Serengeti Care - Westside
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607 SW Grady Way Ste 110, Renton, WA 98057
For more information about senior living options: (844) 490-3973
Serengeti Care provides compassionate and reliable service, showing great care for clients and their families. The caregivers are kind, competent, and create meaningful connections with clients, often going above and beyond to ensure their well-being. The management team is outstanding and responsive, helping families in emergency situations with prompt and organized support. Clients have reported excellent communication from the staff, leading to positive experiences in finding the right caregivers. Serengeti Care is highly recommended by both clients and employees for its dedication to high-quality home care. The agency has a proven track record of matching caregivers well with client needs, fostering friendships during the caregiving process. Many reviewers highlight the professionalism and exceptional service provided by Serengeti Care during challenging times.
The caregivers were mostly untrained, with some being very unstable. The billing employee was confused and overbilled clients, and had difficulty communicating in English. It was challenging to reach the office due to ongoing issues with communication. Some family members found it hard to reconnect with the office when assistance was needed. There were concerns about the caregivers' training and consistency in care provided.Serengeti Care has emerged as a notable provider of in-home care services, garnering a mix of reviews that highlight both strengths and areas for improvement. Many clients have praised the caregivers for their kindness and compassion, particularly those hailing from Kenya. This compassionate approach has left an indelible mark on families who have entrusted Serengeti Care with the well-being of their loved ones. The caregivers are described as not only professional and reliable but also nurturing, which is vital when dealing with sensitive situations involving elderly or ill individuals.
However, alongside these accolades, there are critical observations regarding some aspects of the service. A few reviewers noted that some caregivers lacked training or were inadequately prepared for the demands of their roles. Problems such as miscommunication—often attributed to language barriers—have also been cited, especially concerning billing practices. Instances of overbilling and difficulties contacting administrative staff were mentioned frequently, indicating a need for improvements in communication and operational efficiency within the company. While some family members expressed frustration at times finding assistance due to inconsistent availability from office staff, they still acknowledged the quality care received from individual caregivers.
On a positive note, numerous reviewers emphasized how Serengeti Care filled essential gaps when family support was unavailable. For example, clients appreciated transportation services provided to medical appointments and other critical engagements which allowed them to maintain their independence while ensuring safety and support during travels. This capability stands out as one of Serengeti's strengths—providing dependable transportation during emergencies has become almost an invaluable resource for many families navigating caregiving responsibilities.
The company’s commitment to its clients became particularly evident during urgent situations. Reviewers shared testimonies about exceptional responses from management when immediate care needs arose. One testament highlighted Jamie’s swift action when someone reached out in crisis; her prompt organization enabled quick access to 24-hour assistance that made all the difference during a stressful time. Such personalized attention underscores Serengeti Care’s dedication to catering to family needs even amidst challenges.
Additionally, multiple reviews praised the professional attributes exhibited by caregiver staff members like Dennis and James, who went above and beyond in caring not just physically but emotionally for patients and their families alike. Clients remarked on how caregivers became friends with their loved ones through ongoing interactions over extended periods—a relationship-building aspect that is often crucial in elder care scenarios where companionship can significantly impact overall well-being.
In conclusion, while Serengeti Care is recognized for its heartfelt service from dedicated caregivers who exhibit remarkable professionalism even in challenging circumstances, it simultaneously faces hurdles revolving around training consistency among staff members and internal communication efficiencies that require ongoing attention. Overall experiences reflect a deep appreciation for the caliber of personalized care provided while advocating potential refinements necessary for wider organizational effectiveness within the agency’s structure. With recommendations pouring in from satisfied families about choosing Serengeti Care over larger firms known for impersonal relationships, it's clear that this hometown service holds promise—especially if it can streamline its operations while scaling up its compassionate outreach efforts.
Serengeti Care - Westside, located in Renton, WA, is a vibrant and convenient assisted living community that provides comprehensive care for seniors. Situated in a peaceful neighborhood, our community offers a comfortable and welcoming environment where residents can enjoy their golden years.
One of the highlights of Serengeti Care - Westside is its proximity to various amenities that enhance the quality of life for our residents. For coffee lovers and those who enjoy socializing, there are five cafes nearby to choose from. These cafes provide the perfect setting for residents to meet with friends or simply relax and enjoy a warm cup of coffee.
Nature enthusiasts will appreciate the two parks located within close proximity to our community. These parks offer serene walking trails and beautiful green spaces where residents can take leisurely strolls or engage in outdoor activities while immersing themselves in nature.
Ensuring the well-being of our residents is paramount, which is why we have 11 pharmacies nearby to easily access necessary medications and healthcare products. Additionally, there are five physicians close by, providing medical expertise should any health concerns arise.
Dining out becomes an enjoyable experience with ten restaurants situated just moments away from Serengeti Care - Westside. Whether craving familiar favorites or exploring new culinary delights, residents have an array of options at their fingertips.
Transportation options abound near our community, with 18 choices available for convenient travel. This makes it easy for residents to visit local attractions or attend appointments without any hassle.
At Serengeti Care - Westside, we prioritize safety, wellbeing, and an enriching lifestyle for all our residents. With numerous amenities within reach and a team of dedicated professionals who provide exceptional care and support, our assisted living community offers a fulfilling and comfortable living experience for seniors in Renton, WA.
This area of Renton, Washington offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With a range of restaurants including Japanese, Mexican, and American cuisine, as well as popular cafes like Starbucks, residents can enjoy diverse dining options close by. The presence of several pharmacies and medical centers such as King LASIK and Valley Medical Center provides easy access to healthcare services. Additionally, recreational opportunities abound with parks like Gene Coulon Memorial Beach Park and North SeaTac Park nearby for outdoor activities. Transportation options are also convenient with Renton Municipal Airport and SeaTac/Airport Station within a short distance. For those interested in cultural experiences, theaters like AMC Kent Station 14 are easily accessible. Overall, this part of Renton offers a blend of convenience, leisure, and essential services for seniors considering senior living in the area.
Serengeti Care - Westside is located at 607 SW Grady Way Ste 110, Renton, WA 98057 in King County, Washington
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