1441 South 68th Street, West Allis, WI 53214
For more information about senior living options: (844) 490-3973
The collection of reviews paints a picture of everyday life that swings between strong community spirit and real frustrations with management and maintenance. Across the different voices, there is a recurring theme: people value the sense of belonging, safety, and personal connections that come with living in a shared space, even as they contend with practical hurdles like noise, responsiveness, and upkeep. The stories range from a tense complaint about noise and unreturned calls to glowing portraits of friendly staff, a thriving activity calendar, and a stable sense of neighborhood life.
One reviewer narrates a persistent problem with the rental office: they say the office "never returns phone calls" for almost two months, despite repeated attempts to reach the manager. The frustration extends beyond mere inconvenience to a feeling that the property's responsiveness is failing the residents. This person emphasizes a need for peace and quiet and even hints at involving outside authorities if necessary, underscoring how seriously they take the right to a tranquil living environment. The sense conveyed is that effective property management should be the baseline for a decent living experience, and the lack of timely communication becomes a central grievance.
Yet there are many voices that counterbalance those concerns with positive, image-rich descriptions of life in similar communities. Several reviews highlight a quiet apartment that aligns with the residents' expectations and note friendly, helpful staff such as Cassie, Gordon, and Kassie. One resident says the apartment is exactly what they were looking for and emphasizes its quietness, while also noting a wish for central air conditioning and more accessible parking. The same post also calls out the approachable and supportive nature of staff, painting a picture of a well-intentioned team that can make a positive difference in daily living.
The warmth continues in later entries focused on The Landmark, a senior living community. A reviewer who moved in a year ago describes being happier than ever, praising the manager, Kassie, as "the most wonderful manager" who genuinely cares about residents. That sentiment is echoed by others who talk about the community as a place where neighbors look out for each other and staff are consistently helpful. The sense of belonging is reinforced by mentions of abundant activities and well-maintained spaces, with phrases like "lots of activities like Bingo, cards, movie nights, seminars, shopping trips," and "nicely kept grounds and indoor community rooms." These elements collectively create an atmosphere of vitality and social engagement that many residents appreciate deeply.
Support for the community's social fabric also comes through in notes about the people who populate it. An entry describes helping a friend move in and encountering friendly, courteous interactions across residents and staff, with well-kept grounds and a welcoming interior. The overall tone suggests a place where social life thrives and new arrivals quickly feel included. The repeating motifs - friendly staff, neighborly behavior, and well-maintained common areas - form a consistent thread that contrasts with the more critical notes about maintenance and snow removal found elsewhere in the feedback.
Nevertheless, the reviews don't shy away from acknowledging rough patches that have emerged with changes in ownership. One post, dated October 2022, lays out concrete criticisms: new owners who allegedly do not shovel snow promptly, a maintenance schedule that feels insufficient for a large complex (one maintenance person for 127 units, visiting only weekly), and substantial rent increases (two-bedroom units up about $197 per month). It also alleges that most units have not been updated in roughly 22 years, and that single air-conditioning units fail to adequately cool many apartments. Taken together, these points paint a picture of a property undergoing growing pains that affect comfort and cost of living.
In contrast to these challenges, other reviewers offer a consistently positive lens on the same spaces. Some describe the community as secure and clean just for a visit, while others celebrate the long-term experience: "I have lived here almost 5 years now. Love management and all the residents. Very friendly community," or "Feels like a village," and "Clean and homey." The sentiment is that, even when issues arise, the environment remains welcoming, with neighbors who connect and staff who remain accessible and supportive. Several remarks celebrate simple joys - the sense of place, the opportunity to make new friends, and the feeling of belonging that makes a place feel like home.
The experiences extended to the local banking options as well, where reviewers separate the geographies of housing and finance. One reviewer proclaims, "Best place ever for banking needs, even though it's a credit union," while another simply notes a "great bank and wonderful customer service." These remarks underline a parallel appreciation for service excellence in the community's supporting services, suggesting that the positive experiences aren't limited to living spaces alone but also extend to everyday financial needs. Together, these notes contribute to a broader sense that the community network - housing, friendliness, and banking - can offer warmth and reliability when it functions well.
Taken as a whole, the set of reviews reveals a landscape of strong community ties, attentive staff, and meaningful social activity that many residents value deeply. But it also presents a candid ledger of practical concerns: delays in communication, questions about snow removal and maintenance capacity, and costs that many feel have outpaced updates to the living spaces. The recurring theme is a place with real heart, where residents enjoy companionship and safety, yet where operational challenges - especially around management responsiveness and maintenance - can undermine otherwise positive experiences. The overall impression is a community that many members are proud to be part of, even as they continue to press for improvements that would make it even stronger and more comfortable for everyone who calls it home.
The Landmark in West Allis, WI is a well-equipped assisted living community that offers a variety of amenities to make residents feel comfortable and at home. Each resident's living space is fully furnished and includes cable or satellite TV, a dining room, and a kitchenette for added convenience. Wi-Fi/high-speed internet ensures that residents can stay connected with loved ones and access online entertainment.
Care services provided at The Landmark include 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. The community works closely with healthcare providers to coordinate care and medication management. Additionally, there is a mental wellness program in place to support residents' emotional well-being.
Dining at The Landmark is tailored to meet individual dietary needs and restrictions. Special dietary restrictions are accommodated to ensure that each resident receives proper nutrition while enjoying delicious meals prepared by the staff.
Residents have the opportunity to engage in various activities within the community. There are scheduled daily activities as well as resident-run activities that cater to different interests and preferences.
The location of The Landmark in West Allis offers easy access to nearby amenities. There are numerous cafes, parks, pharmacies, restaurants, physicians' offices, hospitals, places of worship, and transportation options in close proximity to the community.
At The Landmark in West Allis, residents can enjoy a comfortable living environment with access to essential care services and engaging activities while benefiting from the convenient nearby amenities.
The Landmark is located at 1441 South 68th Street, West Allis, WI 53214 in Milwaukee County, Wisconsin
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