Rohlffs Manor

Pros

• The facility is worth recommending.
• The staff at Rohlffs was quite nice.
• They took me all around during my visit and were accommodating.
• The management of E.A.H. needs to re-evaluate their on-site team.
• Sensitivity training for the everyday office staff would be beneficial.
• Rohlffs has a pleasant atmosphere and welcoming staff.
• The visit to Rohlffs was enjoyable and the staff treated me well.
• The facility at Rohlffs is clean, well-maintained, and appropriate to recommend to others.

Cons

• The office staff treats residents terrible and are rude and abrupt.
• Management uses the lack of low-income housing as a weapon against residents.
• Management prevents legitimate complaints due to fear of retaliation.
• E.A.H. needs to re-evaluate their on-site management team and provide sensitivity training for the office staff.
• The maintenance crew is unable to stand on a ladder above a foot off the ground.
• Residents live in constant fear of being evicted over minor issues.
• This facility should not be recommended to anyone, even family members or friends' worst enemies.

Review

Mixed Reviews for Napa's Rohlffs Manor

Nestled in the heart of Napa, Rohlffs Manor is a facility that offers low-income housing options for residents. However, recent reviews from visitors and tenants paint a conflicting picture of their experiences. While some praise the facility's pleasant atmosphere and helpful staff, others express dismay over perceived mistreatment by the management and insensitivity towards tenant concerns.

One disgruntled reviewer begins with a scathing remark, stating that they would never recommend this facility to anyone, not even their worst enemy. They allege that the office staff is rude and unaccommodating, as if they are being bothered by residents' requests. This negative attitude is made worse by what seems like an abuse of power on the part of management. Tenants are reportedly threatened with eviction over minor oversights or just for attempting to voice legitimate concerns.

The reviewer emphasizes that many residents have no alternative housing options or family support systems. Consequently, they feel trapped in an environment where lodging complaints appears futile due to the fear of retaliation from management. It is strongly suggested that E.A.H., the organization overseeing Rohlffs Manor, re-evaluate its on-site management team and consider implementing sensitivity training for office staff members.

Another issue highlighted by this review revolves around maintenance crew limitations. The reviewer claims that workers at Rohlffs Manor are restricted from standing on ladders more than a foot off the ground. This policy hampers their ability to perform tasks effectively and efficiently, calling into question whether basic repairs can be adequately addressed within the facility.

Conversely, another visitor's experience at Rohlffs Manor paints a different picture altogether. They describe their visit as quite pleasant and commend the staff for their friendliness and attentiveness during their tour around the premises. Based on this account, it seems that the facility utilizes professional and caring individuals to create a welcoming environment for prospective residents.

It is important to recognize that experiences differ among tenants, perhaps due to varying interactions with staff or personal circumstances. While negative reviews express frustration and concern, the positive review commends Rohlffs Manor for its overall worthiness as a recommended housing option in Napa. This starkly contrasts with the previous account, suggesting that individual opinions can significantly impact one's perception of the facility.

Rohlffs Manor in Napa receives mixed reviews, with some expressing dissatisfaction over alleged mistreatment by office staff and management, restrictions on maintenance work, and concerns about tenant rights. Conversely, other reviewers share positive experiences, praising the friendly staff and recommending the facility without hesitation. It is crucial for potential residents to evaluate these differing opinions cautiously before making informed decisions regarding their housing needs at Rohlffs Manor.

This part of Napa, California, offers a convenient and diverse range of services for senior living. With several physicians and pharmacies within close proximity, residents have easy access to healthcare resources. Additionally, there are plenty of cafes and restaurants nearby for socializing and dining out. The presence of parks like Alston Dog Park provides opportunities for outdoor recreation and leisure activities. For those who require hospital care, there are reputable medical centers in the vicinity. Overall, this area combines essential amenities with a welcoming community atmosphere, making it an appealing choice for seniors looking to settle down in Napa.

Physicians

• Tyler E. Nelson DMD MD (0.6 miles)
• Site for Sore Eyes - Napa (0.8 miles)
• DaVita Napa Dialysis Center (0.9 miles)
• Kaiser Permanente Medical Center (0.9 miles)
• Huffman Clinic At Napa Valley Orthopaedics Napa (1 miles)
• Microtone Audiology (1.3 miles)
• Amanda Holthouse, DO (1.3 miles)

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (1.1 miles)
• Bouchon Bakery Yo (6.5 miles)
• Basque Boulangerie Café (7.6 miles)
• Taub Family Outpos (7.8 miles)

Restaurants

• Chipotle Mexican Grill (0.8 miles)
• Heritage Eats (0.9 miles)
• La Toque Restaurant (2 miles)
• Cole's Chop House (2 miles)
• Grace's Table (2.1 miles)
• McKinstry Street Station (2.1 miles)
• Bistro Don Giovanni (2.1 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• Owens Healthcare (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Ultimately Pharmacy Online (2.1 miles)
• Good Neighbor Pharmacy (2.3 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Alston Dog Park (0.9 miles)
• Fuller Park (2 miles)
• Esther Deaver Park (2.5 miles)
• Monticello Park (3.1 miles)
• Shurtleff Park (3.7 miles)
• Yountville Park (6.9 miles)
• Pinelli Park (7.3 miles)

Hospitals

• Queen Of The Valley Center For Maternal & Infant Care (1.4 miles)
• Queen of the Valley Medical Center (1.4 miles)
• Outpatient Surgery & Procedure Center (1.5 miles)
• Varro, Cynthia R. DDS (1.5 miles)
• Holderman Hospital-Lab (6.1 miles)

Places of Worship

• Napa Community Seventh-day Adventist Church (1.5 miles)

Transportation

• Napa Jet Center (7.2 miles)