Villa Serena at Stanford Ranch

Pros

• The community is well-kept and maintained.
• The staff members are friendly and accommodating.
• The apartment complex offers an affordable living option.
• Visitors appreciate the overall tour experience of the community.
• The environment has a nice aesthetic appeal.

Cons

• The tenant experienced a distressing situation when their vehicle was towed while they were unwell in bed.
• The storage closet provided was not suitable for personal belongings, leading to frustration over the removal of boxes.
• Lack of safety features, such as a doorbell or cameras, makes it dangerous to answer the door due to high peep holes.
• There is an overwhelming presence of children in the complex, which can be disruptive and lead to noise complaints.
• The pet policy appears inconsistent, with large dogs present despite restrictions on weight.
• Residents are facing severe pest issues, including roaches, rats, and ants.
• Unsupervised children at the pool create a noisy and unpleasant environment for other residents.
• Noise disturbances from upper neighbors have led to complaints about excessive stomping and pounding on walls.
• Overall living conditions have been described as horrible by the resident due to various ongoing issues within the community.

Review

The experience of living in an apartment complex can be significantly influenced by various factors, from management policies to community dynamics. Based on the feedback gathered from residents, the overall sentiment appears to be a mix of frustration and appreciation, painting a nuanced picture of this particular community.

One resident expressed deep dissatisfaction with the parking situation upon moving in. They had been informed that parking was first come, first served; however, despite this knowledge, their vehicle was towed during a period when they were unwell and unable to attend to their car. This incident highlights potential deficiencies in communication regarding the parking policies and raises questions about how enforcement is handled. Compounding this issue is the restriction on personal storage within designated areas, exacerbated by requests to remove personal belongings from a small storage closet that is not meant for individual use.

The safety and privacy measures within the complex also came under scrutiny. The absence of amenities such as doorbells or security cameras raises concerns about residents' ability to securely answer doors. One resident noted that while peepholes were installed, they were positioned too high for effective use — thus compromising safety and convenience when interacting with visitors or deliveries. In contrast, one neighbor apparently went above and beyond by installing numerous surveillance cameras around her car and door area, possibly reflecting a lack of confidence in the general safety protocols within the community.

The environment surrounding pets presented another layer of complexity in daily life at this complex. While regulations dictate that pets cannot exceed 20 pounds in weight, residents observed numerous larger animals — between 50 to 100 pounds — roaming freely. Such discrepancies not only highlight issues with enforcement but also pose real threats; one resident reported being attacked on their porch by a large pet while another neighbor shared an alarming account of being bitten by an animal as well. Additionally, complaints have surfaced regarding unsanctioned gatherings around gas grills — an alarming concern given the explicit prohibition against open flames outside.

Further complicating community interactions are significant noise issues stemming primarily from fellow residents. Complaints about disruptive behaviors from both children and adults abound; reports include stomping noises from upper neighbors as well as conflicts arising over minor disturbances such as turning on a bathroom fan. For families looking for tranquility in their homes or those seeking comfort during challenging times, these disruptions can make living conditions unbearable.

In stark contrast to these frustrations are some positive reflections on initial experiences within the community. Some have noted that despite ongoing concerns about management practices and enforcement policies, their tours showcased an appealing environment—one marked by well-kept premises and amiable staff interactions at the onset of tenancy. Residents appreciate aspects like affordability which may attract individuals or families looking for budget-friendly housing options amid rising rental costs elsewhere.

Ultimately, while there are commendable elements within this apartment complex—such as affordability and maintenance—the overwhelming feedback strongly suggests improvements are necessary across several facets including security measures, pet policies, noise control mechanisms, parking regulations, and overall management responsiveness to tenant grievances. Without addressing these multifaceted issues head-on, there's substantial risk that current residents will continue feeling dissatisfied or even unsafe in their own homes—a troubling reality for any community aimed at providing quality living conditions for its occupants.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Save Mart Supermarkets (0.4 miles)
• Walgreens (0.9 miles)
• Sunset Pharmacy (1.7 miles)
• Longs Drugs (2.3 miles)
• Walmart Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Breen Park (0.6 miles)
• Johnson-Springview Park (1.6 miles)
• Boulder Ridge Park (2.3 miles)
• Diamond Oaks Park (3.3 miles)
• Veteran's Memorial Park (4.5 miles)
• Robert L Doyle Park (4.8 miles)
• Harry Crabb Park (4.8 miles)

Restaurants

• McDonald's (1 miles)
• Taco Bell (1 miles)
• Taco Bell (1.4 miles)
• In-N-Out Burger (2 miles)
• Chuck E. Cheese's (2.1 miles)
• Moksa Brewing (2.2 miles)
• Taco Bell (2.3 miles)

Physicians

• Efrain Gonzalez, MD (1 miles)
• Tuan - Tuan A Doan Doan MD (1.5 miles)
• Laboratory: Sutter Medical Foundation Rocklin (1.5 miles)
• Rocklin Family Practice and Sports Medicine (1.7 miles)
• Ho, Hung Uc Davis Medical Group Rocklin (2.9 miles)
• Adkins Jeffery MD (3 miles)
• Shirley S Koon, DO (3.2 miles)

Cafes

• Starbucks (1.4 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2.4 miles)
• Panera Bread (2.7 miles)
• Starbucks (3.7 miles)
• Dutch Bros Coffee (5 miles)

Theaters

• SMG Rocklin (2.7 miles)
• Regal Ua Olympus Pointe (3.7 miles)

Hospitals

• Sutter Roseville Medical Center (3.1 miles)
• Sutter Roseville Outpatient I.V. Therapy (3.2 miles)
• Kaiser Permanente Labor and Delivery (4.5 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (4.5 miles)
• Kaiser Permanente Hospital (4.5 miles)

Transportation

• Roseville Amtrak (4.5 miles)