Brookdale Sussex

Pros

• Brookdale Sussex is described as a warm and caring facility with a strong focus on quality patient care.
• The staff is noted for being friendly, helpful, and dedicated to providing excellent resident care.
• Residents and their families appreciate the clean environment and the variety of activities available for seniors.
• Many reviewers commend the dining area, indicating that meals are good and well-prepared.
• The community atmosphere at Brookdale Sussex is characterized as welcoming and home-like, making it an appealing choice for potential residents.
• Volunteer experiences at Brookdale Sussex highlight enjoyable activities that foster a sense of community among residents.
• Feedback from employees reflects a positive work environment with respect and compassion towards both staff and residents.

Cons

• The billing structure at Brookdale Sussex is not supportive for individuals with long-term care insurance, leading to higher out-of-pocket costs.
• Housekeeping services are inconsistent, with reports of unclean environments and inadequate attention to residents' hygiene needs.
• Residents were not properly supervised while taking medications, resulting in pills being found scattered on the floor.
• There were issues with staff responsiveness, requiring family members to plead for basic care such as changing clothes and bathing.
• Some staff members displayed a lack of respect and patience towards residents, creating a hostile environment rather than one that was caring and supportive.
• Despite having activities available, there was little resident participation observed during visits.
• There were significant concerns raised regarding the treatment and living conditions of residents during their stay.

Review

Brookdale Sussex has elicited a range of responses from families and individuals who have toured or experienced the facility, revealing both positive attributes and areas of concern. Many reviewers noted that Brookdale Sussex appears to be a comfortable, welcoming community with friendly staff members. The atmosphere is often described as home-like, creating a sense of warmth among residents. One reviewer highlighted the professionalism and kindness of the caregivers while praising the attention given to individual needs. Another mentioned the presence of various activities, including Bingo, holiday celebrations, and guest musicians that foster interaction among residents.

The dining experience at Brookdale Sussex has garnered praise from several visitors, who describe it as pleasant with good meal options available for residents. The dining area itself is clean and well-organized, contributing to a positive overall environment for sharing meals. However, there were also critiques regarding food quality in some reviews where families expressed dissatisfaction with meal options provided to their loved ones. This inconsistency highlights one of the challenges faced by assisted living facilities in maintaining high standards across all aspects of care.

Despite numerous positive experiences shared by families during their tours or visits, some stark criticisms emerged concerning resident care and upkeep within the community. A review detailed troubling instances involving inadequate oversight when administering medications; pills were reportedly found scattered on floors after cleaning out a resident's room—a significant concern regarding safety and wellbeing. Additionally, accusations surfaced about neglect in maintaining adequate hygiene for residents: instances of clothing soiled with feces were cited along with irregular housekeeping schedules that left common areas unclean.

Another aspect covered in reviews was related to billing structures associated with long-term care assistance. One potential resident expressed concerns about how costs related to room accommodations versus nursing care would impact her financially since her insurance only covered specific types of services. This issue illustrates an important consideration for many families and potential residents weighing their options in assisted living situations—affordability is paramount and varies significantly between facilities.

Reactions varied regarding various sizes of rooms available at Brookdale Sussex; while some appreciated the smaller community feel—which typically allows for more personalized attention—others sought room layouts that provided greater independence akin to apartment-style living rather than traditional rooms with shared facilities like communal showers. This desire for autonomy reflects a common theme among seniors currently evaluating assisted living options: they wish not only for safety but also opportunities for self-sufficiency whenever possible.

Lastly, while many reviewers lauded management decisions—their approachability resulted in positive communication channels created between administrators and family members—there remains ongoing uncertainty stemming from reports about understaffing leading to inconsistent care experiences across different shifts or times during day-to-day operations. Although employees praised their work environment by expressing commitment toward providing exceptional service alongside supportive leadership styles from directors like Robin—and even testimonials indicated delighted interactions transcending mere obligations—concerns over staffing levels raise questions about sustainability as demand fluctuates.

In conclusion, Brookdale Sussex embodies both commendable qualities favored by prospective residents—such as its inviting ambiance and friendly management—as well as noteworthy shortcomings regarding staffing levels leading towards inconsistently delivered care experiences amongst its population—all valuable insights worth considering carefully before making any final decisions on suitable assisted living arrangements moving forward.

Located in Sussex, Wisconsin, this area offers a variety of amenities and services that cater to seniors. With several physicians' offices and pharmacies conveniently located within a few miles, access to healthcare is easily accessible. The presence of multiple restaurants provides dining options for every taste, while nearby parks offer opportunities for outdoor recreation and relaxation. In addition, the availability of cafes allows for socializing and enjoying a warm cup of coffee. For entertainment, there are theaters within driving distance for those who enjoy movies. Close proximity to hospitals ensures that medical care is readily available when needed. Places of worship also provide spiritual fulfillment for those seeking religious services. Overall, this area in Sussex offers a mix of conveniences and recreational opportunities that could make it an appealing choice for senior living.

Physicians

• Froedtert Sussex Health Center (0.8 miles)
• Sussex Chiropractic Office (0.9 miles)
• Wheaton Franciscan Medical GRP (3.5 miles)
• Town Hall Health Center (5.1 miles)
• ProHealth Care Building (5.4 miles)
• Drs. Roy and Associates (5.7 miles)
• Wheaton Franciscan Medical Group (6.2 miles)

Pharmacies

• Pick 'n Save Pharmacy (0.9 miles)
• Walgreens (1.1 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.4 miles)
• Express Scripts (5.2 miles)
• Walgreens (5.7 miles)
• Walgreens (6.1 miles)

Restaurants

• McDonald's (1 miles)
• Chick-Fil-A (3.4 miles)
• McDonald's (3.7 miles)
• Artisan 179 (3.9 miles)
• The Station Pub & Grill (4.3 miles)
• Doc's Dry Dock (4.5 miles)
• Joe Mama's Bar & Grill (4.7 miles)

Parks

• Lake Park Park (2.3 miles)
• Menomonee Park (2.8 miles)
• Wagner Park (3.9 miles)
• Fox Brook Park (4.9 miles)
• Imperial Estate Park (4.9 miles)
• Waukesha Parks Rec & Forestry (7.2 miles)
• Richfield Nature Park (8.2 miles)

Cafes

• Starbucks (4.8 miles)
• Starbucks (6.5 miles)
• Starbucks (7.5 miles)
• Mama D's Coffee (8.3 miles)

Theaters

• Menomonee Falls Cinema Menomonee Falls, Wi (5.9 miles)
• Silverspot Cinema - The Corners of Brookfield (7.4 miles)

Hospitals

• Waukesha Memorial Hospital (7.8 miles)
• Waukesha Memorial Hospital (8.4 miles)

Places of Worship

• First Congregational Church (8.5 miles)