nutritional standards and hygiene practices to troubling caregiver attitudes and alarming medical neglect followed by tragic outcomes—these accounts paint a stark portrait of a place where vulnerable individuals may be at risk rather than receiving the compassionate support they deserve. Consequently, families considering this facility for their loved ones should proceed with caution and consider seeking alternatives that prioritize resident safety, dignity, and comprehensive care over all else.

This part of Garland, Texas offers a variety of amenities that could make it an attractive option for senior living. There are several places of worship nearby for spiritual fulfillment, pharmacies for easy access to medications, and a selection of restaurants and cafes for dining out or socializing. Additionally, there are physicians' offices and imaging clinics in the area for medical care. The proximity to theaters and parks provides opportunities for entertainment and outdoor relaxation. In case of emergencies, hospitals like Baylor Scott & White Medical Center are within a reasonable distance. Overall, this neighborhood offers a mix of convenience and recreational options suitable for seniors looking to settle in a lively community.

Places of Worship

• Casa View Baptist Church (0.4 miles)
• Ridge Pointe Fellowship (4.1 miles)
• Crossroads Church (6.7 miles)
• Redeemer Bible Church (6.9 miles)
• First Christian Church (7 miles)
• Lake Pointe Church (7.9 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.6 miles)
• Mequite Care Pharmacy (4.7 miles)

Restaurants

• Taco Bell (0.8 miles)
• Jack In The Box (1.8 miles)
• Braum's (2.5 miles)
• Chick-Fil-A (2.9 miles)
• McAlister's Deli (2.9 miles)
• Olive Garden (3.1 miles)
• Flying Saucer (3.1 miles)

Physicians

• Women's Health Alliance (2.4 miles)
• Texas Digestive Disease Consultants: Mesquite (3.1 miles)
• Pediatric Clinic (4.5 miles)
• Touchstone Imaging Mesquite (4.7 miles)
• John West Low Cost Immunization Clinic (6.1 miles)
• Eye 2 Eye Vision (6.1 miles)
• Southern Endocrinology (6.1 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.7 miles)
• Starbucks (6.3 miles)
• Urban Vines Wine Bistro (7.2 miles)
• Eggsquisite Cafe (7.3 miles)
• Panera Bread (7.6 miles)

Theaters

• AMC DINE-IN Mesquite 3 (4.4 miles)
• Cinemark (7 miles)

Parks

• Lochwood Park (6.3 miles)
• Travis Ranch Park (6.9 miles)

Hospitals

• Baylor Scott & White Medical Center (7 miles)
• Texas Health Presbyterian Hospital Rockwall (7.5 miles)