The Landmark

1441 South 68th Street, West Allis, WI 53214

For more information about senior living options: (844) 490-3973

4.5 from 60 reviews
5 stars
42
4 stars
10
3 stars
4
2 stars
1
1 stars
3

Assisted Living

Overall Review of The Landmark

Pros

  • pro They describe the bank as the best place ever for banking needs.
  • pro They say the apartment is exactly what they were looking for and it's quiet.
  • pro Cassie and Gordon are very friendly and helpful.
  • pro They call the bank a great place with wonderful customer service.
  • pro They note the community offers lots of activities, nicely kept grounds, and indoor community rooms.
  • pro They moved into The Landmark a year ago and couldn't be happier; the manager Kassie genuinely cares about residents.
  • pro Every person they encountered was friendly and courteous; the grounds were well maintained and the interior looked welcoming.
  • pro They have lived there almost five years and love management and all the residents; it's a very friendly community.

Cons

  • pro The rental office never responds to phone calls.
  • pro There is a lot of noise from the tenants who live above.
  • pro The manager promised carpeting, but it seems unlikely to be done because the kitchens and dining area have wooden floors.
  • pro The upstairs tenants continue to be a nuisance despite being contacted by the manager.
  • pro The new owners (as of October 2022) do not shovel snow in a timely manner.
  • pro Maintenance is infrequent; the maintenance person comes only once a week for 127 units.
  • pro Rent for two-bedroom apartments increased by $197 per month.
  • pro Most units have not been updated in 22 years.
  • pro Apartments with a single A/C unit do not cool off the apartment.

Review

The collection of reviews paints a picture of everyday life that swings between strong community spirit and real frustrations with management and maintenance. Across the different voices, there is a recurring theme: people value the sense of belonging, safety, and personal connections that come with living in a shared space, even as they contend with practical hurdles like noise, responsiveness, and upkeep. The stories range from a tense complaint about noise and unreturned calls to glowing portraits of friendly staff, a thriving activity calendar, and a stable sense of neighborhood life.

One reviewer narrates a persistent problem with the rental office: they say the office "never returns phone calls" for almost two months, despite repeated attempts to reach the manager. The frustration extends beyond mere inconvenience to a feeling that the property's responsiveness is failing the residents. This person emphasizes a need for peace and quiet and even hints at involving outside authorities if necessary, underscoring how seriously they take the right to a tranquil living environment. The sense conveyed is that effective property management should be the baseline for a decent living experience, and the lack of timely communication becomes a central grievance.

Yet there are many voices that counterbalance those concerns with positive, image-rich descriptions of life in similar communities. Several reviews highlight a quiet apartment that aligns with the residents' expectations and note friendly, helpful staff such as Cassie, Gordon, and Kassie. One resident says the apartment is exactly what they were looking for and emphasizes its quietness, while also noting a wish for central air conditioning and more accessible parking. The same post also calls out the approachable and supportive nature of staff, painting a picture of a well-intentioned team that can make a positive difference in daily living.

The warmth continues in later entries focused on The Landmark, a senior living community. A reviewer who moved in a year ago describes being happier than ever, praising the manager, Kassie, as "the most wonderful manager" who genuinely cares about residents. That sentiment is echoed by others who talk about the community as a place where neighbors look out for each other and staff are consistently helpful. The sense of belonging is reinforced by mentions of abundant activities and well-maintained spaces, with phrases like "lots of activities like Bingo, cards, movie nights, seminars, shopping trips," and "nicely kept grounds and indoor community rooms." These elements collectively create an atmosphere of vitality and social engagement that many residents appreciate deeply.

Support for the community's social fabric also comes through in notes about the people who populate it. An entry describes helping a friend move in and encountering friendly, courteous interactions across residents and staff, with well-kept grounds and a welcoming interior. The overall tone suggests a place where social life thrives and new arrivals quickly feel included. The repeating motifs - friendly staff, neighborly behavior, and well-maintained common areas - form a consistent thread that contrasts with the more critical notes about maintenance and snow removal found elsewhere in the feedback.

Nevertheless, the reviews don't shy away from acknowledging rough patches that have emerged with changes in ownership. One post, dated October 2022, lays out concrete criticisms: new owners who allegedly do not shovel snow promptly, a maintenance schedule that feels insufficient for a large complex (one maintenance person for 127 units, visiting only weekly), and substantial rent increases (two-bedroom units up about $197 per month). It also alleges that most units have not been updated in roughly 22 years, and that single air-conditioning units fail to adequately cool many apartments. Taken together, these points paint a picture of a property undergoing growing pains that affect comfort and cost of living.

In contrast to these challenges, other reviewers offer a consistently positive lens on the same spaces. Some describe the community as secure and clean just for a visit, while others celebrate the long-term experience: "I have lived here almost 5 years now. Love management and all the residents. Very friendly community," or "Feels like a village," and "Clean and homey." The sentiment is that, even when issues arise, the environment remains welcoming, with neighbors who connect and staff who remain accessible and supportive. Several remarks celebrate simple joys - the sense of place, the opportunity to make new friends, and the feeling of belonging that makes a place feel like home.

The experiences extended to the local banking options as well, where reviewers separate the geographies of housing and finance. One reviewer proclaims, "Best place ever for banking needs, even though it's a credit union," while another simply notes a "great bank and wonderful customer service." These remarks underline a parallel appreciation for service excellence in the community's supporting services, suggesting that the positive experiences aren't limited to living spaces alone but also extend to everyday financial needs. Together, these notes contribute to a broader sense that the community network - housing, friendliness, and banking - can offer warmth and reliability when it functions well.

Taken as a whole, the set of reviews reveals a landscape of strong community ties, attentive staff, and meaningful social activity that many residents value deeply. But it also presents a candid ledger of practical concerns: delays in communication, questions about snow removal and maintenance capacity, and costs that many feel have outpaced updates to the living spaces. The recurring theme is a place with real heart, where residents enjoy companionship and safety, yet where operational challenges - especially around management responsiveness and maintenance - can undermine otherwise positive experiences. The overall impression is a community that many members are proud to be part of, even as they continue to press for improvements that would make it even stronger and more comfortable for everyone who calls it home.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (7 miles away) General Mitchell International (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Landmark in West Allis, WI is a well-equipped assisted living community that offers a variety of amenities to make residents feel comfortable and at home. Each resident's living space is fully furnished and includes cable or satellite TV, a dining room, and a kitchenette for added convenience. Wi-Fi/high-speed internet ensures that residents can stay connected with loved ones and access online entertainment.

Care services provided at The Landmark include 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. The community works closely with healthcare providers to coordinate care and medication management. Additionally, there is a mental wellness program in place to support residents' emotional well-being.

Dining at The Landmark is tailored to meet individual dietary needs and restrictions. Special dietary restrictions are accommodated to ensure that each resident receives proper nutrition while enjoying delicious meals prepared by the staff.

Residents have the opportunity to engage in various activities within the community. There are scheduled daily activities as well as resident-run activities that cater to different interests and preferences.

The location of The Landmark in West Allis offers easy access to nearby amenities. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals, places of worship, and transportation options in close proximity to the community.

At The Landmark in West Allis, residents can enjoy a comfortable living environment with access to essential care services and engaging activities while benefiting from the convenient nearby amenities.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)

Restaurants

  • Taco Bell (0.6 miles)
  • Paulie's Pub & Eatery (0.7 miles)
  • Bull Shooter Saloon (0.8 miles)
  • McDonald's (0.8 miles)
  • Liquid Johnny's (0.8 miles)
  • O'Connor's Perfect Pint (0.9 miles)
  • Leff's Lucky Town (2.3 miles)

Parks

  • West Allis West Milwaukee Recr (1.1 miles)
  • Hoyt Park (3 miles)
  • Wil-O-Way Underwood Park (3.4 miles)
  • Greenfield Park (3.5 miles)
  • Paliafito Park (4.3 miles)
  • Elm Grove Village Park (4.8 miles)
  • Red Arrow Park (4.9 miles)

Cafes

  • Starbucks (1.6 miles)
  • Starbucks (2.4 miles)
  • Starbucks (2.5 miles)
  • Starbucks (4 miles)
  • Colectivo Coffee (4.9 miles)
  • Starbucks (4.9 miles)

Places of Worship

  • Honey Creek Church (1.6 miles)

Physicians

  • Froedtert Clinical Cancer Center (2.1 miles)
  • Maplewood Center (2.1 miles)
  • Froedtert Hospital (2.2 miles)
  • Lincoln Avenue Clinic (2.8 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (3 miles)
  • Aurora Health Center (3.1 miles)
  • Sports Medicine & Orthopedic Center (4.6 miles)

Hospitals

  • Froedtert Pavilion (2.1 miles)
  • Aurora Psychiatric Hospital (2.2 miles)
  • Rogers Memorial Hospital (2.8 miles)
  • Surgicenter - Children's Wisconsin (2.9 miles)
  • Aurora St Luke's Medical Center (3 miles)
  • Aurora Sinai Medical Center (4.1 miles)
  • Wheaton Franciscan - St. Joseph Campus (4.2 miles)

Transportation

  • Milwaukee Intermodal Station (4.3 miles)

Frequently Asked Questions

Where is The Landmark?

Nearby Communities

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