Rolling Hills AFH

Pros

• The home is clean and attractive, providing a pleasant environment for residents.
• The caregivers initially appeared appealing as a husband and wife team with three school-age children, which was attractive to the family given the mother's love for young people.
• The family made every effort to visit and support their mother, averaging five visits per week between them.
• The family supplemented the Medicaid payment to ensure their mother received additional care and support.
• The caregivers’ intent to create a family-oriented atmosphere with their children was initially seen as a positive aspect of the home.

Cons

• The husband is gruff and uncompromising, often being cruel towards elderly residents, particularly those with dementia.
• He threatened an 88-year-old woman with eviction for not complying with demands.
• There was a lack of regard for the mother's dignity, exemplified by complaints about toilet usage.
• Light bulbs in fixtures were intentionally left unscrewed, leading to hazardous situations.
• The caregivers struggled to balance their family responsibilities with the needs of the elderly residents.
• The caregiver's actions appeared retaliatory when the mother missed lunch due to her hearing impairment.
• Nothing stated in the home's brochure was accurate regarding the care provided.

Review

In recent months, I have felt a powerful urge to share my experiences regarding a care home where my elderly mother, who is 88 years old and suffers from both dementia and diabetes, was living until very recently. The decision to place her in this facility was not made lightly; like many families faced with similar challenges, we were confronted with limited options due to her being on Medicaid. In addition to the Medicaid payment, my sister and I contributed an additional $400 each month from our personal finances, hoping that it would ensure she received the quality care she deserved.

Initially, the home presented itself as clean and appealing. Two years ago, we moved her in with cautious optimism. However, it soon became evident that despite its attractive facade, providing adequate care for aging residents proved to be a struggle from the start. The primary caregivers at this facility are a husband-and-wife team who also manage their three school-aged children. While their family dynamic initially seemed promising—my mother has always loved being around young people—it quickly became clear that juggling their children along with caring for four elderly residents exceeded their capacity.

Throughout our mother's time there, numerous issues arose concerning her treatment inside the home. The husband of the couple appeared particularly gruff and unyielding when addressing the needs of elderly residents, especially those suffering from dementia. He expected compliance from my mother without regard for her dignity or condition; his authoritarian attitude often bordered on cruelty. It is unfathomable how someone could threaten an 88-year-old woman struggling with dementia—with eviction no less—simply because she refused to adhere to his strict bedtime demands. Such behavior raises serious questions about compassion and understanding within caregiving roles.

The grievances extended beyond emotional abuse; they included bizarre little instances that reflected poorly on the management of basic care protocols. On one occasion, this caregiver chastised my mother for allegedly flushing the toilet too frequently—a clear attempt to save money on water bills rather than ensuring her comfort and wellbeing. Additionally, concerns arose over basic hygiene practices as they questioned how much toilet paper she used. Such interactions added insult to injury in what should have been an environment focused on compassion.

Moreover, safety issues compounded these grievances significantly. Light bulbs in both ceiling and bathroom fixtures were left deliberately unscrewed so they wouldn’t illuminate—an action that directly jeopardized my mother’s safety while contributing further to a hazardous living environment. During visits—which averaged five days a week between my sister and me—I often found her sitting alone in darkness due to these negligent practices.

The most alarming incident occurred just days after one of those threatening eviction conversations took place. My mother had been called for lunch through an intercom system; unfortunately, due to hearing difficulties related to her condition, she didn't respond immediately. When caregivers finally checked on her after noticing her absence at mealtime, they found her unresponsive with dangerously low blood sugar levels: 23 at first and then plummeting further down to 11 by the time paramedics arrived on-site. This required immediate hospitalization—a situation I believe fueled by resentment stemming from prior encounters regarding “obedience.”

Our experience ultimately led us to move our mother out of this facility as quickly as possible before further harm could come to her well-being or dignity. For anyone considering placing a loved one in this particular home—or perhaps any similar facilities—we urge you strongly: think twice before making such decisions based solely upon superficial appearances or misleading promotional materials found in brochures; seek deeper reassurance regarding truly compassionate caregiving standards instead!

Located in Renton, Washington, this area offers a variety of amenities and services suitable for senior living. With several medical facilities nearby such as Valley Medical Center and Northwest Foot And Ankle Center, seniors can access quality healthcare easily. Additionally, there are numerous pharmacies in the vicinity including Fred Meyer Pharmacy and Walgreens for convenient medication refills. For dining options, residents can choose from a range of restaurants serving Mexican cuisine at Aliberto's Jr Fresh Mexican Food or upscale dining at 13 Coins. There are also cafes like Starbucks and Dutch Bros Coffee for socializing with friends. Furthermore, the area features parks like Gene Coulon Memorial Beach Park and cultural attractions such as the AMC Kent Station 14 theater, providing entertainment options for seniors looking to stay active. Overall, this neighborhood offers a mix of healthcare services, dining choices, recreational opportunities, and spiritual support through places of worship like Holy Spirit Parish, making it an ideal location for senior living.

Physicians

• Valley Medical Center, Rehab Services Pt Ot Therapy (0.9 miles)
• Northwest Foot And Ankle Center, PS (1.9 miles)
• King LASIK (1.9 miles)
• Valley Medical Center - Fairwood Clinic (2.3 miles)
• Kent Eye Clinic (2.4 miles)
• Kosnoski Eye Care (5.3 miles)
• Three Tree Women's Clinic (7.2 miles)

Restaurants

• Uwajimaya (1.2 miles)
• IHOP (1.4 miles)
• Aliberto's Jr Fresh Mexican Food (1.5 miles)
• MOD Pizza (2.2 miles)
• Moctezuma's Mexican Restaurant & Tequila Bar (3.2 miles)
• Azteca Mexican Restaurants (3.6 miles)
• 13 Coins (5.2 miles)

Pharmacies

• Fred Meyer Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• Bartell Drugs (2 miles)
• Rite Aid (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Bartell Drugs (2.5 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (1.5 miles)
• Dutch Bros Coffee (1.5 miles)
• Starbucks (2.4 miles)
• Floret (5.4 miles)
• Starbucks (7.3 miles)
• Starbucks (7.3 miles)

Transportation

• Renton Municipal Airport (RNT) (2.4 miles)
• SeaTac/Airport Station (5.2 miles)
• International Arrivals Facility (5.3 miles)
• Concourse A (5.3 miles)
• Concourse D (5.3 miles)
• Club at SEA (5.3 miles)
• N Gate Security (5.4 miles)

Parks

• Gene Coulon Memorial Beach Park (3.1 miles)
• North SeaTac Park (5.8 miles)
• Johnson Pit #30, Earthworks Park (5.8 miles)
• Wilson Playfields (5.9 miles)
• Seward Park (6.8 miles)
• Springwood Park (7.4 miles)
• Lake Meridian Park (7.5 miles)

Theaters

• AMC Kent Station 14 (5.8 miles)
• AMC Factoria 8 (8.1 miles)

Places of Worship

• Holy Spirit Parish (6.2 miles)