Crest View in New Lisbon, WI

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Crest View in New Lisbon, WI

612 View St, New Lisbon, WI 53950

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living Independent Living

Overall Review of Crest View

Pros

  • pro The physical therapists were wonderful.
  • pro They were the only bright spot in her day.
  • pro The atmosphere of the facility is very relaxed.
  • pro The location is quiet and tranquil.
  • pro The physical therapists, occupational therapists, and speech therapists were extremely professional, showed how much they cared, and encouraged family members to participate in rehabilitation exercises.
  • pro The residents were happy with Crestview as well.

Cons

  • pro She still has nightmares from her short stay at Crest View in New Lisbon.
  • pro She was outraged by what she endured and plans to contact Crest View and possibly the State of Wisconsin for an investigation.
  • pro She warned others about Crest View for a loved one.
  • pro She was appalled by how she and other elders were treated, though she was too afraid to speak up at the time.
  • pro She believed Crest View was paid well to provide care, but they were neglectful instead.
  • pro She suggested they should provide each patient with the rights they promote and train staff in empathy and compassion.
  • pro She noted that some staff members lack empathy and compassion.

Review

Crest View in New Lisbon is best suited for families pursuing short-term rehabilitation or post-acute recovery where the focus is on professional therapy in a quiet, home-like setting. The facility demonstrates real strengths in structured, guideline-driven rehab, supported by a calm environment that suits residents who benefit from focused therapy and a low-stimulation backdrop. For those who prize access to skilled physical, occupational, and speech therapy and who can supervise daily care with a vigilant eye, Crest View can deliver meaningful recovery. Yet this comes with a clear caveat: day-to-day caregiving quality appears variable, and not every staff interaction may meet expectations for dignity and attentiveness. When operational consistency is uncertain, the rehab advantage must be weighed against potential gaps in daily care.

The strongest, consistently credible pro is the rehabilitation program. In multiple accounts, therapists are described as professional, engaged, and capable of tailoring plans to individual restrictions and needs. The care team appears to coordinate effectively across disciplines, with therapists encouraging family participation in exercises and progress tracking. This alignment between therapy goals and actual practice translates into tangible gains during rehab stays, including outcomes that caregivers and residents alike can observe and value. The positive emphasis on rehab efficacy is reinforced by visitors who noted adherence to diet and exercise restrictions, suggesting a disciplined, outcome-focused approach rather than a purely custodial model. Such capability makes Crest View an attractive option for families prioritizing recovery metrics.

Atmosphere and surroundings compound the rehab value. The facility's setting is described as quiet and less exposed to traffic, offering a tranquil backdrop that can reduce stress and support concentration during therapy. Socially, the campus presents small, approachable amenities - a coffee area, a modest library, and a gentle, market-like environment - that foster safe social interaction without overwhelming residents. The positive narrative also includes favorable feedback from residents who transitioned into assisted living or rehabilitation services and who appreciated the opportunity to connect with peers in a low-key, relaxed setting. For families seeking a reassuring, calm containment around recovery efforts, these contextual strengths matter and can complement the clinical gains of therapy.

However, the most defining caution centers on concerns about daily care quality. One family's account paints a troubling contrast: alleged neglectful treatment of an elderly relative, with emphasis on a lack of empathy and dignity from staff outside the therapy arena. Those concerns are not isolated to a single moment but speak to a broader risk that routine caregiving may fall short of the standards promised or expected. The seriousness of such allegations - up to the point of contacting authorities - cannot be dismissed, because consistent, respectful daily care underpins successful long-term outcomes as much as rehabilitation prowess does. In short, the bright spot of therapy may be undercut if ordinary caregiving remains inconsistent or impersonal.

Given these mixed signals, alternatives should be considered by families who require unwavering daily care alongside rehabilitation. Crest View may still be the right choice for a clearly defined rehab trajectory, a short-term stay, and a preference for a serene environment, provided there is robust oversight and proactive communication with staff. For residents needing dependable, highly attentive day-to-day caregiving, or for families wary of variability in staff responsiveness, exploring other local facilities with stronger, more uniform care culture is prudent. State inspection histories and recent survey results should be reviewed to gauge ongoing compliance and staffing stability before making a final commitment.

Practical steps follow for a disciplined decision process. Schedule in-depth tours focused not only on therapy spaces but on real-time staff-resident interactions across shifts. Request the current care schedule and ask direct questions about nurse-to-resident ratios, response times, and how care plans are updated and communicated to families. Speak with multiple caregivers, alongside several residents and their families, to gauge consistency and empathy in daily routines. Review state and CMS records for citations or patterns of concern, and verify the availability of a clear escalation path if concerns arise. Finally, set explicit expectations about rehabilitation timelines versus ongoing daily care, and ensure a transparent plan for transition if longer-term custodial needs emerge. Crest View offers a legitimate rehabilitation pathway, but success hinges on aligning therapy strength with dependable, dignified daily care.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Crest View in New Lisbon, WI is an independent living community that offers a comfortable and supportive environment for seniors. Located in a peaceful neighborhood, this community provides residents with the freedom to live independently while also having access to necessary assistance and care services.

One of the key features of Crest View is its devotion to providing excellent care for individuals with diabetes. The knowledgeable staff are experienced in diabetic care, ensuring that residents receive the appropriate support and attention to manage their condition effectively.

Residents at Crest View can enjoy a range of amenities designed to enhance their quality of life. The community offers indoor common areas where residents can socialize and engage in various activities. Additionally, there are devotional services available off-site for those who wish to practice their faith.

For those who love dining out or exploring new culinary experiences, Crest View is ideally located near five restaurants. This allows residents the opportunity to enjoy delicious meals without having to travel far from home. Furthermore, there are seven places of worship nearby, providing convenience and accessibility for practicing one's religion.

Residents' health needs are also catered for at Crest View, as there is a hospital conveniently located in close proximity. This ensures that medical attention and emergencies can be addressed promptly when necessary.

Overall, Crest View in New Lisbon, WI offers a warm and compassionate assisted living community that fosters independence while providing excellent care services for seniors. With its array of amenities and convenient location near restaurants, places of worship, and hospitals, this community strives to create an enriching lifestyle for its residents.

Nearby Places of Interest

New Lisbon, Wisconsin, offers a quaint and cozy community for seniors looking for a peaceful and serene place to call home. With a variety of places of worship nearby, including First Baptist Church and St Luke Lutheran Church, residents can practice their faith in a supportive environment. Access to healthcare is convenient with hospitals like Hess Memorial Hospital and Mile Bluff Clinic just a short distance away. There are also several restaurants, cafes, pharmacies, and physicians in the area for all your daily needs. For relaxation and outdoor leisure, numerous parks such as Lions Park and Buckhorn State Park provide beautiful natural spaces to enjoy. Additionally, entertainment options like the Elroy Theater offer opportunities for cultural enrichment. Transportation services are easily accessible through U-Haul Neighborhood Dealers for any travel needs. Overall, New Lisbon offers a peaceful and welcoming community for seniors seeking a comfortable and fulfilling retirement lifestyle.

Places of Worship

  • First Baptist Church (0.1 miles)
  • St Luke Lutheran Church (0.1 miles)
  • St Paul's Catholic Rectory (0.3 miles)
  • Saint James, Saint Paul & Saint Michael Parishes (0.3 miles)
  • United Methodist Church (0.4 miles)
  • Trinity Lutheran Church (4.7 miles)
  • Lone Rock Baptist Church (4.9 miles)

Hospitals

  • Hess Memorial Hospital (0.2 miles)
  • Mile Bluff Clinic (8.1 miles)
  • Hess Memorial Hospital (8.2 miles)
  • Necedah Family Medical Center (10.5 miles)

Restaurants

  • Tuesday's Bar & Grill (0.4 miles)
  • Opera House Bar & Grill (0.4 miles)
  • Sports Page (0.5 miles)
  • Real Taste Garden (1.6 miles)
  • McDonald's (1.6 miles)
  • Fresh & Frozen Seafood (5.2 miles)
  • Quiznos (5.5 miles)

Cafes

  • Collin's Coffees (5.2 miles)
  • Beyond The Daily Grind Cafe (7.4 miles)
  • Little Crane Cafe (10.8 miles)
  • Main Street Cafe (11.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (5.5 miles)
  • U-Haul Neighborhood Dealer (8 miles)
  • Little Bucks Taxidermy (8.9 miles)
  • U-Haul Neighborhood Dealer (11.5 miles)

Physicians

  • Professional Hearing Care (7.3 miles)
  • Uw Health (8.1 miles)
  • Elroy Family Medical Center (9.8 miles)

Pharmacies

  • Phillips Pharmacies (7.3 miles)
  • Walgreens (7.5 miles)
  • Phillips Pharmacies (8.1 miles)
  • Phillips Prescription Service (9.8 miles)
  • Fox Pharmacy (10.7 miles)

Parks

  • Juneau County Forestry & Parks (7.7 miles)
  • Lions Park (7.8 miles)
  • Veteran's Memorial Park (8 miles)
  • Kiwanis Park (8.3 miles)
  • Buckhorn State Park (9.7 miles)
  • Juneau County Park (10 miles)
  • Petenwell Rock (13.9 miles)

Theaters

  • Elroy Theater (10.7 miles)

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