Serving Hands Selah
Save
421 Frenette Drive, Chippewa Falls, WI 54729
For more information about senior living options: (844) 490-3973
The facility did not provide in-room phone service, making it impossible for residents without a cell phone or access to the main line to be contacted. During end-of-life care, staff did not turn the patient, change sheets, or provide mouth care for days; only one nurse helped with a bedbath. Garbage and dirty linens were not removed from the room. The reviewer would not want any family member to live there.A troubling account emerges from a family's experience with a care facility, one that left a lasting impression of neglect and frustration. The writer makes a clear statement at the outset: they would not want a family member living there. This is not a passing gripe but a deeply felt conclusion drawn from a sequence of concerning observations about how residents were treated, and how their basic needs were addressed - or, more accurately, neglected. The description centers on a pattern of breakdowns in communication, dignity, and everyday care that the reviewer found hard to overlook.
One of the most glaring issues highlighted is the lack of reliable phone access for residents. The reviewer notes that there was no functioning phone service in residents' rooms. If a resident did not have a personal cell phone and could not physically reach the main phone, family and friends were effectively unable to contact them. In an environment where quick communication can be critical for health updates, emergencies, or simply staying connected with loved ones, this absence translated into isolation and a persistent risk that important messages or concerns would go unheard. The implication is that the facility offered little to no alternative means to reach residents who could not easily access the central phone line, leaving families to navigate a frustrating void during what are often vulnerable moments.
The account then shifts to a deeply distressing description of end-of-life care. The reviewer recounts that during my mother's final days, basic, dignity-preserving care was not performed for days. Tasks that should be routine in palliative and hospice care - turning the patient to prevent bedsores, changing sheets to maintain cleanliness and comfort, and providing mouth care to address dryness and discomfort - were not carried out. The writer points out that only one nurse assisted with giving a bed bath, and that, beyond that brief intervention, there was no additional care. This paints a stark picture of neglect at a moment when attentive, compassionate, and consistent care is most essential. The emotional weight of watching a loved one in decline without supportive caregiving compounds grief with anger and helplessness, as family members are left to fill in the gaps that the staff should have covered.
Another area of concern centers on basic sanitation and housekeeping within the resident's room. The reviewer states that garbage and dirty linens were not taken out of the room. Such neglect contributes to unsanitary conditions, potential odors, and an environment that can worsen discomfort or even lead to health risks for residents who are already vulnerable. The observation suggests a lapse in routine housekeeping protocols, which are fundamental to maintaining a safe and humane living environment in a care facility. When waste and soiled textiles accumulate, they not only degrade well-being but can also undermine trust in the overall system of care.
The reviewer acknowledges that there were "other things" beyond the three main points described. While these additional issues are not itemized in detail, their mention implies a broader pattern of problems that extend beyond isolated incidents. Taken together with the specific failures in communication, end-of-life care, and housekeeping, the account paints a broader image of systemic shortcomings - perhaps related to staffing levels, training, supervision, or accountability - that could affect multiple aspects of daily life for residents.
This cascade of concerns leaves a lasting impression of care that falls short of basic standards. The inability to contact residents, the neglect of essential end-of-life practices, and the failure to remove waste and soiled materials all point to a facility where comfort, dignity, and safety might not be reliably upheld. For families facing difficult decisions about where to place a loved one, such experiences can erode trust and confidence in the capability of the care team to respond with timely, compassionate, and professional care.
In reflecting on this account, several themes emerge that are central to high-quality long-term care: reliable and accessible communication with residents, consistent delivery of comfort-focused end-of-life care, and rigorous housekeeping and sanitation practices. When these elements falter, residents can feel abandoned, and families are left searching for explanations, accountability, and improvements. The narrative underscores the critical importance of robust protocols, adequate staffing, and vigilant oversight to ensure that residents are treated with dignity, and that families can maintain essential lines of contact, even in moments of crisis or decline.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serving Hands Selah in Chippewa Falls, WI is an assisted living community that specializes in memory care. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living to ensure the safety and well-being of our residents.
Our community offers a range of amenities to enhance the comfort and enjoyment of our residents. They can relax in our indoor common areas or outdoor spaces, visit our beauty salon for personal grooming needs, or explore their interests in our small library. Residents can also stay connected with friends and family through Wi-Fi/high-speed internet and enjoy their favorite shows on cable or satellite TV.
Nutritious meals are provided daily in our restaurant-style dining room, catering to special dietary restrictions such as diabetes diets. Our experienced staff also assist with meal preparation and service as needed.
We believe that an active lifestyle is important for the overall well-being of our residents. That's why we offer a variety of activities including community-sponsored events, resident-run activities, and scheduled daily activities. We also facilitate devotional services off-site for those who wish to nurture their spiritual needs.
Located conveniently near parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, Serving Hands Selah offers easy access to various resources within the community.
In addition to providing comprehensive care services such as medication management and assistance with bathing, dressing, and transfers, we have specialized memory care programming tailored to meet the unique needs of individuals with mild cognitive impairment. Our mental wellness program is designed to promote cognitive function and emotional well-being among our residents.
At Serving Hands Selah, we strive to create a warm and inviting environment where residents feel comfortable and supported. Move-in coordination and housekeeping services are provided to make the transition easier for new residents. We prioritize personalized care that respects each individual's dignity and promotes their independence while ensuring their safety.
Located in the heart of Chippewa Falls, Wisconsin, this area offers a range of amenities suited for senior living. With a variety of dining options including Taco John's, McDonald's, and Subway within walking distance, you can enjoy convenient meals out or grab a quick bite to eat. Nearby pharmacies like Walgreens provide easy access to medications and healthcare supplies. Several places of worship such as Faith Lutheran Church and First Presbyterian Church offer spiritual fulfillment. For medical needs, hospitals like HSHS St. Joseph's Hospital and clinics like Marshfield Clinic Lake Hallie Center are just a short drive away. Additionally, parks such as Allen Park and Irvine Park offer green spaces for leisurely walks or outdoor activities. Overall, this part of Chippewa Falls provides a comfortable and convenient living environment for seniors looking for a balance of amenities and services.
Serving Hands Selah is located at 421 Frenette Drive, Chippewa Falls, WI 54729 in Eau Claire County, Wisconsin
The various features offered by Serving Hands Selah are specifically designed to cater to the unique needs of residents with dementia or Alzheimer's disease, ensuring their comfort and safety. Assistance with dressing and bathing promotes personal hygiene and dignity, while medication management helps prevent confusion and ensures timely administration of necessary treatments. Meal preparation and service not only sustain nutritional health but also provide familiar routines that can ease anxiety. Activities of daily living assistance supports independence in a controlled manner, fostering confidence among residents. The provision for transfers ensures mobility is safely managed, while 24-hour supervision guarantees immediate support whenever needed. Additionally, the mental wellness program addresses emotional and psychological needs through engagement activities. Catering to mild cognitive impairment with specialized memory care programming allows tailored interventions that foster cognitive stimulation essential for maintaining quality of life at any stage of memory decline.
Homestead Village
Chippewa Falls, WI
Tranquil assisted living with nearby parks, healthcare access, dining options, transportation, and worship venues.
Chippewa Manor
Chippewa Falls, WI
Wide range of care options with extensive amenities and active programs.
Chippewa Manor Living Services
Chippewa Falls, WI
Wide range of care options with extensive on-site amenities and activities.
Chippewa Manor Retirement Ctr
Chippewa Falls, WI
Independent living with optional care and nearby parks, pharmacies, doctors, and dining.
Make A Difference Homes
Chippewa Falls, WI
Personalized 24/7 care with ADL support and furnished, amenity-rich setting.
Make A Difference Homes 4320 132Nd St
Chippewa Falls, WI
Intimate, home-like setting with 24/7 supervision and personalized care.
Oak Gardens Place
Altoona, WI
Homey, caring staff; clean, welcoming environment; smaller community with personalized attention; studio pricing is comparatively affordable.
Oak Gardens Place costs
Oak Gardens Place reviews
Oak Gardens Place images
St Francis Apartments
Eau Claire, WI
Excellent access to dining, parks, healthcare, and worship nearby.
Beehive Homes Of Eau Claire
Eau Claire, WI
Caring, friendly staff; clean facility with varied activities and high-quality meals.
Beehive Homes Of Eau Claire costs
Beehive Homes Of Eau Claire reviews
Beehive Homes Of Eau Claire images
A Thorough Discussion of Medications Potentially Linked to Dementia Risk
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care