Crestview Guest Home

Pros

• The community staff were always friendly and accommodating to residents' needs.
• The activity program was fun and engaging for the residents.
• The home was clean and maintained a pleasant atmosphere.
• The manager, Gino L, was personable and approachable.
• The private room available had a bright and inviting ambiance with access to an outdoor patio.
• Residents had the opportunity to socialize in a mixed group setting.

Cons

• The facility closed down shortly after the aunt enjoyed her stay, forcing the family to find another place.
• The staff seemed more focused on ensuring residents were compliant rather than genuinely caring for their well-being, leading to a negative experience for the mother.
• The management was quick to suggest medication rather than addressing the underlying issues of sleeping problems, giving an impression of negligence in care.
• The private room was small and did not meet expectations for comfort despite being bright, indicating limited space for residents.
• The strict house rule about no visitors after 7-8pm could hinder family support and connection when needed.
• Despite advertising 24-hour awake staff, the facility failed to manage a resident's nighttime restlessness, ultimately leading to their dismissal instead of providing appropriate care.

Review

In a community that once seemed promising to many families, experiences have varied significantly among residents and their loved ones. Several reviews of the facility highlight both positive aspects and glaring concerns regarding the care provided, particularly when it comes to managing individual needs, especially those related to sleep disturbances. This dichotomy underscores the importance of evaluating not just the immediate environment and amenities of assisted living facilities but also how they respond to unique resident challenges.

One family member shared a relatively positive experience while their aunt was at the community. Although her stay was brief, she found enjoyment in her time there, thanks largely to the friendly staff who made considerable efforts to accommodate her needs. The activity program was engaging, featuring various enjoyable activities, and the meal offerings were diverse enough to cater to different preferences. However, they faced an abrupt change when they learned that the community would be closing down, necessitating another move for their aunt.

Contrasting this positive review are accounts from another family who had a less than satisfactory experience with their mother’s care. They described how communication from staff became concerning when their mother started having sleeping issues; instead of focusing on alternative solutions or support strategies, staff swiftly suggested medication as a solution. The family's frustration boiled down to what they perceived as a culture where compliance among residents was prioritized over individualized care. The sentiment conveyed in these reviews highlights a lack of understanding toward residents' unique needs and issues—especially when those needs disrupt expected routines.

Another prospective resident's exploration of this facility raised questions about its suitability for families requiring more flexibility and personalized attention. After touring with Manager Gino L., who presented himself as personable and sharp, this visitor noted that though the home appeared clean and well-maintained, it felt small due to several shared facilities like bathrooms. Despite his willingness to negotiate on pricing—the $3,400 quoted seemed high—the strict policy regarding visitors after 7-8 pm raised concerns about accessibility during emergencies or if family members needed immediate contact with their loved ones.

The issue surrounding sleep disturbances recurred among multiple reviews—with one family facing significant discontent due to how staff managed their grandmother’s nighttime restlessness. Despite advertised claims of having awake staff available round-the-clock, actual responses seemed misaligned with these promises. When informed that their grandmother struggled with sleep issues—something they were reportedly aware of—the family felt let down by obtaining contradicting advice following an extensive conversation about potential medications.

Overall, these experiences shed light on critical areas needing improvement in prospective assisted living communities: personal touches in care plans corresponding with specific resident needs must be treated seriously rather than as inconvenient disruptions. The contrasting views illustrate vital themes—while some families celebrate accommodating environments filled with social opportunities for older adults, others raise alarms over miscommunication and inadequacies in handling healthcare complexities such as insomnia without simply resorting to pharmacological fixes or rigid policies limiting family engagement during crucial times. The need for balanced approaches emphasizing both structure and flexibility is evident as families navigate decisions around senior care within such communities.

Harbor City, California, offers a convenient and accessible location for senior living with various amenities nearby. The area boasts several pharmacies within a short distance, making it easy to access necessary medications and healthcare supplies. Additionally, there are multiple parks within a few miles, providing opportunities for outdoor recreation and relaxation. For medical needs, there are reputable physicians in the vicinity, ensuring quality healthcare services. Dining options range from casual eateries to more upscale establishments, offering a variety of choices for meals out. The presence of theaters and cafes provides entertainment and socialization opportunities for seniors looking to stay active and engaged. Public transportation options and proximity to hospitals further enhance the accessibility and convenience of living in Harbor City.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Parks

• Sur La Brea Park (0.5 miles)
• Charles H. Wilson Park (1.4 miles)
• De Portola Park (2.6 miles)
• Sunnyglen Park (4.7 miles)
• Noble Park (6.5 miles)
• Polliwog Park (6.9 miles)
• Shoreline Aquatic Park (7.3 miles)

Physicians

• Harbor Ucla Medical Center - David Durkovich Do (1.3 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (1.7 miles)
• Lighthouse Pediatrics (3.1 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (4.8 miles)
• UCLA Health Manhattan Beach Pediatrics (7.2 miles)

Restaurants

• Tendon Tempura Carlos Junior Restaurant (1.4 miles)
• In-N-Out Burger (1.6 miles)
• King's Hawaiian Bakery (1.8 miles)
• Monkish Brewing (2.3 miles)
• Lazy Dog Restaurant & Bar (2.8 miles)
• In-N-Out Burger (3.7 miles)
• McDonald's (4 miles)

Theaters

• AMC Rolling Hills 2 (2 miles)
• AMC Del Amo 18 (2.8 miles)
• AMC DINE-IN South Bay Galleria 16 (4.9 miles)

Cafes

• Sidecar Doughnuts & Coffee (2.2 miles)
• Lees Sandwiches - Gard (4.1 miles)
• Donut King 2 (5.6 miles)
• Starbucks (6.1 miles)
• Starbucks (7.2 miles)
• Corner Bakery Cafe (7.8 miles)
• Starbucks (8.2 miles)

Places of Worship

• St Catherine Laboure Church (4.9 miles)
• Peninsula Community Church (5.1 miles)

Transportation

• Metro - Willow Street Station (6.6 miles)
• Komar Aviation Group (8.4 miles)
• Port Of Long Beach (8.6 miles)
• Metro Rail - Hawthorne/Lennox (8.7 miles)
• Aviation/LAX Metro Station (9 miles)
• Long Beach Airport (LGB) (9.2 miles)

Hospitals

• Martin Luther King Jr / Drew Medical Center (8.5 miles)