Serving Hands Selah in Chippewa Falls, WI
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421 Frenette Drive, Chippewa Falls, WI 54729
For more information about senior living options: (844) 490-3973
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The facility did not provide phone service for residents in their rooms, making it hard to contact them. At the end of life, residents were not turned, sheets were not changed, and mouth care was not provided for days, with only one nurse assisting with a bed bath once. Garbage and dirty linens were not removed from the rooms.Serving Hands Selah in Chippewa Falls is best suited for highly independent seniors who do not require daily nursing oversight and for families prepared to take on constant advocacy. It is not a fit for residents who need regular assistance with mobility, hygiene, medication management, or routine medical monitoring. The information available describes a setting where basic communication with residents is unreliable, and where care during critical moments - such as end-of-life care - appears deficient. In practical terms, this community is appropriate only for someone who can function with minimal staff contact while a family member or trusted caregiver coordinates care outside the facility. Prospective residents should approach with eyes wide open: independence must precede any expectation of robust on-site support.
Those evaluating assisted living should clearly understand that when daily care tasks, hygiene support, or prompt response to needs are required, this community is unlikely to deliver. With no dependable room phone access and reports of neglected linens and waste, the value of proximity or amenities is dwarfed by the risk of isolation and neglect. For any resident who relies on routine turning, mouth care, or regular sheet changes, alternatives with documented staffing patterns and consistent on-site nursing support should be pursued. If the goal is meaningful oversight and predictable care, consider facilities that publish staffing schedules, have verifiable call-response metrics, and demonstrate clean, orderly environments as a baseline expectation.
From a strengths/weakness perspective, there are effectively no compensating positives evident that can offset the most serious concerns. A lack of in-room phone service isolates residents from family and emergency contact; care during terminal stages appears to have been neglected; housekeeping failures leave rooms dirty and cluttered. Without reliable staff presence, any potential convenience features - if present - dissolve into a pattern of under-delivery. The upshot is that the downsides are not merely inconveniences but real safety and dignity risks that undermine basic expectations of assisted living. When every core service - communication, hygiene, and cleanliness - falters, there is little room for optimism about improvement without wholesale changes in leadership and operations.
To evaluate quickly, ask blunt questions during tours: What is the staff-to-resident ratio on mornings and evenings? How quickly are call bells answered? Is there a dedicated nurse or on-site medical oversight? What is the policy on turning, linen changes, and mouth care? How are rooms cleaned and linens laundered, and with what frequency? Request to see recent inspection results or licensing records, speak with a resident or family member, and review the facility's complaint log. A capable administrator should offer clear, benchmarked response times, transparent policies, and a plan for addressing deficiencies. If any doubt remains after a first visit, walk away and explore other options.
If choosing to proceed with this community, insist on concrete guardrails: a guaranteed room phone line and a functioning call system; guaranteed daily housekeeping and laundry service; documented care plans with scheduled nursing checks; a defined end-of-life care protocol and on-call hospice support; a designated family liaison; and a probation period with monthly progress reviews. Ensure written commitments about staffing coverage, escalation procedures, and a rapid remediation plan for any lapse. Without these protections, the likelihood of ongoing neglect remains unacceptably high. This is the kind of facility where proactive oversight is non-negotiable, and accepting anything less invites repeated alarms and deteriorating conditions.
Bottom line: based on the reported experiences, Serving Hands Selah does not meet the needs of most families seeking reliable, compassionate assisted living. For anyone who requires dependable daily care, consistent communication, and clean, safe living conditions, alternatives with verifiable staffing, transparent operations, and proven quality are strongly preferred. The prudent path is to prioritize facilities with documented accountability, strong care routines, and responsive management, and to treat this community as a last resort or temporary arrangement only if there is no viable alternative. Making a well-supported choice now will spare families the distress of discovering repeated gaps in essential care at a time when dignity and comfort are paramount.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serving Hands Selah in Chippewa Falls, WI is an assisted living community that specializes in memory care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living to ensure the safety and well-being of our residents.
Our community offers a range of amenities to enhance the comfort and enjoyment of our residents. They can relax in our indoor common areas or outdoor spaces, visit our beauty salon for personal grooming needs, or explore their interests in our small library. Residents can also stay connected with friends and family through Wi-Fi/high-speed internet and enjoy their favorite shows on cable or satellite TV.
Nutritious meals are provided daily in our restaurant-style dining room, catering to special dietary restrictions such as diabetes diets. Our experienced staff also assist with meal preparation and service as needed.
We believe that an active lifestyle is important for the overall well-being of our residents. That's why we offer a variety of activities including community-sponsored events, resident-run activities, and scheduled daily activities. We also facilitate devotional services off-site for those who wish to nurture their spiritual needs.
Located conveniently near parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, Serving Hands Selah offers easy access to various resources within the community.
In addition to providing comprehensive care services such as medication management and assistance with bathing, dressing, and transfers, we have specialized memory care programming tailored to meet the unique needs of individuals with mild cognitive impairment. Our mental wellness program is designed to promote cognitive function and emotional well-being among our residents.
At Serving Hands Selah, we strive to create a warm and inviting environment where residents feel comfortable and supported. Move-in coordination and housekeeping services are provided to make the transition easier for new residents. We prioritize personalized care that respects each individual's dignity and promotes their independence while ensuring their safety.
Located in the heart of Chippewa Falls, Wisconsin, this area offers a range of amenities suited for senior living. With a variety of dining options including Taco John's, McDonald's, and Subway within walking distance, you can enjoy convenient meals out or grab a quick bite to eat. Nearby pharmacies like Walgreens provide easy access to medications and healthcare supplies. Several places of worship such as Faith Lutheran Church and First Presbyterian Church offer spiritual fulfillment. For medical needs, hospitals like HSHS St. Joseph's Hospital and clinics like Marshfield Clinic Lake Hallie Center are just a short drive away. Additionally, parks such as Allen Park and Irvine Park offer green spaces for leisurely walks or outdoor activities. Overall, this part of Chippewa Falls provides a comfortable and convenient living environment for seniors looking for a balance of amenities and services.
Serving Hands Selah is located at 421 Frenette Drive, Chippewa Falls, WI 54729 in Eau Claire County, Wisconsin
The various features offered by Serving Hands Selah are specifically designed to cater to the unique needs of residents with dementia or Alzheimer's disease, ensuring their comfort and safety. Assistance with dressing and bathing promotes personal hygiene and dignity, while medication management helps prevent confusion and ensures timely administration of necessary treatments. Meal preparation and service not only sustain nutritional health but also provide familiar routines that can ease anxiety. Activities of daily living assistance supports independence in a controlled manner, fostering confidence among residents. The provision for transfers ensures mobility is safely managed, while 24-hour supervision guarantees immediate support whenever needed. Additionally, the mental wellness program addresses emotional and psychological needs through engagement activities. Catering to mild cognitive impairment with specialized memory care programming allows tailored interventions that foster cognitive stimulation essential for maintaining quality of life at any stage of memory decline.
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A Thorough Discussion of Medications Potentially Linked to Dementia Risk
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care