Angels Touch Assisted Living in De Pere, WI

Pros

• The staff at Angels Touch Assisted Living are wonderful, caring, and compassionate.
• The rooms are spacious and inviting, with private baths.
• The meals are varied and appealing.
• The facility is clean, well maintained, and feels like home.
• Residents participate in engaging activities, including visits from musicians and singers.
• The outdoor spaces are nice and accessible for visiting with loved ones.
• Management is actively involved and communicates well with families.
• The staff are attentive, respectful, and dedicated to residents.
• The facility provides a warm, safe, and loving environment where residents are treated with dignity.
• The value for the money is good.

Cons

• They did not have much positive to say about their parent's experience.
• They did not recommend this facility.
• They believed the high price was not justified.
• The meals were often cold and repetitive and did not always match the menu.
• The friendliness of the staff varied from one employee to another.
• The quality of care was poor; the laundry service was rated a 2.
• Items were lost and given to another resident.
• They described the facility as the most unprofessional for a caregiver/CNA.
• Caregivers were not respected as employees, with lazy staff and a lack of regard for personal life.
• They warned that a single med passer would have to care for 15-20 patients.
• Kitchen staff might leave for a cigarette and not return.
• They observed that staff were very busy, leaving tasks unfinished.
• They thought the price was expensive.

Review

Angels Touch Assisted Living in De Pere is best suited for families seeking a dementia-focused memory care environment where compassionate, hands-on oversight from ownership and staff is a daily norm. The strongest appeal lies in a homey, well-maintained setting with private baths, roomy living spaces, and outdoor areas that make visits feel comfortable rather than clinical. Across numerous accounts, residents often respond well to the personal attention of caregivers who are described as attentive, respectful, and genuinely caring, with management that stays involved and accessible. For families prioritizing structured activities and predictable routines, the facility’s emphasis on organized programming, often featuring live music or entertainers, helps anchor residents in a familiar, engaging rhythm. In short, this community rewards families looking for a warm, dementia-ready home rather than a generic assisted-living experience.

That said, certain families should consider alternatives. The consensus among reviewers who are evaluating non-dementia needs is clear: if the loved one requires broader medical oversight or a more generalized assisted-living environment, Angels Touch may not be the best fit. Several comments point to variability in staff experience and coverage, and a perception that the operation leans heavily toward memory care. For those seeking a facility with a broader mix of residents or more diverse amenities beyond dementia-focused programming, it makes sense to compare options. Additionally, the price point and ongoing cost increases are worth weighing against the value delivered, especially for families navigating fixed budgets or those wary of rising care costs.

The primary advantages, exceptional cleanliness, well-kept rooms, and the perception of a family-owned, caregiver-first culture, often offset the downsides. Reviews repeatedly highlight clean facilities, spacious private rooms, and private baths as practical anchors for daily life. Family members frequently praise the direct involvement of owners, a level of communication that keeps families informed, and staff who radiate genuine warmth toward residents. Meals have shown improvement with a new cook, and the dining environment is described as appealing and comfortable. Outdoor spaces and home-like touches further bolster the sense of a secure, nurturing residence, which is not a small victory in the memory-care space where environment and routine matter greatly.

Several notable drawbacks temper the otherwise favorable picture. Inconsistencies in staff performance, with some caregivers cited as more engaged than others, create real variability in day-to-day experiences. A few reviews describe operational strains, ranging from occasional item misplacement to concerns about workload and staff coverage during busy periods. One commenter labeled the facility as overly dementia-focused, which can be a mismatch for someone who needs more general assisted-living support. Laundry issues and frustration regarding turnover or perceived gaps in accountability also appear in the mix. Those contrasts matter because they directly influence perceived reliability and the resident’s sense of security.

Still, the pros frequently align with the core needs of memory-care residents and their families. The benefit of a tightly run, dementia-informed program, where staff are trained to manage memory-related behavior, communication challenges, and safety concerns, can dramatically reduce agitation and confusion for residents. The involvement of owners, transparent communications, and a track record of dedicated caregiving create a stability that many families value highly during a stressful transition. When meals, activities, and daily routines demonstrate responsiveness to resident interests, the overall experience can feel consistently positive, even if occasional hiccups occur on a busy shift. In this light, Angels Touch often delivers more than just basic care; it provides a grounded, compassionate home.

The practical takeaway is clear. Angels Touch Assisted Living is a strong choice for families seeking a dementia-focused setting where staff compassion, cleanliness, and attentive ownership translate into day-to-day reliability and a welcoming atmosphere. For those needing non-memory care, broader medical oversight, or a lower-cost option with more varied amenities, alternatives should be explored with the same due diligence given to the dementia-specialist choice. Prospective families should visit with a purposeful checklist: observe staff interactions across shifts, probe memory-care protocols and safety measures, review daily activity options, taste-test meals, and assess the personal space and visiting environment. If these criteria align with the loved one’s needs and financial considerations, Angels Touch stands out as a thoughtful, capable home for memory care in De Pere.

This part of De Pere, Wisconsin offers a convenient and diverse range of amenities for seniors. With multiple physicians and psychiatric services in close proximity, access to healthcare is readily available. There are also various dining options, including casual eateries like Graystone Ale House and family-friendly spots like Egg Yolk Cafe. Pharmacies such as Aurora Pediatrics and CVS provide easy access to medications and health supplies. Nearby hospitals like St Vincent Hospital offer peace of mind in case of medical emergencies. For leisure activities, residents can visit parks like Green Isle Park or attend performances at the Bay Park Cinema Ashwaubenon. Overall, this area provides a well-rounded and accessible community for senior living.

Physicians

• Riverside Psychiatric Group SC (0 miles)
• Page, Tracy Dr - Prevea Health (0.6 miles)
• Prevea Behavioral Care-Green Bay (0.6 miles)
• Aurora Behavioral Health Center (1.3 miles)
• Wajahat Khan MD (1.3 miles)
• Oral & Maxillofacial Surgery (1.8 miles)
• Women's Specialty Care (1.8 miles)

Restaurants

• Graystone Ale House (0.3 miles)
• Plae Bistro (1.7 miles)
• Burger King (1.8 miles)
• Egg Yolk Cafe (1.8 miles)
• Mister Brews Taphouse (1.8 miles)
• McDonald's (2 miles)
• McDonald's (2.3 miles)

Pharmacies

• Aurora Pediatrics (1.3 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)
• Aurora Lab (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS In The Pharmacy (3.5 miles)

Hospitals

• Bellevue Independent and Assisted Living (1.6 miles)
• St Vincent Hospital (3.9 miles)
• Abmc - Icu (4.5 miles)
• Pediatrics Intensive Care Unit At St Vincents (4.6 miles)
• Abmc - Nicu (4.6 miles)
• ABMC Resource Library (4.6 miles)

Cafes

• Starbucks (2.2 miles)
• The Exchange Coffee, Mercantile, & Eatery (3.1 miles)
• Oak Street Cafe (3.9 miles)
• Starbucks (4 miles)
• Panera Bread (4.5 miles)
• Panera Bread (4.5 miles)

Places of Worship

• Spring Lake Church (2.3 miles)
• Old St Joseph Church (2.9 miles)

Parks

• Green Isle Park (2.5 miles)
• Heritage Hill State Park (3 miles)

Theaters

• Bay Park Cinema Ashwaubenon, Wi (4.5 miles)