Townline Road Residence in Wautoma, WI

Information last verified:

130 South Townline Road, Wautoma, WI 54982

For more information about senior living options: (844) 490-3973

3.2 from 89 reviews
5 stars
40
4 stars
6
3 stars
3
2 stars
8
1 stars
32

Overall Review of Townline Road Residence

Pros

  • pro The staff are great and work with patients on a low budget, able to fit them in on short notice.
  • pro The team is consistently professional, helpful, and friendly.
  • pro The clinic is described as wonderful, with doctors and dentists who provide excellent care and are highly recommended.
  • pro Dr. Rincon is praised as a wonderful, thorough, and patient physician who takes time to explain things.
  • pro Miguel is viewed as a trustworthy, kind, and friendly doctor, especially valued by new parents.
  • pro The dentists and hygienists are great and highly regarded.
  • pro The clinic offers payment plans and accepts patients without insurance, helping with costs.
  • pro The reception and staff are welcoming, polite, and attentive.
  • pro Reviewers frequently call the clinic the best, noting warmth, professionalism, and high-quality care.
  • pro The clinic provides emergency dental services for urgent needs.

Cons

  • pro They are rude, uninformative, uncaring, and judgmental toward patients.
  • pro They rarely answer the phone or return calls, making it hard to get help.
  • pro They cause long wait times and unreliable scheduling, leaving patients frustrated.
  • pro They are disrespectful to patients, with staff behaving rudely and dismissively.
  • pro They perform procedures carelessly, causing pain, nerve damage, or the need for additional treatment.
  • pro They mishandle billing and insurance, including wrong patient names and unexpected charges.
  • pro They communicate poorly, with multiple staff and systems not coordinating.
  • pro They fail to provide reliable emergency care or timely follow-up.

Review

Townline Road Residence in Wautoma, WI is best suited for seniors who prize warm, relational care and a budget-conscious path through assisted living. The community appears to deliver on the human side: staff who are repeatedly described as friendly, patient, and willing to bend to meet individual needs. For families that value personal connections and a care team that strives to know residents by name, Townline Road Residence offers a practical, recognizable home base where daily routines can be guided by caregivers who treat residents like people first. This model works particularly well for residents who prefer a smaller, more intimate feel and who are comfortable navigating occasional scheduling twists in exchange for genuine warmth and flexibility from the care team.

That said, this community is not the right fit for everyone. Families requiring flawless scheduling, perfectly predictable service delivery, and crystal-clear, error-free billing should consider alternatives. If answering phones and returning calls promptly matters, if appointments are consistently available within a reasonable window, and if upfront, transparent billing is non-negotiable, other options with stronger administrative systems will likely deliver a smoother experience. For residents with complex medical regimens that demand highly reliable care coordination across multiple providers, the potential for communication gaps at Townline Road Residence warrants strong caution.

On the upside, the strongest pros, the approachable, attentive staff and a willingness to work with limited budgets, count for a great deal when daily life matters most. The care team’s demonstrated readiness to accommodate short-notice needs and to invest time in residents’ concerns builds trust and reduces the stress of transitions. When caregivers remember a resident’s preferences, explain what is happening in plain terms, and offer practical reassurance, that relational fuel can offset occasional bottlenecks in scheduling or communication. In practical terms, residents benefit from a community that prioritizes personal touch, gradual adjustment to routines, and a visible commitment to being there for families during challenging moments.

Yet the most persistent cons are real and consequential. Inconsistent communication, difficulty getting through on the phone, and occasional delays in coordinating services or appointments create friction that can strain families’ confidence. Billing ambiguities and invoices that require careful line-by-line review undermine a sense of financial clarity, especially for those navigating limited resources or fluctuating insurance arrangements. Turnover among staff and uneven interdepartmental coordination further erode continuity of care, particularly when important updates or changes in a resident’s plan do not reach every team member in a timely way. Taken together, these factors can turn a well-intentioned stay into a cycle of administrative headaches that distract from the core goal: steady, compassionate care.

The key question becomes how the positives offset the negatives in real, day-to-day terms. The way this community leans into relationship-building can meaningfully soften the impact of scheduling glitches and billing tangles. When front-line staff are consistently kind, patient, and communicative, residents feel seen and secure, which in turn reduces anxiety around care decisions and daily routines. The ability to accommodate budget constraints without sacrificing essential services is another meaningful leverage point, giving families a feasible path to ongoing support as needs evolve. Still, the offset is contingent on steady administrative backbone: reliable scheduling controls, transparent billing, and responsive coordination between care teams and administrators. Without that backbone, even the strongest personal touch can fray under the weight of repeated miscommunications.

For families weighing Townline Road Residence, a disciplined due-diligence approach is essential. Plan a day to observe normal operations, speak with multiple staff members across shifts, and solicit candid feedback from residents about daily life. Request a current, itemized billing outline and a clear description of how care plans are updated, documented, and communicated to all relevant teams. Ask about the wait times for routine services, how emergencies are escalated, and what the actual nurse or caregiver availability looks like on a typical week. In parallel, compare with at least two other Wisconsin-assisted living options that publish transparent pricing, dependable scheduling, and consistent staffing metrics. For those who prize warmth, flexibility, and a community feel, Townline Road Residence offers a grounded, practical option. For families prioritizing impeccable administrative reliability and uniformly seamless operations, the alternatives are likely to prove more comfortable in the long run.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Townline Road Residence in Wautoma, WI is an assisted living community that provides a comfortable and supportive environment for individuals needing assistance with daily activities. The residence offers a variety of amenities to enhance the residents' quality of life.

The dining room at Townline Road Residence allows residents to enjoy nutritious meals prepared by the staff while socializing with their fellow residents. The residence is fully furnished, providing a home-like atmosphere where residents can feel comfortable and relaxed.

For those who enjoy spending time outdoors, Townline Road Residence offers outdoor spaces such as gardens, allowing residents to enjoy nature and fresh air. Housekeeping services are provided to ensure that the common areas and individual rooms are clean and well-maintained.

The residence also offers move-in coordination services, making the transition into assisted living as seamless as possible. Residents have access to a telephone and Wi-Fi/high-speed internet, allowing them to stay connected with friends and family.

Care services at Townline Road Residence include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident receives appropriate medical care. Special dietary needs are accommodated, including diabetes diets and other dietary restrictions.

Transportation arrangements can be made for medical appointments and there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, and places of worship for convenient access to amenities and services.

In addition to the comprehensive care provided at Townline Road Residence, residents can participate in scheduled daily activities that promote socialization and engagement within the community.

Overall, Townline Road Residence offers a caring and supportive environment where individuals can receive personalized assistance while enjoying a range of amenities and convenient access to nearby services.

Nearby Places of Interest

Restaurants

  • Subway (0.1 miles)
  • Billy B's Bar (0.1 miles)
  • A&W Restaurant (0.3 miles)
  • Christianos Pizza (0.6 miles)
  • Taco John's (0.6 miles)
  • La Playita (0.9 miles)
  • The Silvercryst Supper Club and Resort (2.5 miles)

Places of Worship

  • Hope Lutheran Church (0.3 miles)
  • Trinity Lutheran Church (0.5 miles)
  • Faith Baptist Church (0.9 miles)
  • St Joseph Catholic Church (1 miles)
  • Church of Christ of Wautoma (1.3 miles)
  • Providence Bible Church (4.6 miles)
  • Evanglcal Lthern Church (4.9 miles)

Physicians

  • Dermatology Associates of Wisconsin, S.C. (0.3 miles)
  • Family Health La Clinica - Wic (0.4 miles)
  • Family Health La Clinica (0.4 miles)
  • Sawyer Creek Orthodontics (0.8 miles)
  • Trochinski, Amber M-Chn Medical Center (1 miles)
  • Community Health Network (1 miles)
  • Waushara Family Physicians (7.9 miles)

Pharmacies

  • Aurora Pharmacy (0.3 miles)
  • Atrium (0.5 miles)
  • Bentley Pharmacy (16.8 miles)
  • Health Mart Pharmacy (16.8 miles)
  • Bentley Pharmacy (17 miles)

Parks

  • Waushara County Parks Department (0.3 miles)
  • Bird Creek Park (1.4 miles)
  • Redgranite Quarry Park (9.1 miles)
  • Chaffee Creek State Fishery (12.4 miles)
  • Pioneer Splash Park (16.3 miles)
  • Forsyth Park (17.3 miles)

Cafes

  • Milty-Wilty Drive Inn (1.4 miles)
  • Mt Morris Mill Coffee Shop (5.1 miles)
  • Rock Coffee House And (9.1 miles)
  • Crossroads Cafe (10.9 miles)
  • Royal Cafe (12.3 miles)
  • Red Hill Royal Cafe (12.5 miles)
  • Renards European Bakeshop (17 miles)

Transportation

  • Wautoma Municipal Airport (Y50) (2.2 miles)
  • Wautoma Airport (2.2 miles)
  • U-Haul Neighborhood Dealer (8.8 miles)
  • Wild Rose Airport Association (10.1 miles)
  • Four Corners Sportsman's Pride Taxidermy (14.6 miles)
  • U-Haul Neighborhood Dealer (17.2 miles)
  • Bed-ah-Wick Field (17.3 miles)

Hospitals

  • Wild Rose Community Memorial Hospital (7.9 miles)

Frequently Asked Questions

Where is Townline Road Residence?

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