Rose Garden Residential Care

Pros

• The staff at Rose Garden Residential Care is consistently described as helpful, friendly, and genuinely caring towards the residents.
• Residents enjoy a wide variety of activities that keep them engaged, such as dancing, crafts, gardening, and themed events like Valentine's Day celebrations.
• The facility is praised for its clean and well-maintained environment, contributing to a pleasant living space for residents.
• Family members report effective communication with staff regarding their loved ones' care and concerns.
• Residents appreciate the beautiful outdoor areas that allow them to explore and enjoy nature comfortably.
• Many reviewers highlight the compassionate care provided to individuals with dementia and other cognitive impairments.
• The management team is noted for their dedication and attentiveness to both residents and their families.
• The overall atmosphere of Rose Garden is described as warm and home-like, making it an ideal choice for family members seeking care for loved ones.

Cons

• The facility is described as "grossly nasty" and has been criticized for "horrible leadership."
• One reviewer claims that their brother lost 15 lbs during his stay and was denied assistance with activities of daily living (ADLs) despite being a stroke patient.
• There are allegations that the staff is dishonest and that they back each other's lies, creating an unsafe environment for residents.
• A reviewer mentions experiencing retaliation after trying to advocate for their loved one, including police involvement under troubling circumstances.
• Some reviews suggest that the facility is short-staffed, which may impact the level of care provided.
• Concerns have been raised about the overall quality of care, particularly in relation to cleanliness and safety hazards in resident rooms.
• Negative experiences are reported by individuals who felt discontented with how their grievances were addressed or dismissed by staff members.

Review

Rose Garden Residential Care has garnered a range of feedback from families regarding the care and services provided to residents, particularly those with dementia and Alzheimer’s. Many reviewers express satisfaction with the staff's friendliness, attentiveness, and dedication to enhancing residents' quality of life. One reviewer noted that concerns are addressed promptly, especially regarding medical issues, highlighting the positive communication between families and staff. This responsiveness seems to foster trust among families, as they feel reassured knowing their loved ones are being cared for in a responsive environment.

The activities program at Rose Garden stands out as a significant positive aspect of the facility. Residents are engaged in a variety of activities that promote mental stimulation and social interaction. From dancing and gardening to crafts and themed events like "Valentine Queen" contests, such initiatives help keep residents active and connected. Family members appreciate that these programs cater to diverse interests, fostering joy among residents who look forward to participating in community events such as happy hour or church services.

However, not all experiences have been positive. Some reviews starkly contrast the general praise by highlighting serious concerns regarding care quality under certain leadership. One distressed family member recounted their brother’s decline during his four-month stay at Rose Garden, citing substantial weight loss and neglect of personal needs due to alleged misdiagnosis issues related to his stroke condition. These critical voices raise alarming questions about safety standards within individual living spaces and overall resident welfare—a reminder that even facilities with many good reviews can have concerning elements.

Despite the negative feedback from some sources, numerous reviews reflect a deep appreciation for the compassionate environment cultivated by staff members at Rose Garden. Many employees attested to the genuinely caring atmosphere where both staff members and residents are treated like family. The commitment of management to ensure high-quality care is emphasized throughout various accounts; employees note that they feel supported by management while prioritizing their residents' needs above everything else.

Residents' physical environments also receive commendations; several reviewers describe the facility as clean with well-kept grounds offering beautiful outdoor spaces for exploration—something many places do not provide for their residents. The open courtyard layout allows individuals freedom while ensuring they remain safe within a supervised area. Families find comfort in these arrangements as it supports independence while still catering to varying levels of required supervision.

Ultimately, Rose Garden Residential Care draws mixed reviews but remains highly regarded among many families seeking assistance for loved ones facing challenges associated with dementia or Alzheimer’s disease. Its blend of dedicated staff efforts in hospitality combined with structured activities creates an encouraging environment conducive to well-being despite some clearly expressed grievances about specific incidents and leadership failures highlighted by former residents’ family members. While potential clients are encouraged to conduct thorough research before making choices about residential care options—balancing both positive experiences against negative accusations—they signify an important choice in ensuring optimal care for those who need it most.

Mentone, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With numerous pharmacies such as CVS Pharmacy, Walgreens, and ABC Pharmacy within close proximity, access to necessary medications and healthcare supplies is easily accessible. In terms of dining options, there are various restaurants like McDonald's, Aroi Mak Mak, and September’s Taproom & Eatery nearby for convenient dining choices. For spiritual fulfillment, places of worship such as Trinity Church and The River Christian Reformed Church provide opportunities for religious engagement. Additionally, cafes like Starbucks and Panera Bread offer relaxed environments for socializing or enjoying a cup of coffee. Furthermore, healthcare services can be readily accessed at facilities such as West Dermatology Redlands and Beaver Medical Group. Entertainment options include theaters like Studio Movie Grill and Mountain Grove 16 for enjoying movies with friends or family. Lastly, parks like Brookside Park and Leonard Bailey Park offer beautiful outdoor spaces for leisurely strolls or picnics. Overall, Mentone provides a well-rounded community environment with essential amenities for seniors seeking a comfortable living experience.

Pharmacies

• CVS Pharmacy (0.2 miles)
• ABC Pharmacy (1.4 miles)
• Walgreens (2 miles)
• Lopez, Kristina - Beaver Medical Group (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.8 miles)
• Ascend Pharmaceuticals (4.5 miles)

Restaurants

• McDonald's (0.3 miles)
• McDonald's (2.5 miles)
• Aroi Mak Mak (2.7 miles)
• Eating Room (2.7 miles)
• September’s Taproom & Eatery (2.7 miles)
• La Mexicana Restaurant (3.3 miles)
• In-N-Out Burger (3.4 miles)

Places of Worship

• The Labyrinth At Memorial Chapel. University Of Redlands (1.7 miles)
• Trinity Church (2.5 miles)
• The River Christian Reformed Church (2.6 miles)
• Packinghouse Church (4.2 miles)
• Crosswalk Church (5.8 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Panera Bread (2.5 miles)
• The Coffee Bean and Tea Leaf (2.7 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (3.8 miles)
• Starbucks (4.1 miles)

Physicians

• West Dermatology Redlands (2.6 miles)
• Mountain Vista Optical (2.7 miles)
• Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (2.7 miles)
• Jamron Neil D MD (2.8 miles)
• Beaver Medical Group (2.8 miles)
• Clonch, Thomas J DDS: Thomas J Clonch, DDS (3.2 miles)
• In Your Best Interest Medical Clinic (3.9 miles)

Theaters

• Studio Movie Grill (2.9 miles)
• Mountain Grove 16 (3.9 miles)

Parks

• Brookside Park (4.5 miles)
• Leonard Bailey Park (5.7 miles)
• Avenue I Park (6.5 miles)

Hospitals

• Loma Linda Ambulatory Care Center (5.6 miles)
• Mountain View Surgery Center (5.7 miles)
• Jerry L Pettis Memorial (6.6 miles)