Grand Horizons West in Grand Chute, WI
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140 S Mayflower Drive, Grand Chute, WI 54914
For more information about senior living options: (844) 490-3973
Grand Horizons West offers competitive pricing for its studio accommodations, with a monthly cost of $3,500. This rate is notably lower than both the average in Winnebago County at $3,905 and the broader state average in Wisconsin, which stands at $3,999. This positioning not only highlights Grand Horizons West as an attractive option for residents seeking quality senior living but also reflects its commitment to affordability while maintaining high standards of care.
| Floor plans | Grand Horizons West | Winnebago County | Wisconsin |
|---|---|---|---|
| Studio | $3,500 | $3,905 | $3,999 |
The staff are great and caring toward residents. The elders deserve love, gratitude, and happiness where they are. Residents deserve to be treated with respect and kindness. Respect for oneself and others translates into respect for residents.
The staff do not take adequate care of residents, especially with COVID circulating. The elders are not being treated with the respect they deserve. The facility is trying to hide how terrible it is by changing its name to Grand Horizons West. The facility did not feel like the right place for mom.Grand Horizons West is best suited for families that can tolerate variability in daily care and stay actively involved with oversight. The strongest signal from the reviews is not a clean, consistently excellent care story, but rather a facility where care quality hinges on individual staff performance and ongoing family engagement. For residents with modest needs who do not require constant hands-on medical attention, the community can function as a value option provided families are prepared to monitor care closely and to intervene when gaps appear. In short, this is a place where vigilance and involvement are part of the care plan, not afterthoughts.
Those evaluating alternatives should note who may want to look elsewhere. If reliable, predictable daily care and transparent governance are priorities, Grand Horizons West will feel insufficient. A pattern of concern around how residents are treated, coupled with questions about leadership and consistency, makes other campuses with steadier staffing and clearer accountability more attractive. Families seeking a facility with a reputationally clean record, proven staffing stability, and proactive complaint resolution should widen the search rather than bet on this location.
The main pros and cons sit in a tight tension. On the plus side, several reviewers hint at moments when staff demonstrate genuine care and warmth - suggesting that when caregivers connect with residents, the experience can be positive. Yet these bright spots are undermined by repeated, concrete concerns about care quality and attentiveness. The troubling pattern - claims that residents are not treated with the steady respect and attention they deserve - creates a reliability deficit that cannot be ignored. When a facility earns a reputation for inconsistent care, even the best intentions in staff can fail to protect residents from harm or neglect, making the overall experience unpredictable.
Another serious factor is the facility's image and trust factor within the community. Reviewers allege a name change from Apple Creek Place to Grand Horizons West as a maneuver to distance the site from prior negative feedback. Whether or not this claim reflects the facility's current operations, the perception of obscuring history erodes confidence among families evaluating what it means to entrust someone's daily life to the staff. In practice, this lowers the threshold for families to pursue other options, because trust is foundational when choosing assisted living. A place with a murky reputation around transparency invites careful scrutiny and independent verification of every care claim.
Practical due diligence becomes essential. Families should insist on current, exact staffing patterns, including caregiver-to-resident ratios by shift, staff turnover rates, and the process for addressing resident concerns. Inquiries should cover care planning, medication management, and escalation protocols when a resident's needs increase. Families should request to review recent incident reports and to speak with frontline staff about daily routines, responsiveness, and communication with families. A tour should focus on how staff interact with residents in real time, how residents' preferences are honored, and whether activities and meals reflect individual choices rather than generic programming. These steps help separate aspirational promises from day-to-day reality.
Bottom line: Grand Horizons West represents a high-uncertainty option that may work for families willing to invest time and advocacy in oversight, particularly when resident needs are moderate and family involvement is feasible. It is not a clear fit for those who require consistent, high-touch care and unwavering transparency. Alternative communities that demonstrate steadier staffing, stronger governance, and fewer questions about reputation are worth prioritizing for anyone prioritizing reliability and peace of mind. The decision hinges on whether the family can tolerate variability and actively manage care, or whether a more predictable, consistently staffed environment is worth pursuing elsewhere.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Outagamie County Regional (1 miles away) Austin Straubel International (24 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Grand Horizons West is an assisted living community located in Grand Chute, WI, specializing in Memory Care. Our community offers a range of amenities to ensure the comfort and well-being of our residents. Activities on-site provide opportunities for social interaction and engagement, while our indoor and outdoor common areas offer spaces to relax and enjoy the outdoors. For those who desire personal care services, we have bath tubs and wheelchair accessible showers available. Additionally, our beautician is on-site to cater to any grooming needs.
At Grand Horizons West, we understand the importance of spiritual well-being, which is why we offer devotional services off-site for those seeking spiritual connection. We also provide respite or short term stays for individuals in need of temporary care.
Our staff is trained in providing specialized care for diabetic residents and assisting with incontinence care. We prioritize the health and safety of our residents by offering these additional care services.
The community boasts several nearby conveniences that enhance the overall quality of life for our residents. With 5 nearby cafes, 4 parks, 13 pharmacies, 30 physicians, 43 restaurants, 3 transportation options, 1 theater, and 1 hospital nearby, our residents have easy access to a variety of amenities and services within close proximity.
At Grand Horizons West, we are dedicated to creating a safe and comfortable environment where individuals with memory care needs can thrive. With our comprehensive range of amenities and care services, along with convenient access to nearby facilities, we strive to provide exceptional support for our residents' physical, emotional, and social well-being.
This part of Grand Chute, Wisconsin offers a variety of amenities and services that may be appealing for senior living. There are several healthcare facilities nearby, including plastic surgery and eye care centers, as well as pharmacies for convenient medication access. The proximity to Appleton International Airport is convenient for travel needs. In terms of dining options, there are a variety of restaurants within a short distance, providing diverse culinary choices. For leisure activities, there are cafes nearby for socializing over coffee, as well as a movie theater for entertainment. Additionally, the neighborhood has several parks for outdoor recreation and relaxation. Overall, this area provides a mix of conveniences and recreational opportunities that could make it a desirable location for seniors looking to settle in Grand Chute.
Grand Horizons West offers competitive pricing for its studio accommodations, with a monthly cost of $3,500. This rate is notably lower than both the average in Winnebago County at $3,905 and the broader state average in Wisconsin, which stands at $3,999. This positioning not only highlights Grand Horizons West as an attractive option for residents seeking quality senior living but also reflects its commitment to affordability while maintaining high standards of care.
Grand Horizons West is located at 140 S Mayflower Drive, Grand Chute, WI 54914 in Winnebago County, Wisconsin
Incontinence care at Grand Horizons West is designed to support residents experiencing the challenges often associated with dementia or Alzheimer's disease. By providing compassionate and thorough incontinence management, the facility helps maintain dignity and comfort for individuals who may struggle with these personal issues. Tailored care routines are put in place to ensure that residents receive timely assistance, reducing anxiety and promoting a sense of security. This proactive approach not only addresses physical needs but also fosters emotional well-being, allowing residents to focus on engaging activities and social interaction rather than the discomfort or embarrassment that can accompany incontinence.
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