Crest View

Pros

• The physical therapists at Crest View were wonderful and provided a bright spot in the residents' day.
• The facility offers a relaxed atmosphere that is quiet and tranquil, making it an inviting environment for recovery.
• Visitors noted that the interior of Crest View features comforting amenities like a coffee area, antique shop, and library, enhancing the overall experience.
• Residents reported feeling happy with their care at Crest View, indicating a level of satisfaction within the community.
• The quality of care provided by the staff, including adherence to dietary and exercise restrictions, was highly appreciated by families of residents.
• The therapists at Crest View were described as extremely professional and caring, encouraging family involvement in rehabilitation exercises.

Cons

• The grandmother endured a traumatic experience at Crest View, leading to nightmares and feelings of outrage over her treatment.
• Many staff members were described as awful, contributing to a negative atmosphere despite the facility's nice appearance.
• There is a belief that Crest View did not provide the dignified and respectful care promised on their website, resulting in neglectful treatment.
• The grandmother felt too afraid to speak up about her mistreatment during her stay, highlighting an environment of fear among residents.
• There is criticism regarding the lack of empathy and compassion among some staff members, suggesting a need for better training in these areas.
• Despite some positive experiences with physical therapists, the overall dissatisfaction with staff behavior overshadowed these highlights.

Review

The Crest View facility in New Lisbon, Wisconsin, has emerged as a focal point of sharp contrasting experiences related to the care provided to its residents. On the one hand, some families express deep frustration and concern regarding the treatment their loved ones endured, while others describe an environment of strong support and effective rehabilitation services. This dichotomy raises questions about the consistency in care quality across different patient experiences at Crest View.

A recent review from a concerned family member highlighted severe dissatisfaction regarding their grandmother’s stay at Crest View. According to this account, the elderly woman experienced nightmares following her time there, suggesting a deeply distressing experience that left her feeling hurt and mistreated. The family member expressed outrage over the conditions described by their grandmother and indicated intent to pursue answers directly with Crest View management and possibly even state authorities for an investigation into the alleged neglect. Such actions underline significant concerns about elder care standards within this facility, especially given that it is often entrusted with vulnerable populations who rely on compassionate and competent care.

Despite such negative experiences, another review presents a starkly different perspective on Crest View’s services. A family member who had a relative undergoing rehabilitation after suffering a stroke expressed great satisfaction with both the atmosphere and quality of care provided at this nursing home. They noted that the setting was tranquil and inviting—free from major road noise—with amenities designed to create a welcoming environment for visitors and residents alike. This reviewer emphasized features such as a coffee area, antique shop, library room, and computer station which contributed positively to their overall impression of Crest View.

In terms of medical care specifically focused on rehabilitation needs, this positive reviewer shared glowing remarks about the physical therapists and other therapy staff members who attended to their family member. They felt these professionals were not only highly skilled but also genuinely caring individuals who encouraged participation by family members during rehabilitation exercises. This level of involvement is crucial because it fosters familial relationships while aiding recovery efforts for patients making strides post-stroke or similar medical incidents.

The disparity between these two reviews indicates there may be inconsistency in healthcare delivery or staffing at Crest View that requires addressing. While one individual reported exceptional service characterized by adherence to dietary policies and exercise restrictions—which are critical elements in successful recovery—another recounted instances where dignity may have been compromised through neglectful treatment practices. These opposing views suggest that while some residents receive compassionate care tailored to their needs, others may face challenges that undermine their well-being during potentially vulnerable periods in their lives.

Ultimately, what stands out from both accounts is an urgent need for consistent training among staff about empathy and compassion towards all residents—a sentiment echoed by those urging for comprehensive evaluations into how patient rights are upheld within facilities like Crest View. It is evident that numerous elderly individuals deserve better than mere institutional compliance; they deserve genuine compassion during critical stages of their lives where every interaction can significantly impact both mental and physical health outcomes.

Moving forward, active dialogue between families impacted by these contrasting experiences will hopefully lead to concrete resolutions aimed at fostering improved standards of care across facilities like Crest View—ultimately ensuring all residents receive respectful treatment in accordance with stated rights as noted in facility guidelines. Putting effective systems into place could secure not just physical safety but also restore confidence among families considering placement for loved ones seeking comfort and dignity in assisted living environments.

New Lisbon, Wisconsin, offers a quaint and cozy community for seniors looking for a peaceful and serene place to call home. With a variety of places of worship nearby, including First Baptist Church and St Luke Lutheran Church, residents can practice their faith in a supportive environment. Access to healthcare is convenient with hospitals like Hess Memorial Hospital and Mile Bluff Clinic just a short distance away. There are also several restaurants, cafes, pharmacies, and physicians in the area for all your daily needs. For relaxation and outdoor leisure, numerous parks such as Lions Park and Buckhorn State Park provide beautiful natural spaces to enjoy. Additionally, entertainment options like the Elroy Theater offer opportunities for cultural enrichment. Transportation services are easily accessible through U-Haul Neighborhood Dealers for any travel needs. Overall, New Lisbon offers a peaceful and welcoming community for seniors seeking a comfortable and fulfilling retirement lifestyle.

Places of Worship

• First Baptist Church (0.1 miles)
• St Luke Lutheran Church (0.1 miles)
• St Paul's Catholic Rectory (0.3 miles)
• Saint James, Saint Paul & Saint Michael Parishes (0.3 miles)
• United Methodist Church (0.4 miles)
• Trinity Lutheran Church (4.7 miles)
• Lone Rock Baptist Church (4.9 miles)

Hospitals

• Hess Memorial Hospital (0.2 miles)
• Mile Bluff Clinic (8.1 miles)
• Hess Memorial Hospital (8.2 miles)
• Necedah Family Medical Center (10.5 miles)

Restaurants

• Tuesday's Bar & Grill (0.4 miles)
• Opera House Bar & Grill (0.4 miles)
• Sports Page (0.5 miles)
• Real Taste Garden (1.6 miles)
• McDonald's (1.6 miles)
• Fresh & Frozen Seafood (5.2 miles)
• Quiznos (5.5 miles)

Cafes

• Collin's Coffees (5.2 miles)
• Beyond The Daily Grind Cafe (7.4 miles)
• Little Crane Cafe (10.8 miles)
• Main Street Cafe (11.4 miles)

Transportation

• U-Haul Neighborhood Dealer (5.5 miles)
• U-Haul Neighborhood Dealer (8 miles)
• Little Bucks Taxidermy (8.9 miles)
• U-Haul Neighborhood Dealer (11.5 miles)

Physicians

• Professional Hearing Care (7.3 miles)
• Uw Health (8.1 miles)
• Elroy Family Medical Center (9.8 miles)

Pharmacies

• Phillips Pharmacies (7.3 miles)
• Walgreens (7.5 miles)
• Phillips Pharmacies (8.1 miles)
• Phillips Prescription Service (9.8 miles)
• Fox Pharmacy (10.7 miles)

Parks

• Juneau County Forestry & Parks (7.7 miles)
• Lions Park (7.8 miles)
• Veteran's Memorial Park (8 miles)
• Kiwanis Park (8.3 miles)
• Buckhorn State Park (9.7 miles)
• Juneau County Park (10 miles)
• Petenwell Rock (13.9 miles)

Theaters

• Elroy Theater (10.7 miles)