ComForCare Home Care

Pros

• The caregiver was very good and met all needs.
• The agency staff in the office were great and made it easy to get started.
• The caregivers were always on time and very cordial and friendly.
• The caregiver is just great and has been very pleased with both the individual caregiver and the agency as a whole.
• Overall, this is a pretty good agency that is friendly and helpful.

Cons

• The caregiver from the agency was using a stolen credit card for personal use.
• The company had frequent no shows without any phone call, which put the person with dementia in dangerous situations.
• The client had a problem with workers coming over and cleaning up every day.
• The client's loved one is on their third worker from the agency, indicating a problem with consistency and reliability.
• There are concerns about the agency not providing proper notification to the family regarding caregiver availability.

Review

ComForcare Home Care has received mixed reviews from customers who have utilized their services. One family had a positive experience with a caregiver who met all their needs and took their loved one on outings, which was important to the family. However, they encountered issues when the caregiver was unavailable and relief was questionable. The family was not informed of these problems, and it later came to light that the caregiver had been using a stolen credit card for personal use. This revelation highlights the need for supervision and caution when engaging in unsupervised personal care.

Another customer expressed dissatisfaction with ComForcare Home Care due to frequent no-shows without any notification. This lack of reliability caused distress for the customer's mother, who suffers from dementia. The customer warns against relying on this agency for consistent care.

In contrast, one individual had a great temporary caregiving experience with ComForcare Home Care. They found the staff in the office to be helpful and easy to work with, while the caregivers themselves were always punctual and friendly. The customer felt comfortable with them and appreciated their willingness to fulfill any requests. They express intent to use ComForcare Home Care again if needed.

However, there were also concerns raised about inconsistency in caregivers provided by ComForcare Home Care. One person mentioned that their loved one is now on their third worker from the agency, indicating a problem with consistency and stability in staffing. Specifically, there seemed to be issues with workers coming over and cleaning up as expected on a daily basis.

Despite these mixed reviews, another individual had an overall positive experience with both the individual caregiver assigned to them and the agency as a whole. They found the caregiver to be great at providing companionship and transportation but also willing to do more if given the opportunity.

In conclusion, ComForcare Home Care has garnered both praise and criticism from its customers. While some have praised specific caregivers for meeting all needs and providing excellent service, others have expressed dissatisfaction with no-shows, inconsistency in staffing, and potential issues with theft. It is important for potential clients to secure their valuables and credit cards when utilizing any home care services. Additionally, the agency's reliability and communication should be taken into consideration before engaging their services.

Parks

• Firemans Park (0.2 miles)
• Lakeview Park (1.2 miles)
• Mendota Park (2 miles)
• Harvey John & Lucille Taylor Memorial Park (2.5 miles)
• Haen Family Park (2.6 miles)
• Oak Park Heights Park (4.4 miles)
• Pilgrim Park (5.1 miles)

Restaurants

• Culver's (0.3 miles)
• Hubbard Avenue Diner (0.5 miles)
• Capital Brewery (0.6 miles)
• Amber Indian Cuisine (0.6 miles)
• Arby's (0.8 miles)
• McDonald's (1.1 miles)
• Freska Mediterranean Grill (1.1 miles)

Physicians

• John Rose MD (0.4 miles)
• Madison Vein & Laser Institute Sc (0.4 miles)
• Dean Clinic (0.4 miles)
• Meriter Deming Way (0.5 miles)
• Parfitt Facial Cosmetic Surgery Center (0.5 miles)
• Wisconsin Fertility Institute (0.8 miles)
• Matthew, Robert Dr-Group Health Cooperative of South Central Wisconsin (1.3 miles)

Hospitals

• meriter Middleton clinic (0.5 miles)
• Cell Line Genetics (3.6 miles)
• UWHC Outpatient Radiology (3.8 miles)
• William S. Middleton Memorial Veterans Hospital (4.5 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Bergmann's Pharmacy (1.2 miles)
• SSM Health Prescription Center (1.8 miles)
• Walgreens (2 miles)
• UW Health West Clinic Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (2.2 miles)
• Moka (2.6 miles)
• Starbucks (3 miles)
• Panera Bread (3.7 miles)
• The Heights (5 miles)

Transportation

• Middleton Municipal - Morey Field (1.3 miles)

Theaters

• Point Cinema Madison, Wi (3.1 miles)

Places of Worship

• Holy Wisdom Monastery (3.2 miles)