Viva Care by Serenity Care Health

Pros

• The overall experience with Viva Care Cottage has been very positive, marked by friendliness and excellent handling of services.
• The location on Morgan St in Rialto is newly remodeled, clean, tidy, and spacious.
• David, one of the proprietors, promptly reached out to provide personalized assistance regarding the mother's situation.
• David took the initiative to evaluate the mother's needs by visiting her home personally.
• The administrator at the location is also a nurse, adding a level of professionalism to the care provided.
• There has been consistent follow-up from the staff to offer any needed assistance throughout the process.

Cons

• The reviewer expresses concern about the admission process, as the mom has not yet been admitted.
• There is a lack of information regarding how care will be handled once the mom moves in, creating uncertainty.
• The review does not mention any specific negative experiences or issues encountered, potentially indicating that there may be hidden concerns.
• The need for daily follow-ups might suggest that there are uncertainties or difficulties that require ongoing assistance.

Review

Viva Care Cottage has emerged as a commendable choice for families seeking quality care for their loved ones. The overall experience shared by users has been remarkably positive, marked by an attentive and friendly staff. This facility, located on Morgan Street in Rialto, exhibits a clean and well-maintained environment that offers plenty of space for residents to feel comfortable and at ease. The initial impressions left by the cottage indicate that it not only meets practical needs but also fosters an atmosphere of warmth and hospitality.

The reviewers have noted that communication plays a pivotal role in the overall satisfaction with Viva Care Cottage. From the very beginning, potential residents or their caregivers are met with professionalism and promptness. One reviewer highlighted how David, one of the proprietors, reached out personally within moments of receiving a request for information regarding accommodations for their mother. This immediate responsiveness is indicative of the level of commitment that Viva Care Cottage holds toward providing exceptional service to families navigating these crucial decisions.

In an impressive show of dedication, David took it a step further by arranging a home visit to assess the mother's specific needs firsthand. Such personalized attention reflects an understanding that each individual’s requirements vary significantly; thus, tailored solutions are essential in caregiving settings. Accompanied by the administrator—who is also a qualified nurse—David evaluated the situation thoroughly before outlining actionable next steps to ensure timely admission and proper adjustment for the new resident.

Moreover, this proactive approach doesn't stop with just assessments; it continues into ongoing support through regular follow-ups. The reviewer distinctly noted receiving daily communication from David after their initial meeting—a practice which can alleviate anxieties often associated with transitioning loved ones into assisted living facilities. Knowing they have continuous support available makes families feel more secure during what can be an emotionally challenging period.

The physical surroundings merit attention as well; prospective residents can expect newly remodeled spaces that reflect cleanliness and organization throughout the property. Such meticulous upkeep enhances not only aesthetic appeal but also assures family members regarding hygiene and safety standards within the facility. A clean environment is critical in caregiving settings where vulnerable populations reside, making Viva Care Cottage's commitment to maintaining such standards greatly appreciated.

In summary, while this review serves as a preliminary impression prior to actual residency—set to commence shortly—it lays down robust foundations for anticipating further positive experiences ahead at Viva Care Cottage. Families searching for care solutions will undoubtedly benefit from recognizing how committed this team is to helping residents thrive in every way possible, creating both functional living arrangements and nurturing environments conducive to emotional well-being. An update following admission will further illuminate whether these promising early impressions translate into lasting satisfaction once residents settle into their new homes within Vida Care Cottage.

This part of Rialto, California, offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. There are several restaurants nearby, including Golden China Restaurant, Cracker Barrel Old Country Store, and In-N-Out Burger, providing easy access to dining options. Additionally, there are multiple pharmacies in the area such as CVS Pharmacy and Walgreens, ensuring easy access to medication and healthcare services. For medical needs, there are several physicians' offices and hospitals nearby, including Kaiser Permanente Fontana Medical Center and San Bernardino Medical Group. Transportation options are also readily available with Metrolink Fontana Station and the San Bernardino Transit Center within close proximity. Parks like Fergusson Park offer green spaces for outdoor recreation activities, while places of worship such as Azure Hills Seventh-Day Adventist Church cater to spiritual needs. Overall, this neighborhood provides a convenient and well-rounded living environment for seniors seeking a blend of amenities and services.

Restaurants

• Golden China Restaurant (0.6 miles)
• Cracker Barrel Old Country Store (0.6 miles)
• Baker's Drive-Thru (0.6 miles)
• In-N-Out Burger (1.5 miles)
• Del Taco (1.6 miles)
• George's Burgers (1.6 miles)
• Sonic Drive-In (1.9 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Scripps Pharmacy (0.6 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.8 miles)
• Cbc Community Pharmacy (3.1 miles)

Physicians

• U S Familycare (1.4 miles)
• Kohut Psychiatric Associates (2.9 miles)
• United Family Care (3.7 miles)
• Yukom Patient Group (3.7 miles)
• Bolivar Family Medical Clinic (4.1 miles)
• Vijay Katukota Md (4.3 miles)
• Shah Mahesh MD Kaiser Permanente Fontana Mob 1 (4.5 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.2 miles)
• Viva La Boba (4.4 miles)
• Klatch Coffee (6.3 miles)
• Starbucks (6.8 miles)
• Starbucks (8.7 miles)

Theaters

• Cinemark Renaissance Marketplace and XD (2.3 miles)
• Regal San Bernardino & RPX (4.2 miles)

Hospitals

• Pacific Park Convalescent Center of San Bernardino (2.8 miles)
• Kaiser Permanente Fontana Medical Center (4.7 miles)
• San Bernardino Medical Group (5.2 miles)
• Vantage Oncology (5.5 miles)
• Jerry L Pettis Memorial (8.1 miles)
• Mountain View Surgery Center (8.3 miles)
• Loma Linda Ambulatory Care Center (8.4 miles)

Transportation

• The Colton Diamonds (3.9 miles)
• Metrolink Fontana Station (4.2 miles)
• San Bernardino Transit Center (4.2 miles)

Parks

• Fergusson Park (4.4 miles)
• Paakuma Park (5.8 miles)
• Olive Grove Park (7.7 miles)

Places of Worship

• Azure Hills Seventh-Day Adventist Church (6.4 miles)
• National Association of Seventh Day Adventist Dentists (7.3 miles)
• Crosswalk Church (8.1 miles)
• The Refuge Bible Fellowship (8.1 miles)