The Springs Of Napa

Pros

• The staff at The Springs community is friendly and easygoing, making for a pleasant tour experience.
• The structure of the community is well-maintained and clean, being a former hotel.
• The community's location near a hospital and shopping area makes it convenient for residents.
• The food at The Springs is good, with a nice variety on the menu.
• The GM at the facility is excellent, providing great leadership.
• The independent living model presented at The Springs was informative and impressive.
• The care provided by the staff at the community is wonderful, ensuring residents' happiness and attention.
• Activities and entertainment options are plentiful at The Springs, offering an engaging environment for residents.
• Staff members at The Springs have made the transition smooth for new residents and their families, providing helpfulness and support.
• Residents appreciate the cleanliness of the facility along with its attentive staff and balanced meals.

Cons

• The quality and quantity of the food has taken a major dive in the past year.
• The facility has no live-in manager or night manager past 7 pm, which can be problematic in emergencies.
• The meals are almost inedible, with portion control all over the place and occasional food shortages.
• The facility is allowing couples to rent apartments even when one partner has dementia, creating potential safety concerns.
• Rents go up every year, but services have gone down.
• One resident was threatened with eviction for complaining about the poor quality of food.
• It was not the best fit for one person's mother due to her dementia and limited social interaction with other residents.

Review

The Springs community in Napa has received mixed reviews from visitors and residents alike. Overall, the in-person tour experience was positive, with many praising the friendly staff and well-maintained structure. The community is conveniently located near a hospital and shopping areas, making it easily accessible for residents. However, there have been some concerns raised about the quality of food and the lack of management presence at certain times.

One reviewer mentioned that their family had a nice tour experience and would recommend the community. They highlighted the good pricing, delicious food, and easygoing staff as positive aspects of The Springs. Additionally, the location's proximity to a hospital and highway 29, as well as its walking distance to shopping, were seen as convenient features.

Another review mentioned that their relative had been living at The Springs for four years but had noticed a decline in the quality of food over the past year. They expressed concern about limited fruit choices for breakfast and meals being served cold or not as ordered when brought to their relative's room. The reviewer emphasized that nutritious and appealing food is crucial for elderly individuals' well-being.

A different reviewer mentioned that they had observed a decline in services since their relative moved into The Springs a few years ago. They pointed out that there has been no live-in manager or night manager past 7 pm to assist with emergencies during evenings. There were also complaints about inconsistent portion control, poor meal quality, and even occasional food shortages. The reviewer expressed frustration with management's response to residents' complaints, including threatening eviction if complaints continued.

Additionally, concerns were raised about allowing couples where one partner has dementia to rent apartments in The Springs without proper licensing or regulation. This led to an increase in residents who require caregivers but are living in an independent living facility setting.

On a more positive note, another review commended the care provided by the community's staff. They appreciated how attentive they were towards their loved one's needs. The reviewer also mentioned that the community is generally clean and offers a good variety of activities for residents. They recommended The Springs as a good value and caring option for families.

Despite positive feedback, some reviewers ultimately chose not to select The Springs as their preferred community. One cited the concern that their mother's dementia might prevent her from fitting in socially with other residents. Another felt that while the facility was clean and the staff friendly, it did not meet their mother's specific needs.

Despite these mixed reviews, there were still many positive experiences shared by residents and their families. Some praised the welcoming and helpful nature of the staff, who made for a smooth transition into the community. Others highlighted the cleanliness of the facility, balanced meals provided, and varied activities offered.

With several manager changes throughout its operation, there have been instances where communication protocols were not followed correctly during emergencies. However, one reviewer mentioned that this issue had been addressed and resolved.

It is clear that The Springs community has both its strengths and areas for improvement. While some visitors enjoyed their tours and would recommend it to others, others had concerns about food quality, management presence, and appropriate resident demographics. It is important for families considering this community to weigh these factors carefully before making a decision on behalf of their loved ones.

This area of Napa, California, is a well-equipped and convenient location for senior living. With a variety of medical facilities such as physicians' offices, hospitals, and pharmacies within close proximity, residents have easy access to healthcare services. There are also plenty of dining options ranging from fast-casual establishments to fine dining restaurants, offering a diverse culinary experience. Additionally, nearby cafes provide a pleasant atmosphere for socializing or enjoying a leisurely cup of coffee. For those looking to stay active, several parks are situated just a short distance away, providing opportunities for outdoor recreation and exercise. Overall, this part of Napa offers a comfortable and accessible environment for seniors seeking a vibrant community with essential amenities nearby.

Physicians

• Microtone Audiology, Inc. (0.1 miles)
• Sergio Manubens, MD (0.1 miles)
• Surgery Group Of Napa Valley (0.1 miles)
• Napa Pain Institute (0.1 miles)
• Napa Sports Medicine & Orthopaedics (0.1 miles)
• Napawound Healing Institute (0.1 miles)
• Profili Imaging Center at Providence Queen of the Valley Medical Center (0.2 miles)

Hospitals

• Outpatient Surgery & Procedure Center (0.1 miles)
• Queen Of The Valley Center For Maternal & Infant Care (0.2 miles)
• Queen of the Valley Medical Center (0.2 miles)
• Varro, Cynthia R. DDS (0.4 miles)
• Holderman Hospital-Lab (6.1 miles)

Pharmacies

• Owens Healthcare (0.2 miles)
• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• Ultimately Pharmacy Online (2 miles)
• Good Neighbor Pharmacy (2.7 miles)
• CVS Pharmacy (3.1 miles)

Restaurants

• Heritage Eats (0.8 miles)
• Chipotle Mexican Grill (0.8 miles)
• La Toque Restaurant (1.7 miles)
• McKinstry Street Station (1.8 miles)
• Copia (1.8 miles)
• Gott's Roadside (1.9 miles)
• The Model Bakery (1.9 miles)

Cafes

• Dutch Bros Coffee (0.9 miles)
• Starbucks (1 miles)
• Bouchon Bakery Yo (6.4 miles)
• Basque Boulangerie Café (9.1 miles)
• Taub Family Outpos (9.3 miles)

Places of Worship

• Napa Community Seventh-day Adventist Church (1.4 miles)

Parks

• Monticello Park (1.6 miles)
• Esther Deaver Park (1.7 miles)
• Alston Dog Park (2.1 miles)
• Fuller Park (2.3 miles)
• Shurtleff Park (3.5 miles)
• Yountville Park (6.8 miles)
• Pinelli Park (8.9 miles)

Transportation

• Napa Jet Center (7.7 miles)