340 West 1St Street, Casper, WY 82601
For more information about senior living options: (844) 490-3973
A nurse spilled acetone on the couch and rubbed it, causing damage. The nurse promised to pay part of a $75 cover but did not keep her word. The agency sent an 18-year-old housekeeper who arrived late by 15 minutes or more and did not notify in advance. The agency offers staff who have no respect for clients or their personal property. The reviewer considers the agency unreputable and characterizes it as a joke.A recent experience with this agency left a strong, negative impression and a sense of ongoing frustration. The reviewer describes a sequence of events that began with a nurse sent to the home, but quickly escalated into concerns about how the staff treated personal property and handled accountability. The overall tone is one of disappointment and distrust, with several concrete incidents cited to illustrate a pattern of carelessness and disrespect.
The first major incident involved the nurse who came to the home and spilled acetone on the couch. According to the account, after spilling the solvent, she rubbed at the stain, an action that raises questions about how the task was managed and whether proper care was taken to protect the furniture and upholstery. The details provided suggest a lack of caution and a possible risk to the homeowner's belongings, painting a picture of careless handling rather than careful work.
Compounding the problem was a promised remedy that was not fulfilled. The nurse had stated that she would pay part of the cost for a new couch cover, specifying the amount as $75. Yet, that commitment was not honored, leaving the homeowner with a sense of broken trust and unpaid compensation for the damage that occurred under the agency's watch. This unkept promise is highlighted as a key example of unreliability and a failure to stand behind the service provided.
In addition to the issue with the nurse, the reviewer notes another troubling pattern with the agency's staff. An 18-year-old housekeeper was sent to handle housekeeping tasks, but she arrived late by 15 minutes or more on multiple occasions. What exacerbates the issue in the reviewer's view is the apparent lack of communication - despite requests to be informed if there would be a delay, there was no notification. This combination of tardiness and failure to communicate is presented as evidence of a broader lack of reliability and consideration for clients' time and plans.
The reviewer connects these incidents to a broader judgment about the agency itself, describing the staff as those who show "no respect for clients or personal property." The language conveys a deep dissatisfaction with the way the agency operates, suggesting a systemic problem rather than isolated missteps. The experience is framed as indicative of a pattern in which clients are not treated with the care or accountability one would expect from a reputable service.
Ultimately, the reviewer's closing sentiment is blunt: seek help elsewhere. The agency is labeled a "joke," and the advice is to look for a more reputable option. The negative experience is presented as a cautionary tale about reliability, respect, and accountability in home-care services, prompting others to be wary and to prioritize providers with demonstrable responsibility and better communication.
In reflection, the account portrays a sequence of avoidable missteps that culminate in a damaged sense of trust. A simple expectation - careful handling of personal belongings, prompt and transparent communication, and a follow-through on commitments - seems to have fallen short. For readers considering home-care services, this narrative underscores the importance of verifying how a provider handles incidents, how they compensate for damages, and how they manage staff reliability and professional respect. It serves as a stark reminder to prioritize reputable agencies with clear policies and dependable accountability.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Natrona County International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bear Country Home Healthcare is an assisted living community located in Casper, WY. Our community offers a range of amenities to ensure our residents' comfort and convenience. Each room comes fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Our residents can enjoy meals in our spacious dining room, or prepare their own meals in the kitchenette provided in each room. Housekeeping services are also available to keep each resident's living space clean and tidy.
At Bear Country Home Healthcare, we prioritize the well-being of our residents. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. We also provide medication management and coordination with health care providers to ensure that each resident receives the appropriate support for their individual needs. For those with diabetes or special dietary restrictions, we offer specialized meal preparation.
In addition to physical care, we understand the importance of mental wellness. We have a dedicated mental wellness program to support our residents' emotional well-being. Our community also provides various resident-run activities and scheduled daily activities to keep our residents engaged and entertained.
Our location in Casper offers convenient access to various amenities nearby. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity.
At Bear Country Home Healthcare, we strive to create a warm and welcoming environment for all our residents. With our range of amenities and comprehensive care services, we aim to provide a comfortable and supportive assisted living community for individuals seeking personalized care in Casper, WY.
Bear Country Home Healthcare is located at 340 West 1St Street, Casper, WY 82601 in Natrona County, Wyoming
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