Family Resource Home Care - Tacoma

Pros

• The caregivers from Family Resource Home Care are consistently friendly and professional, making their clients feel comfortable.
• Clients appreciate the easy and enjoyable intake process conducted in the comfort of their loved one's home.
• Caregivers are reliable and provide quality care, often going above and beyond to meet the needs of their clients.
• The billing process is straightforward and hassle-free for families using the service.
• Families find comfort in having a consistent caregiver who helps with medication management and regular check-ins on their loved ones.
• The company's flexibility in scheduling allows for a smooth transition into caregiving services for clients.
• Many clients have referred friends and family due to their positive experiences with the agency.

Cons

• There have been issues with caregivers not showing up, and replacements also failing to arrive, leading to discomfort for the parents involved.
• The lack of structure in communication can leave families feeling uncertain about what to expect during each visit.
• Sometimes caregivers forget to notify families if there will be a change in personnel, which can create anxiety for loved ones who want to prepare their parents.
• During a short-term care scenario, a caregiver had to call the family for assistance on issues that were expected to be handled independently.
• The experience with different caregivers has caused inconsistency, making some family members uncomfortable with the changes.

Review

Family Resource Home Care has garnered a variety of feedback from families utilizing their services for elder care, reflecting both strengths and areas for improvement. Many reviewers appreciate the professionalism and friendliness of the staff, acknowledging that when caregivers are present and consistent, they often provide quality support to their loved ones. Indeed, several users noted that the caregivers demonstrate competency in handling tasks, ensuring medication compliance, and generally providing a comforting presence for their elderly relatives.

However, a recurring issue across multiple reviews is the inconsistency in caregiver attendance. Several families reported instances where caregivers failed to show up or did not communicate changes ahead of time. This unpredictability can be disheartening for both family members and their elderly parents, leading to discomfort among those relying on this service. While some families expressed satisfaction when caregivers do arrive as scheduled—remarking on their ability to connect with seniors—there is an underlying concern regarding the company’s reliability in providing consistent support.

Another area highlighted by users is the need for better communication from Family Resource Home Care. Families have expressed a desire for more structure and notification regarding caregiver assignments before visits. Knowing who will be there ahead of time helps ease anxiety and prepare both parties involved. The lack of prior notice about caregiver changes has led to some unease among families trying to ensure continuity of care for their loved ones.

Despite these challenges, many clients shared positive experiences with Family Resource Home Care's intake process, stating it was “easy” and even enjoyable for their loved ones. One family recounted how they were able to complete the intake at home, which made it more comfortable for their mother-in-law. Having a weekly care provider helped provide peace of mind knowing that someone would regularly check on her health status—including medications and vitals—and perform various small tasks around the house.

Affordability also emerged as a theme in favorable reviews of Family Resource Home Care services. Clients were surprised by how reasonable rates turned out to be compared to other options they considered for elder care support. This affordability factor combined with satisfactory service led one family to feel relieved about choosing this route for assistance with their elderly relative.

In summary, while many families express pride in having opted for Family Resource Home Care due to its professional staff and manageable billing processes, they also emphasize that improvements are needed regarding caregiver reliability and communication practices. Addressing these concerns could significantly enhance client satisfaction overall since most agree that with consistent care provision comes great peace of mind—a vital element when enabling families to support aging relatives during times when they cannot be there themselves.

This part of Tacoma, Washington offers a variety of amenities and services that may be appealing for senior living. There are multiple theaters, restaurants, cafes, and pharmacies within a short distance, providing convenient options for entertainment and healthcare needs. Additionally, several physicians' offices and hospitals are located nearby for easy access to medical care. The presence of churches and parks in the area allows for opportunities to engage in spiritual practices and outdoor activities. Overall, this neighborhood offers a balance of convenience, healthcare resources, and recreational opportunities that may suit the preferences of seniors looking to settle in Tacoma.

Theaters

• Grand Cinema (0.2 miles)

Physicians

• Kevin P. Kolostyak, MD (0.3 miles)
• Joelene J. Werden, DO (0.3 miles)
• Tacoma/Valley Radiation Oncology Centers (0.4 miles)
• Mary Bridhe Pulmonary Clinic (0.4 miles)
• Andrew B Kopstein (0.5 miles)
• Gyft Clinic (0.5 miles)
• Pacific Northwest Maternal Fetal Medicine (1 miles)

Hospitals

• Group Health Cooperative (0.3 miles)
• MultiCare Regional Cancer Center - Tacoma (0.4 miles)
• MultiCare (2.1 miles)

Restaurants

• McDonald's (0.4 miles)
• The Matador (0.4 miles)
• Frisko Freeze (0.5 miles)
• Twokoi Japanese Cuisine (1 miles)
• Dirty Oscar's Annex (1.1 miles)
• E9 Brewing (1.6 miles)
• Peaks and Pints (2.1 miles)

Places of Worship

• Christ Episcopal Church (0.4 miles)
• Bethlehem Baptist Church (3.8 miles)
• St Theresa's Church (4.2 miles)

Pharmacies

• Hilltop Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Bartell Drugs (1.8 miles)
• Good Neighbor Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)

Cafes

• Starbucks (1.1 miles)
• Alfred's Cafe (1.6 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.3 miles)
• Starbucks (4 miles)
• Dutch Bros Coffee (4.3 miles)

Parks

• Sheridan Park (1.6 miles)
• Kandle Park (3 miles)
• Dune Peninsula at Point Defiance Park (4.1 miles)
• Dash Point State Park (4.4 miles)
• Point Defiance Park (4.6 miles)
• Titlow Park (5 miles)
• Five Mile Drive (5.2 miles)