Fox Trail Memory Care Living at Chester Costs & Pricing
At Fox Trail Memory Care Living at Chester, the monthly cost for a studio room is set at $6,450. This amount reflects not only the quality of care and specialized services provided but also positions it slightly above the average costs in Morris County, where similar accommodations are priced around $6,152. In contrast, statewide averages in New Jersey reveal that studio living can be more affordable, hovering around $5,286. While Fox Trail's pricing may be on the higher end within its region, it's essential to consider the comprehensive support and vibrant community it offers to residents and their families.
| Floor plans | Fox Trail Memory Care Living at Chester | Morris County | New Jersey |
|---|
| Studio | $6,450 | $6,152 | $5,286 |
Overall Review of Fox Trail Memory Care Living at Chester
caveat
7 reviews mention this
Communication is a major concern
Residents and families describe inconsistent, sometimes missing, updates about care and health changes.
Several families report limited communication during difficult periods, including a lack of status updates and few (or no) emails from management. Others describe poor handoffs and difficulty getting timely information when loved ones were not doing well. A few reviews also note improvements after leadership changes, including more phone calls and information sharing, and one family describes frequent contact using FaceTime during restrictions.
caveat
9 reviews mention this
Cleanliness is polarizing
Cleanliness varies widely, with some families reporting filthy conditions and others praising a very clean community.
On the negative side, multiple reviews describe dirty conditions, including reports of feces on a wall and a filthy kitchen. Some families also describe concerns with personal items and laundry issues. On the positive side, several reviewers say the facility is very clean and well kept, and one family calls it small but clean.
caveat
11 reviews mention this
Staffing and supervision get mixed
Many reviews point to understaffing, limited supervision, and problems during shift changes.
A recurring concern is that there are not enough qualified staff on hand, which residents and families say creates stress and reduces support for dementia care needs. Several reviews mention gaps in supervision, including minimal overnight oversight and problems when managerial staff were out. Some positive reviews describe a team that is friendly and attentive, and one family credits leadership and improved organization over time, while still noting early problems and staff turnover.
caveat
7 reviews mention this
Medical follow-through feels uneven
Some families describe lapses in nursing follow-through, while others report strong day-to-day medical attention.
Several negative reviews describe specific care failures, including poor monitoring of blood sugar, missed or delayed medication, and inadequate response related to falls, dehydration, or infections. Other reviewers tie these issues to serious outcomes they experienced, like hospitalizations. In contrast, positive reviews say physicians and nursing support are attentive, and one family describes daily nursing attention and monthly physician visits.
common
6 reviews mention this
Activities can be limited
Families report that activity options may be limited, though some describe outdoor time and added programming.
Some residents are described as bored or not meaningfully engaged, and one reviewer says staff struggle to provide activities. Others point to more positive experiences, including outside entertainment and a structured calendar led by an activities director. A few reviews also mention comfortable areas for spending time outside, including a garden setting and outdoor spaces when weather allows.
common
4 reviews mention this
Care can feel personal
Even when families disagree on outcomes, multiple reviewers describe genuinely caring, friendly staff.
Several reviews emphasize that aides and staff are kind and team-oriented, with some families saying the community feels like a family and that staff are receptive to questions. One family highlights how staff get to know residents and support independence. At the same time, other reviews contrast this with documented breakdowns in communication and supervision, so day-to-day experience can vary by period and unit coverage.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.