Evergreen Memory Care

Pros

• Evergreen Memory Care provides consistent care and personal attention to residents, helping families feel supported in navigating the challenges of dementia.
• The facility is nice, clean, and well-planned, creating an inviting environment for both residents and visitors.
• Residents appreciate the engaging activities offered, such as high tea on Saturdays and physical therapy sessions led by kind staff.
• The layout features individual apartments within smaller communities, promoting a sense of belonging and comfort for memory care residents.
• Staff members demonstrate compassion and professionalism, ensuring effective communication with families about their loved ones' well-being.
• The facility offers faith-based activities that appeal to residents with strong Christian values, enhancing their overall experience.
• Families commend the dedication of caregivers who maintain strong connections with residents despite visitation limitations during challenging times like the pandemic.

Cons

• There were issues with communication between med-techs and the staff nurse, leading to conflicting calls regarding a resident's condition.
• The facility repeatedly did not call the primary or secondary contact during an emergency situation.
• It was sometimes difficult to communicate with the proper staff to get questions answered.
• They faced difficulties with staff shortages on the night shift and weekends.
• There were initial rocky experiences when starting care at Evergreen Memory Care, particularly noted in staffing challenges.
• Brookdale Eugene Alpine Court had administrative issues, including delays in communication and tour rescheduling problems.

Review

Evergreen Memory Care has emerged as a prominent option for families seeking compassionate and personalized care for their loved ones dealing with dementia and other memory-related illnesses. Many families have expressed their gratitude toward the staff, highlighting their dedication to providing consistent care and personal attention. Reviews consistently praise the floor staff, medical technicians, and activity directors who take time to connect with residents on a personal level, ensuring that they not only meet physical needs but also understand the individuals they are caring for. The administrators at Evergreen play an integral role as well, working closely with families to create environments tailored to residents' unique needs, helping navigate the often challenging landscape of dementia care.

Visitors touring Evergreen Memory Care frequently comment on the facility's cleanliness and inviting atmosphere. Although some initial tours may lack in-depth discussions due to staffing constraints—often only having one staff member available—the impression left by these tours is generally positive. Families have noted that the buildings appear relatively new and specifically designed as care facilities, boasting open layouts that promote comfort and ease of movement. One visitor mentioned how appealing it was to see smaller communal settings for dining—this is particularly beneficial for those who struggle with memory issues, as it fosters a sense of security while allowing residents some independence.

However, not all experiences have been without challenges. Some families have raised concerns about communication lapses between med-techs and nursing staff regarding updates on residents’ health conditions. Instances where primary contacts were not notified during emergencies have led to frustrations regarding inconsistent medical care. While there are standout caregivers who demonstrate kindness and professionalism, there also seems to be instances where reaching proper staff members for timely assistance can be difficult.

Families report observing a rich variety of activities available within Evergreen Memory Care, which many consider crucial when selecting a memory care facility. Daily activities such as physical therapy sessions and community outings enhance social interaction among residents while encouraging mental stimulation—a factor recognized as vital in managing dementia effectively. For instance, one reviewer described watching engaged staff conducting physical therapy sessions in an amiable manner that respects individual preferences—a detail that showcases the facility’s understanding of resident needs.

The faith-based aspect of Evergreen Memory Care has been positively highlighted by several reviewers who appreciate its connection to spiritual life through regular church services and Bible studies—elements significant for residents like one person’s mother who found comfort in her Christian faith during her stay at the facility. Furthermore, spacious courtyards allow outdoor enjoyment alongside thoughtful design elements like high ceilings which contribute to invoking feelings of openness within the residence.

While some families note that costs can run higher than expected—for additional levels or types of care—the consensus leans towards recognizing value received through quality operations and compassion shown by caregivers. In closing reflections from family members whose loved ones recently passed away while under Evergreen's watchful eye express heartfelt gratitude for the peace delivered by dedicated caregivers during vulnerable times; they describe it as "heaven on earth," underscoring the profound impact that compassionate care can have not only on residents but also on their families navigating this emotional journey together. Overall, despite some operational challenges described in reviews related primarily to staffing inconsistencies during less busy hours or weekends, most conclude with appreciation for what Evergreen Memory Care brings into their loved ones’ lives in terms of attention, space management conducive to engagement with fellow residents—and ultimately fostering both emotional comfort at this life stage filled with numerous transitions.

This part of Eugene, Oregon offers a convenient and accessible location for seniors looking to settle in a peaceful neighborhood. With several physicians, pharmacies, and healthcare facilities nearby, residents can easily access medical care and services. The abundance of parks such as Mangan City Park and Golden Gardens provide opportunities for outdoor activities and leisurely walks. There are also a variety of restaurants, cafes, and coffee shops within a short distance for dining options. Additionally, the presence of places of worship like Santa Clara Church caters to spiritual needs. Overall, this area combines convenience, amenities, and a tranquil environment making it an ideal choice for senior living in Eugene.

Physicians

• PeaceHealth Medical Group (0.1 miles)
• Oregon Medical Laboratories (0.1 miles)
• Senior Health & Wellness Center (0.1 miles)
• Shallice Hannah Mpt (0.2 miles)
• Laurel Schwingel, DO (0.2 miles)
• Mckenzie Medical Imaging Pc (1.9 miles)
• Willamette Valley Mammography (1.9 miles)

Parks

• Mangan City Park (0.3 miles)
• Golden Gardens (1 miles)
• Emerald Park (1.1 miles)
• Candlelight park (1.5 miles)
• Orchard Point Park (2.6 miles)
• Maurie Jacobs Park (2.8 miles)
• Skinner Butte Park (3.6 miles)

Restaurants

• McDonald's (0.3 miles)
• Prairie Schooner Tavern (1.3 miles)
• Carl's Jr. (1.8 miles)
• Taco Bell (2.1 miles)
• Bagel Sphere (2.5 miles)
• Taco Time (2.5 miles)
• Jack In The Box (2.6 miles)

Cafes

• Firehouse Coffee (0.3 miles)
• The Better Living Room by Ninkasi Brewing (3.1 miles)
• Equiano Coffee (3.2 miles)
• Wandering Goat Coffee Co. (3.4 miles)
• Starbucks (3.8 miles)
• Farmers Union Coffee Roasters (3.9 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Sav-On Pharmacy (1.4 miles)
• Managed Healthcare Pharmacy (1.8 miles)
• Albertsons Pharmacy (2 miles)
• Walgreens (2 miles)
• Health Mart Pharmacy (2.1 miles)
• Fred Meyer Pharmacy (2.6 miles)

Places of Worship

• Santa Clara Church (1.8 miles)

Hospitals

• Compassion Center (3.2 miles)
• Willamette Community Health Solutions (3.8 miles)

Transportation

• Baggage Claim (3.5 miles)
• Eugene Airport (EUG) (3.5 miles)