MTJ Residential Development Home

4303 North 64 Th Street, Milwaukee, WI 53216

For more information about senior living options: (844) 490-3973

3.8 from 24 reviews
5 stars
12
4 stars
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Assisted Living Board and Care Home Memory Care

Overall Review of MTJ Residential Development Home

Pros

  • pro Meta House is life-saving and transformative for many women.
  • pro The staff are described as compassionate, dedicated, and supportive.
  • pro Kyle Caldwell and Morgan are highlighted as wonderful human beings.
  • pro Robyn runs housing like a well-oiled clock, showing reliability and efficiency.
  • pro The program uses a nationally recognized treatment model and yields positive outcomes when participants do the work.
  • pro Meta House welcomes women with children and helps rebuild lives, including housing support.
  • pro Many reviewers credit Meta House with saving their lives and giving them hope.
  • pro The team-based approach is empowering, guiding residents to take charge of their recovery.

Cons

  • pro The facility's customer service is extremely poor, with staff unreachable and hanging up on questions.
  • pro The building is very dirty and staffed by poorly trained workers with little medical knowledge.
  • pro Staff control women's eating and behavior with a token system, including punishment tokens.
  • pro There are no door locks, and residents report their rooms were robbed with staff able to enter at will.
  • pro A male driver allegedly touched a resident, raising safety concerns about male staff driving female clients.
  • pro The center expelled a resident for being "dirty," mishandled packages, and kept over $500 in merchandise while failing to respond.

Review

Meta House emerges in these accounts as a place with intensely mixed experiences: for some, it is nothing short of life-saving, a foundation that helped them get sober, rebuild families, and regain the sense that recovery is possible. For others, it is a source of serious frustration, fear, and distrust - caught between moments of care and episodes that left them feel?ing unsafe or unheard. Taken together, the threads across these reviews reveal a complex institution that some people cling to as essential, while others view as deeply problematic in its operations, safety, and staff dynamics.

Several reviews center on the program's positive, transformative impact. One writer describes Meta House as a place that "has saved my life, and more than once," noting that she chose to return because she believed the work required by the program was essential to her recovery. The same thread runs through testimonies that highlight a respectful, non-shaming approach to treatment: staff are portrayed as supportive, encouraging clients to take responsibility for their own recovery rather than being treated as if they are the problem. People who came through residential or sober-living components describe the treatment model as nationally recognized and effective for those who engage with it. Long-term recovery stories abound, including someone who has been sober since June 2023, as well as others who regained custody of children, found jobs, earned GEDs, and rebuilt their lives with the program's help. Descriptions of specific staff members who stood out - Kyle Caldwell and Morgan for their kindness, Robyn for leading housing with discipline and care, Cindy at the front desk, and Lashawn the GED teacher - underscore a thread of genuine dedication. One reviewer even calls Meta House "the best AODA treatment center in Wisconsin," arguing that when participants commit to the process, recovery can unfold far beyond the walls of the facility.

In these same testimonials, Meta House's inclusive and family-friendly features receive praise. Several reviewers emphasize the program's accommodation of children in residential settings, alongside broader support for women, including those without children. The sense that the staff and the structure respect personal choice and autonomy - "you are in charge to make the decisions for yourself in your recovery process" - appears repeatedly as a contrast to other rehab experiences, affirming that the model allows individuals to own their path while offering structured guidance and accountability. The overall impression is that, for many, Meta House provides hope, stability, and a framework in which they can do the work necessary to recover, even when the process is challenging.

Yet beneath these affirmations lies a chorus of serious criticisms and alarming allegations. A number of reviews paint a far bleaker picture of daily life at the facility. Critics describe the environment as dirty and poorly maintained, with complaints about dietary control and token-based rewards that penalize or reward behavior in a way that feels punitive. There are strong claims about restrictive food schedules, limited access to meals, and a perception that staff exhibit favoritism or dysfunction around meal preparation and distribution. One reviewer specifically accuses the staff of mismanaging medications - "they misplaced at least one of my meds EVERY DAY" - and points to a chaotic, overcrowded setting where a single phone is shared among many residents. The sense of being constantly checked or policed by staff - "you're not allowed to eat when you're hungry - only certain times" - contributes to a perception that the facility resembles a closed, tightly controlled environment more than a healing community.

Concerns about safety and boundaries also recur. Several writers allege serious violations of trust and personal safety, including claims that a male driver engaged in inappropriate contact with a resident, a situation that raises fundamental questions about safeguarding in a setting designed to support vulnerable individuals. Other entries describe doors without reliable locks, staff who enter rooms at will, and package theft or mismanagement that leaves residents feeling exposed and unsupported. In combination, these observations fuel a broader impression of systemic risk within the residential and transition spaces, making some readers question whether basic protections are consistently implemented.

The reviews show a wide contrast in staff quality and consistency. While some people speak glowingly of specific therapists and counselors who helped them through tough periods, others describe frequent turnover and inconsistent therapeutic relationships. One person notes that a therapist who was initially disliked later became instrumental in growth, while another recounts being abandoned by a therapist who quit, leaving them to navigate a difficult period largely on their own. The problem of bullying and lack of effective action in response to it is also raised, with a reviewer recounting experiences of bullying by other residents that were not adequately addressed by staff. These accounts collectively suggest that the overall climate can shift dramatically depending on who is assigned to a case and which particular interpersonal dynamics are at play at any given time.

Finally, the collection of impressions emphasizes the structural and logistical challenges that accompany any large, multi-faceted program. People describe gaps in housing resources after leaving the program, variable support in outpatient settings, and friction around the balance between accountability and compassion. Several reviews highlight appreciated elements - a team approach, the sense of hope, opportunities for building life skills, and staff members who go above and beyond - while others point to operational weaknesses, inconsistent policy enforcement, and a perception that some processes are more about paperwork and funding than about individualized care. The contrast between life-saving potential and troubling shortcomings paints a nuanced portrait: for some, Meta House remains a beacon of possibility; for others, it raises serious questions about safety, culture, and the real quality of care they received.

Overall, the stories presented convey a community of memory and conflict - of lives changed for the better and of days shadowed by concerning experiences. The institution appears to offer meaningful pathway options for women seeking sobriety, including pathways that accommodate children and a broad range of services from residential treatment to sober-living housing and outpatient care. Yet serious concerns about safety, cleanliness, resource management, and staff behavior remind readers that change is not uniform, and that the lived reality for many residents hinges on fluctuating factors: who is assigned to their case, the specific location and program component they engage with, and the moment in their recovery journey. For anyone considering Meta House, these accounts advocate a careful, individualized assessment: meet the staff, ask hard questions about safety and towels, review the specifics of housing and meal policies, and consider how the program's work aligns with personal values and needs. In the end, Meta House stands as a place of profound potential and real peril, a reflection of the complex, hopeful, and imperfect path that recovery often takes.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (11 miles away) General Mitchell International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The MTJ Residential Development Home in Milwaukee, WI is an exceptional assisted living community that offers a variety of care services for seniors. Our dedicated staff provides personalized assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure the well-being of our residents.

Our community is specifically designed to meet the needs of individuals requiring memory care. With specialized memory care programming and a mental wellness program, we strive to provide a supportive and nurturing environment for those experiencing memory impairments or mild cognitive impairment. We also offer a dementia waiver and a hospice waiver for those who may require additional care in the future.

At MTJ Residential Development Home, we understand the importance of nutrition, which is why we offer delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to ensure every resident receives proper nourishment.

We provide various amenities to enhance the comfort and convenience of our residents. Our fully furnished rooms create a cozy and homely atmosphere. Residents can also enjoy spending time outdoors in our beautiful garden or outdoor spaces. Housekeeping services are provided to maintain cleanliness and tidiness.

For socialization and engagement, we offer scheduled daily activities that cater to different interests and preferences. Our residents can participate in these activities to stay active and connected within the community.

Located in close proximity to cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, hospitals, and transportation options, our community ensures easy access to essential services and amenities.

At MTJ Residential Development Home, we prioritize providing compassionate care while promoting independence and maintaining the dignity of each resident. Join us in our warm and welcoming environment where seniors can thrive and enjoy their golden years.

Nearby Places of Interest

Restaurants

  • Checkers (0.8 miles)
  • Shark's Fish & Chicken (1.2 miles)
  • McDonald's (3.2 miles)
  • Leff's Lucky Town (3.3 miles)
  • McDonald's (3.6 miles)
  • McDonald's (3.8 miles)
  • Culver's (3.8 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (0.9 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • Walgreens (2.9 miles)

Hospitals

  • Wheaton Franciscan - St. Joseph Campus (1.7 miles)
  • Aurora Psychiatric Hospital (3.5 miles)
  • Froedtert Pavilion (4 miles)
  • Ambulatory EEG Recordings (4.7 miles)
  • Aurora Sinai Medical Center (4.9 miles)

Places of Worship

  • Redemption Lutheran Church (1.7 miles)
  • Northwest Baptist Church (1.8 miles)
  • Honey Creek Church (4.3 miles)

Physicians

  • Aurora Advanced Healthcare (3.1 miles)
  • Froedtert Hospital (4.1 miles)
  • Froedtert Clinical Cancer Center (4.1 miles)
  • Aurora Nephrology (4.2 miles)
  • Aurora Health Center (4.6 miles)
  • Wheaton Franciscan Medical Group (4.7 miles)
  • Rheumatic Disease Center (5.3 miles)

Cafes

  • Starbucks (3.2 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.1 miles)

Parks

  • Hoyt Park (3.2 miles)
  • Wil-O-Way Underwood Park (3.8 miles)
  • Estabrook Park (4.4 miles)
  • Algonquin Park (4.6 miles)
  • Brown Deer Park (4.9 miles)
  • Kern Park (4.9 miles)
  • Red Arrow Park (5.5 miles)

Transportation

  • U-Haul Moving & Storage (3.7 miles)
  • Milwaukee Intermodal Station (5.7 miles)

Frequently Asked Questions

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Nearby Communities

Related Resources

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

    "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

    Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.