Viva Care by Serenity Care Health in Rialto, CA
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142 E Morgan St, Rialto, CA 92376
For more information about senior living options: (844) 490-3973
Viva Care by Serenity Care Health offers competitive pricing for its accommodations when compared to both San Bernardino County and the broader California market. For semi-private rooms, the monthly cost at Viva Care is $1,800, significantly lower than the county average of $2,958 and the state average of $3,333. Private rooms are also attractively priced at $3,000, which is more affordable than the county's $3,561 and California's $3,939 averages. Additionally, their one-bedroom suites are offered at $3,500 - still a more economical choice compared to San Bernardino County's average of $3,548 and California's state average of $4,340. Overall, Viva Care provides an appealing option that balances quality care with cost-effectiveness in comparison to other local and state providers.
| Floor plans | Viva Care by Serenity Care Health | San Bernardino County | California |
|---|---|---|---|
| Semi-Private | $1,800 | $2,958 | $3,333 |
| Private | $3,000 | $3,561 | $3,939 |
| 1 Bedroom | $3,500 | $3,548 | $4,340 |
The entire staff is very kind and attentive. They always take the time to answer questions about prescriptions. Keysha Royster provides efficient and positive visits that leave patients feeling informed and cared for. Dr. Reynaga is described as the best doctor there and an advocate for his patients. The check-in staff are friendly and bilingual. Dr. Guadiz delivers excellent patient care, and the MAs are thorough, knowledgeable, and caring. The nurse practitioners provide care with wonderful bedside manners. Dr. Chano is the best doctor there, always a pleasure and makes patients feel comfortable. David and the administrator are praised for prompt, attentive service and daily follow-up.
The doctor was careless, unprofessional, dismissive, and at times incompetent. She did not listen to what the patient had to share and seemed to rush them. She refused to examine despite the patient reporting severe pain. The patient felt dismissed and uncared for; that’s not how a doctor should treat patients. The staff were rude, unprofessional, and unresponsive to messages. The practice was disorganized, causing long waits and missed referrals or test results. The call center and management were described as callous, unhelpful, and slow to respond. The culture was described as rotten and sociopathic, with patient well-being taking a back seat. The urgent care experience was hindered by long waits, poor communication, and inconsistent care. Some doctors were accused of not reviewing records or misdiagnosing, leading to serious consequences.Viva Care by Serenity Care Health in Rialto is a practical option for families that need rapid access to urgent medical care and prefer a local clinic where a handful of clinicians can provide episodic treatment without the commitment of a long-term primary-care relationship. This community tends to work best for seniors who can tolerate variable provider quality but want straightforward triage, testing, and prescription support in a familiar neighborhood setting. It is not the right choice for families requiring consistently coordinated primary care, rigorous chronic disease management, or a seamless, uniform care plan across multiple visits. Those who prize efficient check-ins, bilingual front-desk service, and responsive scheduling may find value here, yet the downside risk is real: a wide range in physician demeanor, uneven follow-through, and fragmentation when referrals or test results are involved. In other words, this is a viable episodic-care hub for families who are flexible about who delivers care and how referrals flow.
On the plus side, several reviewers point to approachable front-desk teams, clear communication from certain staff, and a few clinicians who stand out for bedside manner and patient education. When a trusted provider is involved, the care experience can feel attentive and personable, with explanations that help families understand tests, symptoms, and next steps. The facility itself is repeatedly described as clean and organized, and in at least some visits, radiology and nursing staff are praised for professionalism and courtesy. For families navigating a busy schedule, that combination of amiable front-end service and solid bedside care offers a genuine benefit: it can turn an anxious urgent-visit into a manageable, informative encounter, especially when the patient has a straightforward issue or a known clinician who demonstrates consistency.
The most persistent concerns, however, center on medical-operations variability and coordination gaps. A number of reviews accuse certain doctors of being dismissive, rushed, or inattentive, with accompanying notes about misdiagnoses or insufficient listening. Even more consequential are recurring reports of slow or opaque referral processes, especially when cardiology or other specialty care is indicated. When a hospital discharge or a specialist recommendation exists, the path to getting a timely referral or access to records can feel mired in bureaucracy. These coordination shortfalls undermine the value of urgent-access care, turning what should be a simple referral bridge into a frustrating, uncertain wait for critical follow-up.
These cons do not dissolve the potential advantages, but they do shape the decision. The pros, friendly, capable moments from certain clinicians; a clean, organized environment; and responsive front-desk support, can offset short-term needs and deliver solid episodic care if a patient commits to seeing a few dependable providers and verifies that test results and referrals are promptly communicated. Yet the cons loom large for anyone who relies on this center for ongoing, integrated care or for seniors who require steady chronic-management oversight. The quality gap between providers and the inconsistency in care continuity can translate into repeated visits, duplicated tests, and anxiety about whether the right information travels to the right specialists.
For families weighing this option, practical safeguards matter. Pin down a single, trusted clinician who consistently demonstrates listening and patient education, and confirm their willingness to coordinate with other specialists when necessary. Proactively inquire about referral timelines and the process for sharing hospital records, imaging, and lab results. Ask about wait times and the possibility of extended visits, especially for complex symptoms or new diagnoses, and request clear written instructions for follow-up. If language needs matter, confirm the availability of bilingual staff who can maintain privacy and comfort during sensitive discussions. Finally, assess whether episodic urgent-care needs will be interwoven with a stable primary-care provider elsewhere, or if the aim is to rely on Viva Care as a low-friction, interim medical home, knowing that the latter requires careful navigation of the care network.
In the end, Viva Care by Serenity Care Health presents a candid trade-off. It is a practical, accessible option for families that value quick access, decent bedside care from select clinicians, and a clean, efficient environment for episodic visits. The big caveat is consistency: to truly justify reliance on this location for an aging loved one, a plan must be in place to secure a dependable physician, to streamline referrals, and to monitor the flow of test results and records. Alternatives should be considered for families seeking unified, long-term geriatric or primary-care management with tighter coordination and fewer moments of transactional care. If those needs are secondary to immediate access and a positive surrogate-physician experience, Viva Care can fit, provided the family adopts a structured approach to cultivating reliable providers and tight follow-through on referrals and communications.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Ontario International (14 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Viva Care by Serenity Care Health in Rialto, CA is an assisted living community that specializes in memory care. Our dedicated staff is trained to provide high acuity care and support for individuals with memory impairments. We offer a range of amenities to enhance the comfort and well-being of our residents, including private rooms, bath tubs, and wheelchair accessible showers.
At Viva Care, we understand the importance of spiritual well-being, which is why we offer devotional services off-site for our residents. Our indoor and outdoor common areas provide opportunities for socialization and relaxation. We also provide respite or short-term stays for individuals who require temporary assistance.
Medication management is a priority at Viva Care, ensuring that each resident receives the proper medication at the right time. We also offer incontinence care for those who require it.
Our dining options cater to various dietary needs, including vegetarian meals. Residents can enjoy delicious and nutritious meals prepared by our experienced culinary team.
We believe in providing a fulfilling lifestyle for our residents, so we offer devotional activities off-site. This allows residents to engage in spiritual practices outside of the community.
Viva Care is conveniently located near several amenities in Rialto. There are three cafes nearby where residents can enjoy a cup of coffee or a meal with friends. We are also close to parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.
At Viva Care by Serenity Care Health, we strive to create a nurturing environment where residents can feel safe and supported while enjoying an active and fulfilling lifestyle.
This part of Rialto, California, offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. There are several restaurants nearby, including Golden China Restaurant, Cracker Barrel Old Country Store, and In-N-Out Burger, providing easy access to dining options. Additionally, there are multiple pharmacies in the area such as CVS Pharmacy and Walgreens, ensuring easy access to medication and healthcare services. For medical needs, there are several physicians' offices and hospitals nearby, including Kaiser Permanente Fontana Medical Center and San Bernardino Medical Group. Transportation options are also readily available with Metrolink Fontana Station and the San Bernardino Transit Center within close proximity. Parks like Fergusson Park offer green spaces for outdoor recreation activities, while places of worship such as Azure Hills Seventh-Day Adventist Church cater to spiritual needs. Overall, this neighborhood provides a convenient and well-rounded living environment for seniors seeking a blend of amenities and services.
Viva Care by Serenity Care Health offers competitive pricing for its accommodations when compared to both San Bernardino County and the broader California market. For semi-private rooms, the monthly cost at Viva Care is $1,800, significantly lower than the county average of $2,958 and the state average of $3,333. Private rooms are also attractively priced at $3,000, which is more affordable than the county's $3,561 and California's $3,939 averages. Additionally, their one-bedroom suites are offered at $3,500 - still a more economical choice compared to San Bernardino County's average of $3,548 and California's state average of $4,340. Overall, Viva Care provides an appealing option that balances quality care with cost-effectiveness in comparison to other local and state providers.
Viva Care by Serenity Care Health is located at 142 E Morgan St, Rialto, CA 92376 in San Bernardino County, California
Viva Care by Serenity Care Health incorporates medication management and incontinence care into its memory care services to address the unique needs of residents with dementia or Alzheimer's disease. Effective medication management ensures that individuals receive their prescribed medications at the correct times, minimizing the risk of confusion or missed doses, which can exacerbate cognitive decline. Additionally, incontinence care provides dignity and comfort for residents who may struggle with personal care due to their condition, thus reducing anxiety and promoting a sense of security. Both features create an environment that fosters well-being and supports the overall health of individuals with memory impairments, allowing them to engage more fully in daily activities.
Yes, Viva Care by Serenity Care Health allows dogs.
Viva Care by Serenity Care Health on seniors.fyi includes 5 photos including images showing bedroom, landscaping, decor, architecture, single-story, living room, rug, artwork, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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