Haven Care - Cottonwood House in Albuquerque, NM
Save5305 Queens Court NE, Albuquerque, NM 87109
For more information about senior living options: (844) 490-3973
Haven Care - Cottonwood House presents a competitive pricing structure for its residential options, particularly with its one-bedroom and private room types priced at $5,300 per month. This rate positions Haven Care above the average monthly costs in Bernalillo County, which stand at $4,162 for a one-bedroom and $4,602 for private accommodations. Additionally, when compared to the overall state averages in New Mexico of $4,055 for one-bedroom units and $4,391 for private rooms, it is evident that Haven Care's pricing reflects both the value of its services and amenities as well as the quality of care provided to residents.
| Floor plans | Haven Care - Cottonwood House | Bernalillo County | New Mexico |
|---|---|---|---|
| 1 Bedroom | $5,300 | $4,162 | $4,055 |
| Private | $5,300 | $4,602 | $4,391 |
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Haven Care ? Cottonwood House is best suited for families seeking memory-care focused support in a residential, home-like setting, where structured routines, engaged daily activities, and consistent family communication are prioritized. The community appears to deliver clean, inviting spaces, with outdoor areas and a layout that supports safe redirection and social engagement. For residents whose primary needs revolve around memory care, medication management, and a coordinated care plan that families can review with clinicians, Cottonwood House can be a practical fit - provided the operation remains steady over time.
That said, there are clear caveats that families should not overlook. Alternatives should be considered by anyone who requires ironclad assurances of daily care quality and accountability. One family's account describes serious care failures, alleged abuse, and ongoing tensions with ownership, including threats of discharge. While this may not describe every Haven Care location, it signals meaningful variability in performance and a potential risk pattern. The fact that the company is out-of-state adds another layer of governance families will want to scrutinize, especially if local oversight or rapid problem escalation is a priority.
On balance, the strongest positives at Cottonwood House center on its memory-care orientation, personalized care planning, and the communication framework when functioning well. Families note seamless coordination among physicians, caregivers, managers, and relatives, with a clear emphasis on keeping residents engaged in a controlled environment. The facilities themselves are described as clean and pleasant, with a solid emphasis on detail - from lawn maintenance to interior upkeep. Practical amenities - an on-site RN, a 1:5 staff-to-resident ratio, planned daily activities, and targeted services like massage and periodic hairdressing - support both safety and quality of life. These strengths are meaningful only if staffing remains stable and oversight is consistent.
To make a sound decision, pursue a rigorous due-diligence process. During tours, press for specifics on staff scheduling, turnover, and how shifts are managed to avoid overlong work periods that undermine care. Demand access to the nurse manager or facility administrator, and request current care plans, dietary menus, and activity calendars. Observe meal service and how staff interact with residents; ask how falls and medical concerns are escalated and communicated to families. Review licensing records and any recent deficiency actions, and talk directly with current families and residents about day-to-day attentiveness and responsiveness. Insist on a defined trial period with transparent escalation points if expectations aren't met.
This community is a reasonable fit for families who want a memory-care-focused option with a home-like feel, real-world activity schedules, and demonstrable medical oversight, provided there is ongoing vigilance. The consistency of leadership and staffing across shifts becomes the critical hinge point; if it cannot be assured, the advantages begin to erode. For households that cannot tolerate the potential for variable care quality, or that require near-immediate accountability and reliability, exploring alternatives - preferably locally owned or with a documented, stable leadership track - becomes prudent. The goal remains to secure a setting where a loved one can live with dignity, safety, and meaningful daily engagement.
In the end, Haven Care ? Cottonwood House offers the core elements essential to meaningful memory-care living: tailored care plans, medical oversight, and an ambiance that feels like home. But the specter of uneven performance across Haven Care locations cannot be ignored. If choosing this community, insist on concrete, written care protocols, a clear escalation and oversight process, and ongoing, verifiable staffing assurances. If those assurances cannot be consistently demonstrated, it is wise to pivot toward alternatives with proven, steady local leadership and transparent reporting. The priority remains choosing a setting where continued monitoring confirms sustained quality, safety, and engagement for a loved one.
Haven Care - Cottonwood House is an assisted living community located in Albuquerque, NM. We specialize in providing memory care for seniors who require specialized assistance and support due to cognitive impairments such as Alzheimer's or dementia.
Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each resident has access to air-conditioning, private bathrooms, cable or satellite TV, and high-speed internet. We have both indoor and outdoor common areas where residents can socialize and enjoy recreational activities. Our facility is also fully handicap accessible with ground floor units, wheelchair accessible showers, and handrails throughout.
At Haven Care - Cottonwood House, we provide comprehensive care services to meet the individual needs of each resident. Our dedicated staff is trained in high acuity care, incontinence care, and medication management to ensure the health and well-being of our residents.
Dining at our community is a delightful experience with a variety of options available. We offer gluten-free, low/no sodium, kosher, organic, vegan, vegetarian, and special dining programs to cater to different dietary needs. Meals are provided on-site with an emphasis on international cuisine and no sugar added options.
We believe in promoting an active lifestyle for our residents through a wide range of engaging activities. This includes devotional services on-site for various religious denominations such as Catholicism, Judaism, Protestantism, Mormon/LDS services, and other religious services. We also organize educational speakers/life-long learning programs as well as live well programs to enhance the physical and mental well-being of our residents.
Located in the heart of Albuquerque, Haven Care - Cottonwood House is surrounded by numerous amenities within close proximity. There are cafes, parks, pharmacies, physicians' offices , restaurants , places of worship nearby ensuring easy access to essential services and entertainment options for our residents.
Experience exceptional memory care living at Haven Care - Cottonwood House where every resident receives personalized attention and support in a warm and inviting environment.
This area of Albuquerque, New Mexico, offers a variety of amenities and services that cater to the needs of seniors looking for a comfortable and convenient lifestyle. With several physicians and healthcare facilities located within close proximity, individuals can easily access medical care when needed. Additionally, there are pharmacies nearby for prescription needs. In terms of dining options, there are popular chain restaurants such as Taco Bell and Chick-Fil-A, as well as local favorites like Blake's Lotaburger and Sadie's. Places of worship like Sangre De Cristo Catholic Church provide spiritual support, while parks like Midtown Dog Park offer opportunities for leisurely walks and outdoor activities. The presence of theaters like Regal Winrock IMAX & RPX allows for entertainment options, making this area a well-rounded choice for senior living in Albuquerque.
Haven Care - Cottonwood House presents a competitive pricing structure for its residential options, particularly with its one-bedroom and private room types priced at $5,300 per month. This rate positions Haven Care above the average monthly costs in Bernalillo County, which stand at $4,162 for a one-bedroom and $4,602 for private accommodations. Additionally, when compared to the overall state averages in New Mexico of $4,055 for one-bedroom units and $4,391 for private rooms, it is evident that Haven Care's pricing reflects both the value of its services and amenities as well as the quality of care provided to residents.
Haven Care - Cottonwood House is located at 5305 Queens Court NE, Albuquerque, NM 87109 in Bernalillo County, New Mexico
Haven Care - Cottonwood House offers comprehensive medication management, ensuring that residents receive their prescribed medications on time and in the correct dosages, which is essential for maintaining their health and managing symptoms associated with dementia and Alzheimer's disease. This tailored approach reduces the risk of medication errors that can exacerbate cognitive decline. Additionally, the provision of incontinence care creates a supportive environment that prioritizes dignity and comfort. By addressing these personal needs with sensitivity and professionalism, caregivers help alleviate stress for both residents and families, allowing residents to focus on social engagement and cognitive stimulation rather than embarrassment or discomfort related to incontinence issues. Together, these features facilitate a holistic approach to memory care that enhances quality of life for those affected by dementia.
Haven Care - Cottonwood House on seniors.fyi includes 16 photos including images showing landscaping, interior, living room, windows, bedroom, trees, garden, decor, and more.
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