Elms Haven Center

Pros

• The staff at Elms Haven has become like a second family to the resident, providing genuine compassion and heartfelt care.
• The medical care received at Elms Haven has improved the resident's physical condition substantially.
• The food served is better than expected and engaging activities are offered even during challenging times like COVID-19.
• During a tour, the community appeared clean with friendly staff members who created a positive atmosphere for potential residents and visitors.
• The dining area is open and well-kept, contributing to a pleasant mealtime experience for residents and visitors alike.
• There are opportunities for social engagement through activities such as games, which help foster connections among residents.

Cons

• The facility is understaffed, leading to neglect and poor care for residents.
• Residents frequently receive cold and unappetizing food, which does not meet expectations.
• Communication with staff and administration is consistently poor, resulting in misinformation and frustration for families.
• Rooms are small, dirty, and lack proper amenities, contributing to an overall unpleasant environment.
• Residents are not receiving necessary medical attention in a timely manner, leading to serious health complications.
• The facility lacks engaging activities for residents, leaving them feeling isolated and depressed.
• Personal belongings frequently go missing, adding stress to already vulnerable individuals and their families.
• Care received is inadequate compared to other facilities; it feels more like a hospital than a rehabilitation center.

Review

The reviews of Elms Haven Care and Rehabilitation reveal a deeply troubling narrative of neglect, mismanagement, and inadequate care experienced by residents and their families. While some individuals reported positive experiences with friendly staff and clean facilities, the overwhelming sentiment is one of disappointment stemming from a lack of attention to patient needs, poor communication, and distressing incidents that arose during critical health situations.

Multiple reviewers highlighted the alarming understaffing at Elms Haven. Families expressed frustration with how frequently they had to wait for medical assistance or basic needs like medication. One user recounted an experience where their loved one was left without essential pain management for hours after being admitted post-surgery, leading to severe complications that resulted in infection. The account emphasized an acute lack of monitoring; the resident's incision went unchecked until it became severely infected—a clear indication of negligence within their care protocols. There were reports of rooms lacking basic amenities such as running water or adequate heating, which further exacerbated the frustrations voiced by both patients and their families.

Food quality was another predominant point of contention among reviewers. Complaints ranged from poorly prepared meals to cold food served without consideration for dietary needs. Descriptions such as "the worst I have ever eaten" reflect a widespread dissatisfaction regarding nutritional offerings. Even simple requests—like offering proper dining experiences—seemed overlooked in favor of minimizing costs rather than ensuring a dignified mealtime environment for residents. One review detailed how some patients were observed eating alone in their rooms instead of participating in communal dining settings, contributing to feelings of isolation and depression among those confined within the facility.

Compounding these issues was the disconcerting level of misinformation provided by staff at Elms Haven. Families recounted experiences where crucial information regarding treatment plans—including COVID-19 vaccinations—was either exaggerated or simply untrue, leaving patients stranded under questionable quarantine measures without necessary support. One family’s heartbreaking narrative described how they were led to believe that vaccination would be administered upon admission only to find out later that this was not true—resulting in tragic consequences when their loved one contracted severe illnesses soon after being quarantined due to unfulfilled promises.

The emotional toll on the families concerned cannot be understated; these narratives indicate tremendous sorrow stemming from neglectful treatment and ineffective communication from staff members who appeared indifferent or overwhelmed by responsibilities. Instances were noted where families could not reach staff for updates about their loved ones' well-being; phone calls often ended abruptly with little information provided—a factor leading many families to feel erased from important decisions impacting their relatives’ health.

Conversely, a few voices emerged amidst the negativity portraying a supportive side comprising dedicated staff members who managed to forge connections with residents despite systemic flaws within the institution's overall framework for care delivery. Some residents articulated positive relationships formed with caregivers who exhibited genuine compassion during challenging times while others relayed improved health outcomes attributed directly to attentive medical oversight provided by certain personnel against all odds posed by external factors like inadequate resources available at Elms Haven.

In conclusion, while there are sporadic accounts highlighting some commendable aspects relating to individual staff interactions within Elms Haven Care and Rehabilitation Center—with claims about cleanliness maintained throughout daily operations—the overarching consensus communicated through recent reviews suggests significant reform is needed urgently if this facility intends on becoming a reliable option for vulnerable populations seeking safe rehabilitation environments conducive enough toward healing instead burdened under oppressive conditions fraught with complaints concerning mistreatment coupled alongside insufficient allocations meant specifically devoted towards promoting wellness amongst its resident population.

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (2 miles)
• King Soopers Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Safeway Pharmacy (2.2 miles)
• Safeway Pharmacy (2.4 miles)
• Kaiser Permanente Pharmacy (3.4 miles)

Restaurants

• McDonald's (0.3 miles)
• Old Chicago (0.3 miles)
• Olive Garden (2 miles)
• Wendy's (2 miles)
• Chipotle Mexican Grill (2.1 miles)
• Taco Bell (2.1 miles)
• 3 Margaritas Family Mexican Restaurant (2.2 miles)

Physicians

• Peak Pediatrics (2.1 miles)
• Touchstone Imaging Thornton (2.4 miles)
• St. Anthony North Health Campus (4.1 miles)
• Cdl Physical And Express Drug Testing Clinic (4.5 miles)
• Advanced Medical Imaging (4.5 miles)
• Northern Hematology Oncology (4.6 miles)
• Panorama Orthopedic (6.3 miles)

Parks

• Yorkborough Park (2.9 miles)
• Adams County Regional Park (3.4 miles)
• Adams County Fairgrounds (3.5 miles)
• Amherst Park (3.9 miles)
• Rolling Bluff Park (8 miles)
• Redpoint Ridge Park (8.1 miles)
• Reunion Park (8.2 miles)

Cafes

• Dutch Bros Coffee (3.5 miles)
• Ziggi's Coffee (3.8 miles)
• Starbucks (5.3 miles)
• Dutch Bros Coffee (7.1 miles)
• Starbucks (7.7 miles)

Theaters

• AMC Orchard 12 (4.5 miles)
• AMC Westminster Promenade 24 (7.3 miles)
• AMC Brighton 12 (7.6 miles)
• Alamo Drafthouse Westminster (7.7 miles)

Hospitals

• Children's Hospital Colorado North Campus (6.7 miles)
• Silk & Company Medical Aesthetics and Spa - Alle T (7.9 miles)

Transportation

• RTD Park N Ride (7.7 miles)