The Sanctuary of Cholla in Scottsdale, AZ

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The Sanctuary of Cholla

The Sanctuary of Cholla in Scottsdale, AZ

Information last verified:

7130 East Gary Road, Scottsdale, AZ 85254

For more information about senior living options: (844) 490-3973

4.6 from 9 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 stars
1

The Sanctuary of Cholla Costs & Pricing

The Sanctuary of Cholla offers competitive pricing for its living accommodations, reflecting both the quality of care provided and the amenities available. For semi-private rooms, the monthly cost is set at $3,100, which is notably higher than the average rates in Maricopa County ($2,801) and across Arizona ($2,820). Similarly, private rooms are priced at $3,500, slightly exceeding the averages of $3,318 for Maricopa County and $3,345 statewide. These figures suggest that while The Sanctuary of Cholla's costs may be above the local and state averages, they likely encompass a range of additional services and personalized care that could justify this premium investment in residents' well-being.

Floor plansThe Sanctuary of ChollaMaricopa CountyArizona
Semi-Private$3,100$2,801$2,820
Private$3,500$3,318$3,345

Overall Review of The Sanctuary of Cholla

Pros

  • pro The Summit is an exceptional outpatient center with deeply personalized care.
  • pro The therapists Nora, Shelley, and Ashley, along with TMS technician Maria, are outstanding.
  • pro Each therapist takes time to understand individual circumstances, histories, and needs, responding with thoughtful, nuanced, and deeply personalized care.
  • pro The level of attentiveness creates a safe and genuinely supportive atmosphere.
  • pro The owner, Michael, is unhurried, thoughtful, and deeply personal in every interaction.
  • pro His care is genuine, not performative, setting a tone of empathy, accountability, and real human connection.
  • pro The Summit treats people with dignity, compassion, and individualized care.
  • pro The outpatient team helps clients slowly reintegrate into daily life and develop lasting skills.
  • pro The facility is warm, peaceful, and thoughtfully designed to feel safe and respected.
  • pro Clinicians understand each person’s story and tailor evidence-based treatment to their needs.
  • pro The program combines professionalism with genuine compassion and integrity, setting a new standard for outpatient care.
  • pro Maria is described as a ray of sunshine who is informative and warm, making visits positive.

Cons

  • pro The Sanctuary of Cholla did not fully refund the security deposit of $3500 after their mother died.
  • pro They claim there were too many deaths across the properties to return the money in a timely manner.
  • pro When questioned, they were referred to a lawyer (the general counsel, Michael DeBenon) instead of resolving the refund.
  • pro After months of calls and a letter, only a $1500 check was issued, leaving $2000 unpaid.
  • pro The family considers the missing money stolen and questions the center’s ethics.
  • pro They believe the business is not above-board and warn others about predatory practices toward seniors and grieving families.

Review

The Sanctuary of Cholla is best suited for families seeking a small, intimate feel in Scottsdale where day-to-day care centers on kindness, personal warmth, and a steady, human touch. The strongest signal from available accounts is that, at its core, the staff are pleasant and responsive, and the environment is described as calm and safe. For families who value a home-like atmosphere and caregivers who treat residents with dignity and courtesy, this community can feel like a comfortable place to establish a steady, ongoing relationship with care providers. It is not presented as a high-traffic, multi-wing operation, but rather as a setting where residents and their families can expect approachable, human interactions as a foundation of daily life.

That said, there are clear reasons why some families may want to consider alternatives. The most definitive red flag in the review set concerns financial handling: a security deposit was not refunded in a timely fashion, with the family describing a protracted dispute and unresolved funds. The narrative paints a picture of concern over ethics and responsiveness in management, including referrals to legal counsel and blocked attempts to reach leadership. For families where financial clarity, timely refunds, and straightforward business practices are non-negotiable, this history cannot be dismissed and warrants seeking more transparent policies elsewhere. In this decision framework, the financial integrity of the operator sits at the top of the risk assessment, eclipsing other positive impressions.

The reviews do offer a clear benchmark of what high-quality care looks like in a related care setting, and those benchmarks illuminate where The Sanctuary of Cholla could be evaluated. Across the market, facilities that emphasize individualized, compassionate care, with staff who genuinely listen and respond to each resident’s story, tend to deliver outcomes that families notice and remember. In the comparisons, a highly regarded outpatient model demonstrates what best-in-class, client-centered care looks like: therapists who tailor plans with deep sensitivity to history and current needs, a leadership tone that values integrity and real human connection, and a physical space designed to feel safe and respectful from the first step in. While these characteristics describe another program, they set the standard by which any senior living community should be measured, including The Sanctuary of Cholla.

The core conundrum here is that the most concrete negatives conflict with the softer positives. The main setback, the unreliable handling of a resident’s security deposit, has implications far beyond a single financial dispute. It raises questions about governance, accountability, and the consistency of follow-through on promises. If a family experiences even one instance of delayed refunds or nonresponsive management, that pattern can undermine trust in every other facet of care: how maintenance requests are handled, how care plans are updated, how disputes are resolved. In practical terms, this means that while caregivers may be pleasant on a day-to-day basis, the overarching sense of security and predictability can be compromised if business practices are opaque or unresponsive.

From a decision-making standpoint, the recommended approach is concrete. First, demand full transparency about deposit policies in writing before any commitment, including a clear timeline for refunds, a detailed accounting of any withholdings, and a direct line of contact for financial questions. Second, verify current state compliance and ask to speak with current residents or families about their experiences with billing, deposits, and communication with management. Third, compare the operational cadence and care philosophy to benchmark facilities in the area that are widely praised for both care quality and financial clarity, notably, programs that demonstrate consistent responsiveness, open policies, and a track record of respectful, patient-centered care. Finally, if choosing The Sanctuary of Cholla, secure explicit contractual protections: refund schedules, escalation paths, and a commitment to timely communication, so the risk floor is lowered should disputes arise.

In the end, The Sanctuary of Cholla presents a cautious assignment. For families where the love of a resident’s daily life hinges on the warmth of staff and a calm, reassuring environment, the community could be a fit, provided strict financial assurances are in place and trusted to be upheld. However, for families where the certainty of ethical business practices, prompt financial settlements, and transparent governance are non-negotiable, serious consideration should be given to alternatives. The market offers exemplars of care where both clinical dignity and operational integrity align, and those benchmarks should guide the final choice, with The Sanctuary of Cholla treated as a candidate only after comprehensive verification of deposit policies and management responsiveness.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Phoenix Sky Harbor International (12 miles away) Phoenix Sky Harbor International (12 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

The Sanctuary of Cholla in Scottsdale, AZ is an assisted living community that specializes in providing memory care for individuals with dementia or Alzheimer's disease. Our dedicated team of caregivers is trained to meet the unique needs of residents with memory loss and provide them with compassionate, individualized care.

Our community offers a range of amenities to enhance the quality of life for our residents. We have a variety of activities available on-site to promote social engagement and mental stimulation. Our residents can participate in group exercises, arts and crafts, music therapy, and other stimulating activities designed to improve cognitive function and enhance their overall well-being.

We understand that sometimes families may need a short-term solution for their loved ones' care needs. That's why we offer respite or short-term stays, allowing family caregivers to take a much-needed break while their loved ones receive professional care in a safe and comfortable environment.

At the Sanctuary of Cholla, we prioritize the comfort and accessibility of our residents. Our community features wheelchair-accessible showers, ensuring that all residents can maintain their dignity while receiving assistance with personal care needs such as bathing.

We provide high acuity care for those with more complex medical needs, including assistance with mobility, medications management, and specialized care for individuals with incontinence issues. Our experienced team members are trained to handle these challenges sensitively and professionally.

Convenience is another hallmark of our community. With seven cafes nearby, residents have various dining options outside of our facility if they desire a change of scenery or wish to dine out with family or friends. Additionally, there are two parks nearby where residents can enjoy nature walks or spend leisure time outdoors. In terms of healthcare access, there are 11 pharmacies and 20 physicians located near our community, ensuring that medical needs can be promptly addressed by nearby professionals.

Residents at the Sanctuary of Cholla also have an array of dining options available within close proximity. With 33 restaurants nearby, individuals can choose from a diverse range of cuisines to suit their preferences and dietary needs.

Transportation services are readily accessible, with two transportation options located nearby, making it easy for residents to attend medical appointments or run errands. Additionally, there are three places of worship where residents can practice their faith and engage in spiritual activities.

For entertainment and cultural experiences, our community is conveniently located near one theater, allowing residents the opportunity to enjoy live performances and movies. Should the need for emergency medical care arise, there is also one hospital located nearby for prompt medical attention.

At the Sanctuary of Cholla in Scottsdale, AZ, we strive to provide exceptional memory care and an enriching lifestyle for our residents. With our comprehensive care services, engaging activities, nearby amenities, and convenient location, we aim to create a supportive and vibrant community where residents can age with grace and dignity.

Nearby Places of Interest

This part of Scottsdale, Arizona offers a convenient and bustling community with a variety of amenities nearby. Residents can enjoy dining options such as Birdcall for quick bites or Mastro's Ocean Club for upscale dining. There are also several pharmacies in close proximity, including Walgreens and CVS, making it easy to access healthcare needs. For medical care, there are reputable facilities like Ironwood Cancer & Research Centers and the HonorHealth Virginia G. Piper Cancer Care Network nearby. Places of worship like Impact Church and Shepherd of the Desert Lutheran Church provide spiritual support for residents. Additionally, transportation is readily available with Scottsdale Municipal Airport nearby and Enterprise Rent-A-Car for convenience. Overall, this area offers a mix of dining, healthcare, religious services, and transportation options that cater to senior living needs.

Restaurants

  • Birdcall (0.4 miles)
  • Chick-Fil-A (2.2 miles)
  • Portillo's Hot Dogs (2.2 miles)
  • Volanti Restaurant & Lounge (2.3 miles)
  • Mastro's Ocean Club (2.5 miles)
  • The Cheesecake Factory (2.5 miles)
  • SugarJam (2.6 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (2.7 miles)
  • Fry's Pharmacy (3.1 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.5 miles)

Physicians

  • Arizona Allergy Associates (1.3 miles)
  • Ironwood Cancer & Research Centers (2.1 miles)
  • Arizona Asthma & Allergy Institute (2.3 miles)
  • HonorHealth Virginia G. Piper Cancer Care Network - 10460 N. 92nd St (2.5 miles)
  • Associated Retina Consultants (2.6 miles)
  • Medical Plaza 1 (2.6 miles)
  • Valley Sleep Center - Scottsdale Center (2.7 miles)

Places of Worship

  • Impact Church (1.8 miles)
  • Shepherd of the Desert Lutheran Church (3 miles)
  • St Bernadette Catholic Church (3.5 miles)
  • New Vision Center for Spiritual Living (5.2 miles)
  • Christ Church of the Ascension (5.6 miles)

Transportation

  • Scottsdale Municipal Airport (SDL) (2.3 miles)
  • Enterprise Rent-A-Car (3.2 miles)

Hospitals

  • Piper Surgery Center (2.4 miles)
  • Mayo Clinic (5.1 miles)

Cafes

  • Starbucks (2.4 miles)
  • Dutch Bros Coffee (2.7 miles)
  • Butters Pancakes & Cafe (2.7 miles)
  • Panera Bread (2.9 miles)
  • Dutch Bros Coffee (3.2 miles)
  • Starbucks (3.5 miles)
  • Press Coffee - The Roastery (5 miles)

Parks

  • Kierland Park (3.3 miles)
  • Desert Horizon Park (3.6 miles)
  • Thompson Peak Park (5.6 miles)

Theaters

  • Harkins Theatres Scottsdale (4.8 miles)

Frequently Asked Questions

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Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.