Elms Haven Center is a memory care community in Thornton, CO.
Information last verified:
12080 Bellaire Way, Thornton, CO 80241
For more information about senior living options: (866) 208-4318
2.7 from 118 reviews
5 stars
32
4 stars
16
3 stars
6
2 stars
7
1 stars
57
Overall Review of Elms Haven Center
common20 reviews mention this
Staff experiences are mixed
Residents and families describe both attentive support and serious breakdowns in care.
Many reviewers say the staff is caring, attentive, and helpful, including nurses/CNAs providing support to residents and families. Others describe the same staffing team as unprofessional, unresponsive, or mocking, with examples like long waits for help or patients left in poor conditions. Several comments also point to inconsistency—some staff members are praised while others are criticized.
caveat12 reviews mention this
Food quality is a recurring issue
Food complaints run from cold, small portions to missing or inadequate meals.
A number of reviews criticize meals as horrible, cold, late, or too small, with at least one reviewer describing being served what they felt looked like low-quality food. Several families also describe problems that affected nutrition and daily routines, including concerns about being fed properly. On the other side, a smaller set of reviewers say food was good or better than expected, including comments about residents eating well.
caveat10 reviews mention this
Response times and personal care
Residents and families mention delays with calls and missed routine care.
Some reviews describe problems getting timely help, including difficulty reaching staff, not receiving the call bell, or waiting too long to get assistance with bathroom needs. Others mention missed or delayed routine care such as showers, changing linens, or not being fed properly, with several accounts tying these issues to understaffing. Even some mixed-experience reviewers highlight that their loved one’s care needs were not handled on schedule.
caveat8 reviews mention this
Facility upkeep and comfort concerns
Reviews cite cleanliness and basic comfort problems that families found hard to overlook.
Multiple reviewers mention conditions like dirty rooms, poor cleanliness, or odors, along with issues such as missing or stolen belongings and problems with clothing being returned. Comfort and building issues also come up, including no heat and not having working cooling, plus comments describing the facility as gloomy or not bright. A few reviews do say the community looked clean and well lit during a tour, but the negative condition reports are frequent in written experiences.
differentiator4 reviews mention this
Memory care is specifically referenced
Memory care programming and handling of dementia behaviors are a key focus in reviews.
Some families choose Elms Haven because it was described as able to support dementia-related needs, including managing aggressive behavior and staying in a more secure setting. Others report frustration when behavioral plans or placement decisions didn’t match expectations, including being moved out to another behavioral setting. Overall, the reviews show that memory care capabilities are a deciding factor—either positively or as something that needs improvement.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Denver International (15 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.2 miles)
Walgreens (2 miles)
King Soopers Pharmacy (2 miles)
Walgreens (2.2 miles)
Safeway Pharmacy (2.2 miles)
Safeway Pharmacy (2.4 miles)
Kaiser Permanente Pharmacy (3.4 miles)
Restaurants
McDonald's (0.3 miles)
Old Chicago (0.3 miles)
Olive Garden (2 miles)
Wendy's (2 miles)
Chipotle Mexican Grill (2.1 miles)
Taco Bell (2.1 miles)
3 Margaritas Family Mexican Restaurant (2.2 miles)
Physicians
Peak Pediatrics (2.1 miles)
Touchstone Imaging Thornton (2.4 miles)
St. Anthony North Health Campus (4.1 miles)
Cdl Physical And Express Drug Testing Clinic (4.5 miles)
Advanced Medical Imaging (4.5 miles)
Northern Hematology Oncology (4.6 miles)
Panorama Orthopedic (6.3 miles)
Parks
Yorkborough Park (2.9 miles)
Adams County Regional Park (3.4 miles)
Adams County Fairgrounds (3.5 miles)
Amherst Park (3.9 miles)
Rolling Bluff Park (8 miles)
Redpoint Ridge Park (8.1 miles)
Reunion Park (8.2 miles)
Cafes
Dutch Bros Coffee (3.5 miles)
Ziggi's Coffee (3.8 miles)
Starbucks (5.3 miles)
Dutch Bros Coffee (7.1 miles)
Starbucks (7.7 miles)
Theaters
AMC Orchard 12 (4.5 miles)
AMC Westminster Promenade 24 (7.3 miles)
AMC Brighton 12 (7.6 miles)
Alamo Drafthouse Westminster (7.7 miles)
Hospitals
Children's Hospital Colorado North Campus (6.7 miles)
Silk & Company Medical Aesthetics and Spa - Alle T (7.9 miles)
Elms Haven Center implements a comprehensive suite of features that directly support residents with varying stages of dementia or Alzheimer's disease. Assistance with dressing and bathing promotes dignity while addressing the challenges these individuals face in maintaining personal hygiene and appearance. Medication management ensures adherence to prescribed regimens, reducing the risk of confusion or missed doses. Strategically planned meal preparation and service cater to dietary needs, enhancing nutrition and overall health, while transportation arrangements facilitate access to essential medical appointments. Coordination with healthcare providers guarantees continuity of care, fostering holistic treatment approaches. Activities of daily living assistance aids in promoting independence by helping residents navigate routine tasks safely. The 24-hour supervision provides a secure environment where residents can thrive, complemented by specialized memory care programming that engages cognitive skills through tailored activities. Additionally, mental wellness programs specifically designed for those experiencing mild cognitive impairment further support emotional well-being, creating an atmosphere conducive to comfort, engagement, and quality of life.
Elms Haven Center on seniors.fyi includes 8 photos including images showing windows, dining, interior, kitchen, bedroom, decor, fitness, healthcare, and more.
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Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Elms Haven Center photos
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Interior
Decor
Building
Windows
Dining
Kitchen
Exercise Equipment
Dining Table
Interior
Decor
Bedroom
Dining
Landscaping, Building, Trees, and Entrance
Windows
Kitchen
Exercise Equipment, Healthcare, Gym, Rehabilitation, and Fitness
Dining Table
Stove
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