Compassionate Family Home

Pros

• Compassionate Care Personal Care Services continues to provide excellent, professional, and comprehensive home care.
• Their team goes above and beyond with kindness and reliability, making sure every need is met with true compassion.
• This company has the upmost respect for all their clients, caregivers, employees and community.
• This company goes above and beyond, to make sure that everyone is safe, healthy and comfortable and cared for in the community.
• Great agency.

Cons

• The reviewer calls the company very shady and advises avoiding it.
• The reviewer says the caregivers look and act like people you wouldn't trust entering your home.
• The reviewer states the owner, Jennifer, is very shady.
• The reviewer accuses Jennifer of purposefully falsifying important information.
• The reviewer notes she promised written verification but it was never received.
• The reviewer mentions this is one of several issues encountered with the company.
• The reviewer claims her office employees follow her lead.
• The reviewer would have given zero stars if possible.
• The reviewer would not recommend the company to family.

Review

Compassionate Care Personal Care Services (CPCS) is portrayed by a physician as a standout in home care, delivering excellent, professional, and comprehensive services. The caregiver team is described as going above and beyond with kindness and reliability, making sure every need is met with genuine compassion. This physician's endorsement emphasizes not only skill and professionalism but a deep respect for every client, caregiver, employee, and member of the community. The impression is that CPCS treats patients and families with a level of care that feels personal and attentive, almost as if the company has made compassion a core practice rather than a promise.

Another voice echoes the overarching positive sentiment, praising the company for prioritizing safety, health, comfort, and overall well-being within the community. The reviewer recounts witnessing these efforts repeatedly, suggesting that CPCS isn't just meeting basic expectations but actively ensuring that clients are safe and supported in their daily lives. The recommender goes so far as to say they would gladly recommend CPCS to family, friends, and the wider community, urging CPCS to keep up the good work. The sense conveyed is that CPCS consistently demonstrates reliability and a heartfelt commitment to those under their care.

Amid the praise, a contrasting perspective appears. One reviewer explicitly advises against recommending the company, describing the business as shady. This perspective argues that caregivers may look or act in ways that erode trust, particularly when care takes place in a person's home. The reviewer singles out the owner, Jennifer, as "shady," alleging that important information was falsified and that written verification was not provided as promised. After contacting the State, the reviewer contends that regulators confirmed the falsified information. The account goes further to claim a pattern of problematic experiences, with office staff allegedly following the leader, and ends with a strong sentiment that they would have given zero stars if possible. This depiction stands in stark contrast to the glowing testimonials and contributes to a polarized view of CPCS.

A separate positive note adds nuance to the overall picture: the agency is described as great, with professional and outgoing staff and a convenient location. The reviewer highlights a top-tier experience for anyone seeking caregivers, reinforcing the idea that CPCS can be a high-quality option when matches and circumstances align. The language suggests a well-functioning operation in at least some contexts, where staff demeanor, professionalism, and accessibility come together to deliver satisfactory care experiences. In this account, CPCS is portrayed as capable of meeting rigorous expectations in terms of service quality and staff engagement.

Taken together, the reviews sketch a broad spectrum of experiences with CPCS. On the one hand, there are multiple affirmations of compassionate, competent care, devoted staff, and a strong sense of community responsibility. These voices emphasize personalized attention, safety, and the kind of trust that families often seek when inviting caregivers into their homes. On the other hand, at least one strongly worded critique raises concerns about trust, transparency, and integrity, centering on alleged falsified information and perceived leadership dynamics. The contrast highlights that experiences may vary significantly depending on individual caregivers, staff leadership, and specific situations.

For prospective clients navigating home care options, the mix of praise and cautionary feedback suggests a careful, discerning approach. Practical steps could include requesting written confirmations for any promises or documents, seeking multiple references, and asking for detailed caregiver profiles to assess fit and reliability before enrollment. It may also be wise to verify licensing and regulatory compliance, understand the agency's procedures for handling concerns or disputes, and establish clear lines of communication from the outset. If anything feels uncertain, engaging CPCS with a trial period or phased service could provide a clearer picture of how well the team works within a given home environment.

Ultimately, CPCS appears to produce meaningful, compassionate care for many clients, reinforced by endorsements from medical professionals and several satisfied families. The positive experiences highlight professional staff, dependable service, and a genuine commitment to patient well-being. Yet the presence of a serious negative account serves as a reminder that home care is deeply personal and that trust hinges on transparency, consistency, and proven reliability. Readers evaluating CPCS should weigh the abundant positive feedback against the serious concerns raised by one reviewer, and consider conducting their own thorough due diligence to determine whether CPCS aligns with their specific needs and expectations.

This part of Milwaukee, Wisconsin offers convenient access to essential amenities such as hospitals, pharmacies, restaurants, cafes, parks, places of worship, and medical professionals. With Wheaton Franciscan - St. Joseph Campus and Aurora Psychiatric Hospital nearby, residents can easily access quality healthcare services. The variety of dining options like Leff's Lucky Town and Veggas Pub provide opportunities for socialization and enjoying local cuisine. Parks like Hoyt Park and Lakeshore State Park offer green spaces for outdoor activities and relaxation. Additionally, transportation options are readily available with the Milwaukee Intermodal Station within close proximity. Overall, this area provides a well-rounded environment for senior living with easy access to necessary services and recreational opportunities.

Hospitals

• Wheaton Franciscan - St. Joseph Campus (0.8 miles)
• Aurora Psychiatric Hospital (2.5 miles)
• Aurora Sinai Medical Center (2.5 miles)
• Froedtert Pavilion (3.2 miles)
• Aurora St Luke's Medical Center (5.3 miles)

Pharmacies

• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Leff's Lucky Town (2.1 miles)
• Checkers (2.6 miles)
• Bull Shooter Saloon (3 miles)
• Veggas Pub (3.3 miles)
• Company Brewing (3.3 miles)
• Liquid Johnny's (3.3 miles)
• Casablanca (3.3 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (3.2 miles)
• Colectivo Lakefront (4.1 miles)
• Starbucks (5.3 miles)
• Colectivo Coffee (5.3 miles)

Parks

• Hoyt Park (2.9 miles)
• Red Arrow Park (3.3 miles)
• Wil-O-Way Underwood Park (3.8 miles)
• Kern Park (3.8 miles)
• Estabrook Park (3.9 miles)
• Paliafito Park (4 miles)
• Lakeshore State Park (4.1 miles)

Places of Worship

• Honey Creek Church (3.1 miles)
• Northwest Baptist Church (3.8 miles)
• Redemption Lutheran Church (4.1 miles)

Physicians

• Froedtert Clinical Cancer Center (3.3 miles)
• Froedtert Hospital (3.3 miles)
• Aurora Advanced Healthcare (4.2 miles)
• Aurora Health Center (4.3 miles)

Transportation

• Milwaukee Intermodal Station (3.3 miles)