For more information about senior living options: (866) 208-4318
4.6 from 58 reviews
5 stars
50
4 stars
3
3 stars
0
2 stars
0
1 stars
5
Overall Review of Home Instead - Green Bay, WI
caveat5 reviews mention this
Billing and scheduling issues
Several reviewers describe unexpected billing and scheduling problems that felt hard to resolve.
A number of negative reviews focus on billing surprises and scheduling that did not match what families expected. Some families report being billed for more time than was discussed, or for hours tied to contract terms they felt were not clearly explained. Others describe problems with caregiver availability and the overall coordination of visits, including cases where billing continued after cancellations or disputes.
caveat4 reviews mention this
Training and fit can vary
Some reviewers say caregiver training and suitability were inconsistent for their loved one’s needs.
Negative reviews mention caregivers arriving untrained or not qualified for the situation at hand. A few families also describe having different caregivers than what was promised, especially when care needs were complex. In these accounts, the mismatch led to repeated frustration and a push to change or refuse services.
common25 reviews mention this
Caregivers are described as kind
Many reviews highlight caregivers who are friendly, caring, and professional in the home.
Across many positive reviews, families describe caregivers as courteous, kind, and attentive to day-to-day needs. Reviewers frequently mention help with everyday tasks, relief for primary caregivers, and a sense that the staff took the time to understand the person being cared for. Several also describe smooth transitions and responsive support when schedules or needs changed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Austin Straubel International (3 miles away)
Nearby Places of Interest
This part of Green Bay, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants, cafes, pharmacies, physicians, places of worship, hospitals, and parks within close proximity, residents can easily access necessary services and enjoy leisure activities. The presence of reputable healthcare facilities such as Bellin Memorial Hospital and St Vincent Hospital ensures quality medical care for seniors. Additionally, the peaceful surroundings of Heritage Hill State Park provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood presents a desirable location for senior living with accessible resources and a welcoming community atmosphere.
Restaurants
IHOP (0.1 miles)
Old Chicago (0.1 miles)
McDonald's (0.3 miles)
Golden Corral (0.4 miles)
El Sarape (0.5 miles)
Noodles & Company (0.5 miles)
Applebee's (0.6 miles)
Pharmacies
Custom Health Pharmacy (0.3 miles)
Walgreens (0.4 miles)
CVS Pharmacy (0.4 miles)
Bellin Health Pharmacy Ashwaubenon (1.7 miles)
CVS In The Pharmacy (2.2 miles)
CVS Pharmacy (2.2 miles)
Walgreens (2.5 miles)
Theaters
Bay Park Cinema Ashwaubenon, Wi (0.4 miles)
Cafes
Panera Bread (0.4 miles)
Oak Street Cafe (2.4 miles)
Starbucks (2.4 miles)
The Exchange Coffee, Mercantile, & Eatery (2.6 miles)
Starbucks (2.7 miles)
Sky World Coffee And Custard (2.8 miles)
Physicians
Michaud Andrea - Aegis Aesthetics Baycare Clinic Plastic Surgery (0.4 miles)
Bay Oral & Maxillofacial Surgery (0.4 miles)
Prevea Sports Medicine (0.6 miles)
Green Bay Vein Center (0.7 miles)
Bellin Health Titletown Sports Medicine and Orthopedics (1.2 miles)
Home Instead - Green Bay, WI is located at 901 Anderson Drive, Green Bay, WI 54304 in Brown County, Wisconsin
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Austin Straubel International (3 miles away)
Clean, comfortable environment with a friendly staff in a convenient Green Bay location.
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