Cherokee County Health And Rehabilitation Center
Save877 Cedar Bluff Road, Centre, AL 35960
For more information about senior living options: (844) 490-3973
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The collection of comments paints a facility that inspires wildly different reactions from families and loved ones. Across the board there is a strong sense that care, safety, and the overall experience can swing dramatically from one patient to the next. Some families speak with warmth about the people who work there, the kindness shown during hospice and end-of-life moments, and the sense that staff genuinely care about residents. Others recount harrowing experiences that center on neglect, slow responses to needs, and alarming health setbacks that followed admissions. The disparity is acute enough that readers come away with a sense that the culture and execution of care in this place are inconsistent, and that outcomes are highly dependent on which shift, which unit, or which staff member you encounter.
Several reviews describe near-tragic lapses in basic medical management. One family recounts that their mother was in the facility for four days and did not receive prescribed medications, subsequently developing a blood clot in the lungs. They describe the atmosphere as chaotic and understaffed, with difficulty getting anyone in the room to answer questions. Another account details a patient who rolled off a bed and onto the floor, with no clear understanding of how long the person was there, though the patient managed to contact a relative for help. In these narratives, the lack of timely attention and medication administration is framed as a direct consequence of insufficient staffing and a failure to follow through on essential care tasks, culminating in a blunt assessment that the facility is a "disgrace."
Further negative experiences emphasize a broader pattern of neglect and mismanagement. A reviewer asserts that a parent's decline happened rapidly after admission and attributes it to the facility's staffing issues and poor care standards. The story of a respite admission turning into the development of a bedsore after only a few days is especially jarring, with the family insisting negligence led to the wound, and the resident arriving home in a urine-soaked condition. The recurring theme here is not only what happened in the facility, but the perception that timely, attentive care was consistently lacking, leading to preventable harm and a lasting sense of betrayal.
Not all feedback is negative, however. There are several glowing reflections about staff who go above and beyond. Some reviews emphasize hospice care delivered with empathy and understanding, praising teams who were available for worried calls late at night and who helped families feel supported during difficult moments. There are mentions of "beautiful people" and "caring staff" who create a warm, family-like atmosphere, and of dedicated employees who strive to meet patients' needs while maintaining a clean and orderly environment. In these accounts, residents are treated with dignity, and families experience a sense of relief knowing their loved ones are with people who care deeply about their comfort and peace.
In addition to the dichotomy between compassionate care and neglect, there are concerns about the internal culture and operational issues within the facility. One particularly critical review paints a picture of a place where 80 percent of the staff are described as rude and behind closed doors hateful, with residents waiting long periods for assistance and meals served cold. The writer emphasizes communication breakdowns, repeated assurances of "I'll be right back" that never materialize, and a general sense that job responsibilities are unclear. This review - along with others that describe discrimination, retaliation, and pay and benefits problems - paints a troubling image of a workplace where staff morale and professional standards may be compromised, with direct consequences for resident care and safety.
Other comments juxtapose the negative experiences with more positive, even glowing, statements about the same facility. Some reviewers describe the place as a true jewel in the county, with a dedicated team delivering superb and up-to-date care. They praise the cleanliness, the patient-care standards, and the steady, caring presence of staff who feel like family. Still, these sanguine testimonials are not universal, and several reviewers explicitly caution others to proceed with care, conduct their own visits, and consider the variability in staff performance and facility practices. The contrast between these two extremes - praise for personal connections and clinical attentiveness on one hand, and loud criticisms of neglect and systemic problems on the other - highlights a landscape where experiences are highly individualized.
Finally, a consistent thread through the feedback is the call for accountability and due diligence from families. Several reviewers urge prospective residents or their families to thoroughly investigate staffing levels, consistency of care, and the facility's responsiveness before making a decision. Some even advocate for external reviews or investigations when neglect and unsafe conditions are alleged, underscoring a common hope that better oversight could reduce the risk of harm for vulnerable residents. In sum, the narratives present a facility that can be a haven of compassionate care for some and a place of serious risk for others, depending on circumstances that range from staffing tides to individual interactions with caregivers.
Overall, the impressions reveal a complex, multifaceted picture. For some families, the facility offers warmth, empathy, and a degree of peace of mind thanks to devoted staff and clean, well-maintained spaces. For others, a combination of understaffing, communication gaps, and alleged neglect produced traumatic experiences and lasting worry about what happened to their loved ones. The messages collectively emphasize a critical need for consistent staffing, clear accountability, and robust, reliable communication to ensure that every resident receives timely, respectful, and safe care every day.
Cherokee County Health And Rehabilitation Center is an assisted living community located in Centre, AL. Our center provides a comfortable and inviting environment for seniors to live while receiving the assistance they need.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and feel their best. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents who need to run errands or attend appointments. A computer center is available for those who want to stay connected with family and friends online.
We have a spacious dining room where residents can enjoy delicious meals prepared by our staff. The restaurant-style dining experience ensures that each meal is flavorful and satisfying. For those with special dietary restrictions, our kitchenette can cater to their needs.
To promote physical well-being, we offer a fitness room where residents can engage in exercise programs suitable for their abilities. Our outdoor space includes a beautiful garden where residents can relax and enjoy nature.
Housekeeping services are provided to keep the living spaces clean and tidy. Move-in coordination helps ease the transition for new residents, ensuring that they feel at home from day one. Private bathrooms are included in each room for convenience and privacy.
For leisure activities, we have a gaming room and a small library where residents can find entertainment and relaxation. Scheduled daily activities are offered to keep residents engaged and active throughout the day. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
Our care services prioritize the health and safety of our residents. We provide 24-hour call systems and supervision to ensure immediate assistance if needed. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that medications are taken properly.
We also have specialized care programs for those with mild cognitive impairment or memory care needs. Mental wellness programs aim to support emotional well-being and cognitive function.
In terms of nearby amenities, we are located close to parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that our residents have easy access to the necessities and services they may require.
At Cherokee County Health And Rehabilitation Center, our mission is to provide a supportive and comfortable environment where seniors can thrive while receiving the care they need.
Cherokee County Health And Rehabilitation Center is located at 877 Cedar Bluff Road, Centre, AL 35960 in Cherokee County, Alabama
The features offered by Cherokee County Health and Rehabilitation Center significantly enhance the quality of care provided to individuals with dementia or Alzheimer's disease. Assistance with dressing and bathing fosters a sense of dignity and comfort, while meal preparation and service ensure that residents receive nutritious meals tailored to their dietary needs, which is crucial for overall well-being. Medication management is vital in ensuring adherence to prescribed treatment plans, thereby preventing complications associated with missed doses or improper medication use. Activities of daily living assistance helps residents maintain independence as much as possible, reducing frustration and promoting self-esteem. The provision of 24-hour supervision guarantees a safe environment where residents can be closely monitored for any changes in behavior or health status. Additionally, the mental wellness program addresses the cognitive and emotional needs of residents, supporting their mental health through tailored activities. Specialized memory care programming further focuses on engaging individuals at various stages of cognitive decline, allowing for social interaction and cognitive stimulation that are essential for enhancing quality of life. Together, these features create an integrated approach to memory care that prioritizes safety, dignity, and emotional support.
Cherokee County Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing landscaping, building, entrance, architecture, garden, outdoors, porch, outdoor, and more.
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