ComForcare Home Care in Waukesha, WI

Pros

• ComForCare is a fantastic organization that offers comprehensive in-home senior care.
• The organization is a godsend to families, delivering essential daily care.
• Their scheduling flexibility is beyond convenient and adapts to changing needs.
• The caregivers are wonderful, thoughtful, and great companions.
• The team helps families find the perfect caregivers for their loved ones.
• Clients feel peace of mind knowing their loved ones are well cared for.
• Caregivers form meaningful bonds and provide reliable support.

Cons

• They are the most unprofessional business the reviewer has ever experienced.
• They disregard confidentiality of clients and caregivers.
• They trash caregivers, slander coworkers, and lie to insurance companies to profit from clients' insurance.
• They have constant staff turnover and regularly post Craigslist ads.
• The office staff are rude, unprofessional, and unqualified.
• Caregivers don't show up or arrive late, and many have little to no experience.
• They hold checks and don't pay what they're supposed to.

Review

ComForCare Home Care in Waukesha is best suited for families that want thorough in-home senior care with a broad menu of services and the flexibility to shift as needs evolve, so a loved one can remain at home longer. The model shines when a senior requires daily help with housekeeping, meal prep, shower assistance, light physical-therapy?adjacent support, and steady companionship, all delivered in a familiar home setting. The strongest value arises when a dedicated coordinator keeps communication tight and caregivers connect with the client, allowing the schedule and tasks to shift with changing conditions. This is not a one-size-fits-all solution, and households should be prepared to manage a few organizational frictions that can color the experience.

Across the board, the service array is the most compelling selling point. Reviewers regularly praise the breadth of support, noting that caregivers can handle routine chores, meal planning, and personal care, often with a kind, understanding approach. The human element matters here: families highlight friendly, thoughtful caregivers who form bonds with their loved ones, and a responsive coordinator who keeps families in the loop about staffing changes. When the team aligns with a client's routines, the care feels personalized and reliable, with specific caregivers identified as standouts who become trusted presences in the home.

Yet the most serious caveat centers on office operations and consistency. A notable thread in the feedback points to confidentiality concerns, volatile office dynamics, and allegations of miscommunication or misrepresentation within the administrative side of the agency. Several reviewers describe rude or unprofessional office staff, disputes about salaries and payments, and months-long turnover that disrupts continuity of care. These reports are not uniform, but they are persistent enough to warrant caution: the quality of bedside care can be high, but the reliability of scheduling and administrative integrity varies enough to affect the overall experience.

When the positives are weighted against the negatives, the calculus becomes clear for different families. For households that place high value on a broad service roster and the flexibility to adapt care quickly, the pros can outweigh the cons - with the caveat that a vigilant, engaged client family or designated advocate will need to monitor scheduling, billing, and staff assignments closely. The best-case scenario is clear: a stable core team, timely updates from a competent scheduler, and caregivers who genuinely click with the senior. When that alignment exists, families gain peace of mind and a high-touch home-care experience that supports independence and dignity.

However, there are compelling reasons to consider alternatives, especially for families where privacy, consistency, and administrative integrity are non-negotiable. If confidentiality has been breached or if there is skepticism about how time and services are billed, or if caregivers do not reliably show up on schedule, the risk of ongoing frustration rises sharply. Prospective clients should weigh the likelihood of recurring turnover and the potential for miscommunications against the value of flexible, in-home assistance. In such cases, exploring other agencies with stronger track records on staff stability, transparent billing practices, and more consistent scheduling can be prudent.

For families moving forward with ComForCare, a disciplined, action-oriented approach will yield the best outcome. Begin with a formal care plan that outlines expected services, hours, and a preferred core caregiver mix, and insist on direct lines of communication to the coordinator or owner. Request references and plan a short trial period to test reliability, caregiver compatibility, and the responsiveness of the scheduling team. Sit down with the administrator to review confidentiality policies, billing practices, and backup plans for caregiver absences. Compare these findings to a few other local providers to ensure the chosen path aligns with the senior's medical needs, privacy expectations, and the family's capacity to supervise care. In the right circumstances, ComForCare delivers a robust in-home care experience; in others, a more streamlined or well-vetted option may better preserve comfort, trust, and continuity.

Located in the charming city of Waukesha, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several places of worship nearby such as First Congregational Church and Riverglen Christian Church, seniors will have a strong sense of community and spiritual support. Additionally, there are numerous dining options ranging from casual eateries like People's Park and Taco John's to more upscale choices like The Blue Ribbon Of Waukesha. For healthcare needs, there are several pharmacies and medical facilities in close proximity, including Walgreens, Meijer Pharmacy, and Moreland Ear Nose & Throat. Nature enthusiasts will appreciate the nearby parks such as Glacier Cone Park and Fox Brook Park for leisurely walks or picnics. And for entertainment, seniors can enjoy movies at Silverspot Cinema or Ridge Cinema. This area provides a well-rounded environment that promotes a comfortable and vibrant lifestyle for senior living.

Places of Worship

• First Congregational Church (0.1 miles)
• Riverglen Christian Church (6.7 miles)

Restaurants

• People's Park (0.2 miles)
• Taco John's (0.3 miles)
• The Blue Ribbon Of Waukesha (0.7 miles)
• McDonald's (1.5 miles)
• Culver's (1.6 miles)
• McDonald's (1.6 miles)
• Tally's Tap & Eatery (1.7 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.6 miles)
• Meijer Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)
• Walmart Pharmacy (2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)

Cafes

• Mama D's Coffee (0.4 miles)
• Starbucks (1.2 miles)
• Panera Bread (2 miles)
• Starbucks (6.8 miles)
• Panera Bread (7.1 miles)
• Black Canyon Coffee (7.4 miles)
• Panera Bread (7.6 miles)

Hospitals

• Waukesha Memorial Hospital (0.7 miles)
• Ascension Wisconsin Hospital - Waukesha Campus (6.9 miles)

Physicians

• Moreland Ear Nose & Throat (1.1 miles)
• Prohealth Care Medical Associates (2.3 miles)
• ProHealth Care Building (3.1 miles)
• West Suburban Center For Arthritis (3.6 miles)
• Wheaton Franciscan Medical GRP (5 miles)
• Orthopaedic Associates Wisconsin (5.1 miles)
• Wheaton Franciscan Medical Group (5.1 miles)

Parks

• Waukesha Parks Rec & Forestry (1.4 miles)
• Glacier Cone Park (2.5 miles)
• Rivers Crossing Park (4.4 miles)
• Wagner Park (4.7 miles)
• Fox Brook Park (5.3 miles)
• The Big Backyard (5.9 miles)
• Lake Park Park (6.3 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (3.7 miles)
• Ridge Cinema New Berlin, Wi (7.5 miles)
• Hillside Cinema Delafield, Wi (7.6 miles)