Norman Towers Management Co

Pros

• The staff is great and the building is well kept.
• The personnel are described as the most professional the reviewer has encountered.
• It is a good senior citizens building.
• A resident's father lives there and loves it, and the front security is appreciated.
• It is a nice place to live and a very nice building.
• It is very lovely.
• A grandmother lives there and the building is always clean with great people.
• There are great people and tenants in the building.
• It is a great senior citizen building (65+).

Cons

• They do NOT care for the elderly.
• All they care about is renovating to make more money.
• Management and maintenance is very bad.
• Move at your own risk!
• Not a good place to live.
• They are not as clean and standards are slipping.
• Ppl are questionable.

Review

The community has seen a shift in atmosphere and priorities with the change of ownership, and that transition seems to be the core of the mixed feelings residents express. One longtime voice recalls how things used to be: it "used to be about the tenants and the bond they created with each other," a sense of neighborliness and shared history that feels increasingly distant now that the owners are different. There's a personal touch mentioned - an aunt who remains in the building and who was once familiar with the owners - yet that familiarity appears to have faded as money and renovation projects take center stage. For this resident, the transformation isn't just cosmetic; it's a change in values and how residents are treated on a day-to-day basis.

Many who still live there acknowledge a contrast between the grounds and the problems that plague the place. They note that the grounds are nice and the rooms are a good size, which should make for a comfortable living space. However, these positives are often overshadowed by management and maintenance issues. The sentiment is that the governance of the building has deteriorated, dragging down the overall experience. Some residents warn others to move at their own risk, describing a sense that the property is being run with a focus on profit rather than on the welfare of the elderly who call it home. The repetition of concerns about maintenance and management underscores a broader worry that the building's previously close-knit, tenant-centered culture is slipping away.

In the midst of the criticism, there are voices that highlight the strong points of the community, especially when it comes to staff. Several reviewers emphasize the quality of the staff and the upkeep of the building itself, with phrases like "Great staff and well kept building." Some even call the personnel "the most Professional Personnel that I had the opportunity to have met in my field of business," suggesting a level of professionalism and reliability that stands in contrast to other criticisms. For these residents, the human element - the courtesy, responsiveness, and competence of the staff - still shines through and helps preserve a sense of pride in the place.

Nostalgia also plays a significant role in the narrative. There are reflections that "Those were good times," and embraces of it as a "good senior citizens building." Such statements convey that, despite flaws, the community once had a warmth and cohesion that made it feel special. The sentiment is not universal, but it underscores a shared memory: a building that felt like a true home for its senior residents, where people knew each other and cared about one another's well-being. Even as some residents mourn the loss of that earlier spirit, others hold onto the positive associations and the sense of belonging that the place could still offer.

Family connections bring a personal dimension to these assessments. A father living in the building is described as loving his home there, with a grateful acknowledgment from a relative who shares that sentiment. The presence of security personnel is singled out for thanks, with one commentator specifically thanking the front security for their role in making the environment feel safe. A grandmother's experience is described as positive too - the building is "always clean" with "great people," and a relative expresses love and appreciation for what the place provides in terms of daily living and community. These comments illustrate how the experience can vary widely even within the same building, with different generations and individual circumstances shaping what "being home" means.

Yet the narrative isn't without its stark warnings. Another voice states unequivocally that their mom was living there and it was a "terrible place." The inconsistency in experiences is evident, with substantial praise from some and strong condemnation from others. A recurring theme is that while the people and the on-site security can be a bright spot, cleanliness and standards can be slipping, creating tension between the desire for safety and the need for a well-maintained, comfortable living environment. The clash between the positives of security and staff and the negatives of maintenance and standards paints a complicated picture of what it means to reside in a senior living building.

In the end, the conversation circles back to the people who inhabit the building and the daily realities they face. There are "great people and tenants in the building" who contribute to a sense of community, and there are also ongoing concerns about cleanliness and overall management. The building is clearly favored by many for its role as a home and a community for seniors, but it remains a place where opinions diverge sharply. The closing notes - references to the map and its stops - offer a reminder that this is a real, navigable place with a sense of place and purpose, even as residents debate the balance between care, community, and commercial priorities.

Transportation

• East Orange Station (1.3 miles)
• NJT - Brick Church Station (1.3 miles)
• Harrison Path Station (3.5 miles)
• Newark Penn Station (3.5 miles)
• NJT - Watchung Station (3.6 miles)
• Newark Liberty International Airport Station (5.1 miles)
• Rail Link (5.1 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Speciality (3.3 miles)

Parks

• South Mountain Reservation (1.9 miles)
• Orange Park Nj (2.3 miles)
• Eagle Rock Reservation (2.3 miles)
• Edgemont Memorial Park (3.7 miles)
• Degnan Memorial Park (3.8 miles)
• Milo S. Borden Park (4.2 miles)
• Anderson Park (4.4 miles)

Restaurants

• Taco Bell (2 miles)
• McDonald's (2.1 miles)
• Tops Diner (2.7 miles)
• Faubourg (2.8 miles)
• Egan & Sons (2.8 miles)
• Mayfair Farms Banquet Facilities (3.3 miles)
• McDonald's (3.3 miles)

Physicians

• Summit Medical Group (2.7 miles)
• Care Station Medical Group (3 miles)
• Summit Medical Group (3.3 miles)
• Women First Health Center (3.8 miles)
• Summit Medical Group (6.3 miles)

Cafes

• Paper Plane Coffee Co. (2.8 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.3 miles)
• True Salvage Cafe (4.4 miles)
• Starbucks (4.8 miles)
• The Bread Stand (5.1 miles)
• Dunkin (6.3 miles)

Theaters

• AMC Clifton Commons 16 (4.7 miles)

Places of Worship

• Morrow Memorial United Methodist Church (5.5 miles)
• Ahavas Israel (6 miles)
• Bais Torah U'tefilah (6.3 miles)
• Clifton Blue Mosque (7.2 miles)

Hospitals

• Saint Barnabas Medical Center (5.6 miles)