1916 Talen Street, Menomonie, WI 54751
For more information about senior living options: (866) 208-4318
Overall Review of Country Terrace Menomonie
Cons
They take residents' personal possessions, such as cell phones.- They do not allow visitors to wave at residents through a window, and they claim it is COVID restrictions.
- It is an absolutely uncaring place with uncaring employees.
Review
Country Terrace Menomonie is best suited for residents who can largely manage daily routines with minimal hands-on supervision and for families prioritizing cost-conscious options over demonstrated care quality. The available firsthand account paints a picture of a place where independence is assumed rather than supported, and where the lack of positive performance signals makes it hard to justify routine placement for anyone who expects attentive oversight. In practical terms, this community seems aimed at those who want to minimize ongoing staff intervention, rather than those needing consistent assistance, safety monitoring, or meaningful engagement.
Those who should consider alternatives are seniors requiring regular help with bathing, mobility, medication, or memory supports, along with families who expect respectful, responsive staff and transparent operations. Potential residents who prize clear communication, dependable safety measures, and protection of personal belongings will likely be better served elsewhere. Visitors, too, must weigh how important open contact is to their relative’s well-being, because the cited constraints on visitor interaction reflect a restrictive culture that is not forgiving of ordinary family involvement.
No obvious strengths are documented in the available feedback, so there is little to offset the serious concerns. If any benefits exist, such as affordable housing, convenient location, or basic apartment options, they are not articulated in the report and should not be relied upon when weighing the decision. The absence of documented positives means the facility cannot be considered a balanced choice; the negative impressions dominate the assessment and raise red flags about everyday life inside the community.
The core red flags are clear. The reviewer alleges that personal possessions belonging to residents, including items like cell phones, can be removed or kept by staff, which signals a troubling level of control over resident property. The same account describes staff as uncaring, with a culture that fails to respond empathetically to residents’ needs. Additionally, there is a claim that visitors are discouraged or blocked from wave-style interactions with residents, a barrier that undermines residents’ social connectedness and family involvement. Taken together, these factors point to a facility where dignity and autonomy appear compromised.
For families evaluating options, several questions and checks are essential: request a candid tour with current residents and staff; ask about policies on personal belongings, room access, and incident reporting; review state inspection results and any prior corrective actions; seek references from families with long-term experience; observe how staff respond during tours and to questions. Compare those findings against communities with stronger reputations for respectful care, proactive communication, and flexible visitation. If a facility cannot demonstrate transparent policies and consistent, compassionate staff behavior, the choice should lean toward alternatives.
In the end, the decision rests on the weight given to safety, autonomy, and daily experience. With a single negative account dominating the record, caution is warranted, and alternatives with documented reliability should be prioritized. The prudent path is to explore other options first, then revisit this community only after verified assurances about resident rights, belongings security, and staff responsiveness can be obtained. The aim is peace of mind for families and safety and dignity for seniors, which requires a facility that does not tolerate the treatment described in the report.
16 resident community capacity
1-bedroom apartments
Assisted Living
Board and Care Home
Memory Care
Skilled Nursing Facility
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Laundry
Move-in coordination
Outdoor space
Respite or short term stays offered
Telephone
Wi-Fi/high-speed internet available
Chippewa Valley Regional (22 miles away)
Transportation & parking
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Psychiatric care
Special dietary restrictions
Transportation arrangement (medical)
Arts and crafts
Book club
Cooking club
Games
Live musical performances
Comprehensive care options (assisted living, memory care, skilled nursing) with 24-hour supervision and on-site amenities.
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