Brillion West Haven in Brillion, WI
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220 Achievement Drive, Brillion, WI 54110
For more information about senior living options: (844) 490-3973
The husband with LBD has continued to do well at Brillion West Haven for over 28 months. The staff receive ongoing training and are educated about dementia, enabling compassionate care. The new Director of Nursing has driven positive changes since January 2022. Brillion West Haven is night-and-day better than the previous facilities. West Haven is a beautiful facility with wonderful care and lots of activities. The mom is well taken care of, enjoys live music, and the staff are friendly and caring. The resident with HWLBD has thrived since moving there. Families report timely medications, frequent check-ins, and inclusion in social activities.
The facility is not very good; it is understaffed and management does not care. The staff are overworked and management does not care or try to help. Those who try to help and make changes are disliked. Residents suffer from a lack of proper care due to uneducated management and a lack of caregivers.This Brillion community is best suited for families seeking a dementia-aware, activity-rich environment where a loved one with memory impairment can be nurtured in a safe, engaging setting. Brillion West Haven stands out for residents who respond to structured routines, meaningful social opportunities, and hands-on staff who value daily connection. Families repeatedly highlight a leadership shift since early 2022 - especially the new Director of Nursing - and note ongoing dementia-focused training that translates into calmer days and more compassionate care. The campus atmosphere is bright, with ample activities, live music, porch time, and outdoor options that support mood and social engagement for residents and visitors alike.
That said, not every situation will be a perfect fit. For loved ones whose care needs demand very high, around-the-clock medical oversight or intensive supervision, alternatives with deeper medical staffing or different care models may be preferable. A small but notable thread in the feedback centers on understaffing and concerns about management's engagement, suggesting that some days can feel strained when staffing levels dip or decisions lack clinical alignment. Prospective families should drill into current staffing ratios, shift coverage, and the administrative approach to problem-solving before committing, especially if the goal is near-constant supervision or highly specialized medical attention.
On the strength side, the core advantages are concrete and consistently described: dementia-trained care teams, reliable medication administration, frequent resident check-ins, and proactive attempts to prevent accidents. Several families credit the staff for warmth, reliability, and ongoing engagement, affirming that residents are cared for with dignity and attentiveness. The new leadership is repeatedly cited as a turning point, aligning care tasks with best practices in dementia care. The environment supports routine safety - residents are kept clean, dressed, and presentable for visits - and programming routinely includes music, social events, and accessible outdoor spaces that keep residents social and connected.
The counterpoint from a subset of reviews centers on operations that feel fragile if staffing is tight or if leadership appears disengaged. These perspectives should be weighed seriously, because they touch the heart of daily care: whether caregivers have the capacity to respond quickly to needs and whether management translates policy into consistent practice on the floor. For residents with complex behaviors or frequent needs, the risk is that gaps in coverage or slower response times may briefly erode the otherwise strong care framework. This is not the universal experience, but it remains a legitimate caution for families evaluating whether the level of staffing and managerial focus will meet their loved one's guaranteed needs.
Nevertheless, the positive dynamics tend to offset the concerns for most families. The observed improvements - especially under dementia-focused training and enhanced nursing leadership - appear to materially raise the standard of daily care, safety, and resident happiness. The practical outcomes cited by families include timely medications, regular bathroom breaks to reduce accidents, and a consistently engaged resident in a nurturing atmosphere. For many, West Haven delivers a meaningful improvement over prior placements, with residents who are cleaner, more present, and better integrated into a vibrant activity calendar. The emotional benefits - staff who care deeply, a sense of community, and genuine, personal moments - counterbalance the occasional staffing caveats.
For families making a decision, adopt a disciplined, resident-centered checklist. Schedule a tour and request candid conversations with the DON and with direct caregiving staff. Ask for current, day-and-night staffing data, observe interactions during meals and wake hours, and review how behavioral challenges are managed in real time. Verify the consistency of medication administration and the clarity of daily routines. If the aim is a warm, socially active environment with dementia-informed care and a demonstrable commitment to safety and communication, Brillion West Haven is a compelling option. If the priority is unwavering 24/7 medical oversight, or if consistent staffing without any risk of gaps is non-negotiable, exploring alternatives and benchmarking against this community will help ensure the best match for the loved one's specific needs.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Austin Straubel International (21 miles away) Outagamie County Regional (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brillion West Haven in Brillion, WI is a memory care assisted living community that provides specialized care for individuals with memory impairments. The community offers a wide range of amenities to enhance the comfort and well-being of its residents. Each resident enjoys air-conditioned accommodations, complete with private bathrooms and cable or satellite TV.
The community provides various activities and services to ensure residents' needs are met on a daily basis. The staff is available 24/7, utilizing a call system to provide round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management and diabetes diets are also provided to support residents' health needs.
Residents at Brillion West Haven can enjoy nutritious meals served restaurant-style in a dining room. Special dietary restrictions are accommodated. Community-sponsored activities, fitness programs, and scheduled daily activities keep residents engaged and encourage socialization.
For convenience, the community offers move-in coordination and transportation arrangement services. Community-operated transportation provides access to doctors' appointments, while concierge services assist in planning day trips for residents. Wi-Fi/high-speed internet is also available throughout the community.
Brillion West Haven boasts inviting common areas such as an indoor fitness room, gaming room, small library, beauty salon, computer center, and wellness center. Outdoor spaces like gardens allow residents to enjoy fresh air and nature.
The community's prime location offers proximity to parks, pharmacies, physicians' offices, restaurants, and places of worship for easy accessibility to nearby amenities and services.
Overall, Brillion West Haven fosters an environment that promotes mental wellness through specialized memory care programming while providing comprehensive care services and a comfortable living experience for its residents.
This part of Brillion, Wisconsin offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians' offices within close proximity, including eye care specialists and family medical centers, residents have easy access to healthcare. There are also several pharmacies nearby for convenient medication pick-up. In terms of recreation, there are parks scattered throughout the area for outdoor activities and relaxation. For dining options, there are various restaurants serving a range of cuisines from Chinese to American fare. Additionally, there are places of worship for those looking to maintain their spiritual practices. If transportation is needed, there are aviation and U-Haul services available. Overall, this part of Brillion provides a peaceful and well-rounded environment for seniors looking to settle down in a welcoming community with necessary amenities close by.
Brillion West Haven is located at 220 Achievement Drive, Brillion, WI 54110 in Manitowoc County, Wisconsin
The range of features at Brillion West Haven is specifically designed to support residents with dementia or Alzheimer's disease by addressing their unique needs. Assistance with dressing and bathing helps maintain personal hygiene and dignity, fostering a sense of normalcy. Medication management ensures that residents receive the correct dosages at the appropriate times, which is crucial for their health. Meal preparation and service cater to dietary requirements while also providing social interaction during communal dining experiences. Activities of daily living assistance enables residents to engage in routine tasks, helping maintain their independence as much as possible. Support during transfers promotes safety and mobility, reducing the risk of falls. The 24-hour supervision offers peace of mind for families, knowing that help is always available. A mental wellness program actively engages residents, enhancing cognitive function and emotional well-being. Programs targeting mild cognitive impairment further help bridge the gap between independence and needing full-time support, while specialized memory care programming provides tailored activities that resonate with residents' past experiences and interests, thus promoting a more fulfilling quality of life within a supportive environment.
Brillion West Haven on seniors.fyi includes 12 photos including images showing interior, living room, decor, building, entrance, salon, architecture, bookshelves, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Dining
Kitchen
Bookshelves
Waiting Area
