4361 North 90Th Street, Milwaukee, WI 53222
For more information about senior living options: (866) 208-4318
Overall Review of Compassion Care
Pros
Compassionate Care Personal Care Services provides excellent, professional, and comprehensive home care.- Their team goes above and beyond with kindness and reliability, meeting every need with true compassion.
- A physician highly recommends the company.
- The company shows utmost respect for clients, caregivers, employees, and the community, going above and beyond to keep everyone safe, healthy, comfortable, and cared for.
- CPCS is recommended to family, friends, and the community.
- The agency is great—very professional with outgoing staff and a top-notch caregiver service.
Cons
Very shady business.- Avoid this business.
- Their employees (caregivers) look and act like people you wouldn’t trust, knowing where you live, let alone in your home.
- The owner Jennifer is very shady.
- She purposefully falsified important information.
Review
Compassion Care Personal Care Services is best suited for families seeking in-home, professional personal care delivered with genuine kindness and dependable consistency. The program shines for clients who value a caregiver team that shows up with solid clinical competence, a patient bedside manner, and a willingness to go the extra mile to meet day-to-day needs. When stability, respect for the client, and a proactive care approach are priorities, this agency presents a compelling option that can support aging in place or recovery at home.
There are clear reasons some families will want to consider alternatives. A minority of reviews raise concerns about trust and transparency in the business side of the operation, including accusations of misrepresentation and questionable communication from leadership. Those who require ironclad written assurances, crystal-clear contract terms, and a governance track record that withstands scrutiny may want to compare multiple providers, request direct references, and verify credentials with licensing bodies before committing. For anyone highly sensitive to perceived integrity gaps, a broader short list of agencies could mitigate risk.
The strongest positives center on professional standards and compassionate care. Reviewers consistently describe the team as professional, reliable, and genuinely caring, with staff going beyond basic duties to ensure comfort, safety, and emotional support. The care is described as comprehensive, with a patient-centered approach that keeps clients’ needs front and center. A physician among the reviewers explicitly endorses the agency, underscoring clinical alignment and trust in the quality of care. The overall climate is one of respect for clients, caregivers, and the broader community, with a perception that the agency works hard to uphold dignity and safety in the home setting.
Yet, the main drawbacks are real enough to influence a decision for risk-averse families. The negative reviews allege deceptive practices and unsafe impressions of staff, pointing to a potential mismatch between perceived leadership integrity and actual day-to-day operations. Those concerns, if validated, could erode confidence even when caregivers perform well in individual shifts. In short, care quality appears solid, but questions about transparency and accountability at the administrative level create a valid caution flag for families who prioritize governance and verifiable trust.
In weighing the pros against the cons, the decisive factor becomes the level of comfort with organizational transparency. When care excellence and compassionate, dependable aides are the top criteria, Compassion Care delivers on those fronts and can justify choosing it as a primary option. However, for families that insist on demonstrable, verifiable governance, explicit written commitments, clear dispute resolution mechanisms, and a track record free of conflicting testimonials, this agency benefits from a structured onboarding that includes written service agreements, direct client introductions to leadership, and scheduled check-ins with a supervisor to preempt miscommunications.
Bottom line: this provider is a strong fit for households that prioritize high-quality in-home care delivered with warmth and professionalism, and that are comfortable actively engaging in due diligence to confirm transparency. It is less suitable for those who cannot tolerate even the appearance of governance gaps or who require a fully hands-off trust relationship with leadership. Prospective clients should request written references, ask for a detailed care plan with measurable goals, and insist on a trial period with clear escalation pathways. For families uncertain about governance, exploring additional Milwaukee-area options or pairing Compassion Care with a short-term, supervised trial can offer the clarity needed to choose confidently.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (12 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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