Klondike Hills

36 Klondike Road, Republic, WA 99166

For more information about senior living options: (844) 490-3973

4 from 13 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
1
1 stars
2

Assisted Living Board and Care Home

Overall Review of Klondike Hills

Pros

  • pro Wonderful staff and Doctor Garcia was excellent.
  • pro The staff was very knowledgeable and quite helpful.
  • pro Fast, efficient, and friendly.
  • pro The local nurses are AWESOME!
  • pro Attentive and compassionate!
  • pro They can package and ship people to other hospitals like no other.

Cons

  • pro The doctor was pretty offensive to the patient.
  • pro The patient said they would not return to that hospital again.
  • pro The billing service was described as the worst service they have ever dealt with.
  • pro The website is outdated, with 404 contact forms and no personal email addresses.
  • pro It has been hell getting everything changed and waiting for a refund from the billing service.
  • pro They would rather not deal with agency nurses and preferred the local nurses.

Review

Across a range of experiences, Ferry County Memorial and the surrounding health services show a community hospital that can be a reliable lifeline in emergencies, with moments of outstanding personal care alongside some frustrations that remind us how complex health care systems can be, especially in rural settings. A common thread is that when people end up in the ER for serious infections or other urgent issues, the staff often provide attentive, compassionate care and clear, swift attention. In one account, a patient dealing with a high fever linked to a kidney infection described their first ordeal with a kidney infection and recounts how they were kept overnight for three nights, watched carefully for fever, and felt safe and well cared for by the team.

Several reviews highlight particularly strong praise for individual staff and clinicians. One patient spoke warmly of the ER staff and Doctor Garcia, noting that they were "wonderful" and that care was delivered with expediency. The patient emphasized they would not hesitate to return if needed, underscoring the value of having a local hospital that can respond quickly in a crisis. Similarly, another visitor who contracted COVID-19 stated that they received excellent treatment, with staff described as knowledgeable and helpful, and expressed gratitude for the support during a difficult time, including a commitment to getting vaccinated when able. Across these remarks, Doctor Garcia appears as a repeated touchstone for positive experiences, with many patients calling him "great" and recognizing his contribution to their care.

Beyond the clinical encounters, some reviewers note the emotional and practical aspects of hospital care. A brief, affirmative line - "Attentive and compassionate!" - appears in the mix of comments, reinforcing the sense that, when care teams connect well with patients, people feel seen and supported during illness and recovery. There are also expressions of gratitude for having a local hospital nearby and for the hospital's ongoing presence in the community, which matters especially in rural areas where access to advanced medical resources can be more limited.

However, not every experience is uniformly positive, and some reviews call out administrative and interpersonal challenges. A number of comments address the hospital's website and billing operations, pointing to a 404 error on contact forms and a lack of personal email contacts, which can hinder communication for those seeking information or resolution of issues. Separately, a long-standing billing grievance discusses misapplied payments and a difficult path to refunds, detailing specific past-due notices, misposted charges, and the ongoing effort to straighten out accounts. The reviewer urges local residents to be aware of these issues and to stay proactive in monitoring statements and refunds. In another line, the sentiment "Fast, efficient, and friendly" captures a contrasting experience, suggesting that service can be swift and helpful when the right people are involved.

The spectrum of experiences also touches on staffing and the realities of working in a rural hospital. One reviewer notes that Ferry County Memorial is rural yet capable of coordinating transfers to larger facilities when necessary, describing the hospital's transfer abilities as "like no other." There is a candid caveat about staffing through agency nurses: while agency staff can fill gaps, the writer urges patience with the ER's rhythms and emphasizes that respectful behavior toward local staff is important. The sentiment about local nurses being "AWESOME" stands in contrast to critiques of agency personnel, and the overall message underscores a strong appreciation for the quality of the hospital's core nursing staff while acknowledging the strains that can accompany limited resources.

In the midst of these varied experiences, there are personal touches that remind readers this is a community hospital with a broad reach. One poster simply shares a love for the Dominican Republic, illustrating how the hospital's audience includes people with diverse backgrounds and perspectives who connect with the same health system in different ways. Another account asserts that, regardless of the day or the provider, there are both good and bad experiences, reinforcing the reality that individual encounters can swing based on who is on duty and the specific circumstances of a visit. Yet, the recurring praise for Doctor Garcia, the sense of safety during acute illness, and the gratitude for timely, compassionate care collectively paint a portrait of a hospital that remains a meaningful anchor for residents, even as administrative and communication challenges persist.

Taken together, the collection of reviews reflects a hospital characterized by dedicated clinicians and supportive staff who can deliver outstanding care in urgent situations, especially for infectious illnesses and emergencies. The positive experiences center on responsiveness, empathy, and the presence of a trusted doctor who earns patient confidence. At the same time, the feedback about billing processes, website contact issues, and occasional patient?provider interactions serves as a reminder that the patient journey extends beyond the bedside. It highlights opportunities for improved administrative clarity and communication, which could help ensure that patients feel just as supported in navigating bills and online channels as they do in the ER or during a hospitalization. Overall, Ferry County Memorial emerges as a vital, compassionate resource in a rural setting, valued for its capable clinicians and the personal connections that many patients remember long after their visit.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Klondike Hills in Republic, WA is a board and care home community that offers a comfortable and supportive environment for seniors. Residents can enjoy the convenience of fully furnished accommodations and the peace of mind knowing that housekeeping services are provided.

The community features a spacious dining room where delicious meals are prepared and served to meet the special dietary restrictions of residents. The staff at Klondike Hills also assists with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives the personalized care they need.

Residents can participate in scheduled daily activities to stay engaged and active. The community also offers amenities such as a beautiful garden and outdoor spaces where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available to keep residents connected with their loved ones.

Klondike Hills understands the importance of health care management, and therefore offers coordination with health care providers. Medication management services are provided to ensure that residents take their medications on time and in the correct dosage.

Transportation arrangements are made for medical appointments, allowing residents to conveniently access necessary healthcare services. Additionally, there are nearby cafes, pharmacies, restaurants, places of worship, and hospitals for easy accessibility.

At Klondike Hills, seniors can experience a comfortable and caring environment where their needs are met with compassion.

Nearby Places of Interest

Hospitals

  • Ferry County Memorial Hospital (0 miles)

Places of Worship

  • Church of the Nazarene (0.4 miles)
  • Trinity Lutheran Church (0.4 miles)
  • Liberty Baptist Church (0.4 miles)
  • Catholic Church (0.5 miles)
  • Immaculate Conception Parish (0.5 miles)
  • Assembly of God Church (0.6 miles)
  • Liberty Baptist Church (0.7 miles)

Restaurants

  • Esther's Restaurant (0.4 miles)
  • Republic Pizza Company (0.5 miles)
  • Republic Brewing Company (0.5 miles)
  • Freckles' Gourmet BBQ (0.5 miles)
  • Knotty Pine Restaurant and Lounge (0.5 miles)
  • Anderson's Grocery A Family Tradition (0.5 miles)
  • Steve Os Restaurant (0.8 miles)

Pharmacies

  • Republic Drug Store (0.5 miles)

Cafes

  • The Knotty Pine (0.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (1 miles)
  • U-Haul Neighborhood Dealer (2.2 miles)
  • U-Haul Neighborhood Dealer (11.7 miles)

Parks

  • Curlew Lake State Park (5.6 miles)

Frequently Asked Questions

Where is Klondike Hills?

Nearby Communities

Related Resources

  • assisted living for disabled adultsComprehensive Supportive Living Arrangements for Adults with Disabilities

    Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.

  • how to pay for assisted livingFunding and Affording Assisted Living: A Thorough Overview

    Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.

  • assisted living insuranceAssisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration

    The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.