Sequoia Village

Pros

• The Sequoia Assisted Living Community is known for its compassionate staff and good staff-to-patient ratio, providing a supportive environment for residents.
• Many reviewers have praised the cleanliness and pleasant atmosphere of the facility, noting that it smells good and feels welcoming.
• Several individuals appreciated the thoroughness of the initial tour and the informative conversations with staff, which helped ease their concerns about moving in.
• Residents benefit from a well-rounded menu with dining options that cater to specific dietary needs, such as diabetes-friendly meals.
• The facility features beautiful outdoor spaces and gardens, enhancing the overall living experience for residents.
• Reviewers expressed confidence in the activities offered at The Sequoia, indicating that it provides ample opportunities for social engagement and recreation among residents.
• Positive experiences regarding care management were shared, with staff showing understanding and support toward residents' emotional needs.
• Families felt a sense of reassurance knowing that their loved ones were being treated with respect and kindness by both staff and fellow residents at The Sequoia.

Cons

• The care staff consistently works understaffed and undertrained, leading to inconsistent care.
• The food at The Sequoia Assisted Living Community is not good at all.
• A resident suffered from a serious open wound on her heel that was not being properly cared for.
• Management appears indifferent to the residents' needs and concerns.
• There were issues with promised amenities in a resident's room, including a non-functional safety necklace and TV.
• The wait times for care were extended due to being short-staffed, causing frustration for residents.
• Communication was poor; there were occasions when phone calls went unanswered.
• Promises made by the sales staff about pricing and accommodations were not fulfilled, leading to dissatisfaction among families.
• Residents frequently expressed their desire not to stay at the facility due to various issues.
• Families felt that the management only provided answers they wanted to hear in order to secure payment, rather than addressing actual concerns seriously.

Review

The Sequoia Assisted Living Community has apparently made a significant impression on many individuals and families, with multiple reviewers praising its ambiance, staff interactions, and overall commitment to care. One family described their initial encounter with The Sequoia as highly positive, noting that the first conversation and tour were informative and left an excellent impression. The decision to reserve a spot for their father was influenced by personal recommendations from acquaintances who had family members living there—an endorsement that speaks volumes in the world of assisted living. Although they acknowledged ongoing renovations that made parts of the facility appear torn up, they were optimistic about the improvements to come. They highlighted the compassionate nature of the staff, specifically mentioning the good staff-to-patient ratio and low turnover rates as indicators of stability and quality service.

Visitors frequently commented on the cleanliness of The Sequoia, contrasting it favorably against other facilities where unpleasant odors were apparent. One reviewer emphasized how refreshing it was not to encounter any malodorous smells often associated with older care homes. This sentiment was echoed by others who appreciated that cleanliness extended beyond surface-level observations to encompass a pleasant atmosphere throughout the community.

While most reviews highlight the caring nature of staff members like Covina—a marketing professional who offered assistance during a friend’s relocation—some feedback raises concerns regarding care consistency and staffing levels. A friend mentioned her experience moving into The Sequoia following a hip injury; although her initial impressions were mostly positive, she later reported inadequacies in her friend's room due to subpar overhead lighting—as well as minor maintenance issues that needed addressing within common areas. Despite these challenges, it appeared that care staff were doing their best under the circumstances but may have been hampered by understaffing.

Diving deeper into specifics about amenities, one reviewer noted how promising The Sequoia’s activity calendar seemed after COVID-related restrictions began lifting; they observed various activities designed to keep residents engaged—a crucial component in fostering social connections in assisted living environments. Moreover, while no one could comment on food quality based on firsthand experience during tours or move-ins, there was a consensus among some reviewers about high standards regarding menu diversity and accommodating dietary needs for residents.

However, this positive outlook came amidst some scathing critiques focused on inconsistencies between promises made during tours versus what was delivered once residents moved in. For instance, discontent surrounding hidden costs emerged prominently as several families expressed frustration over deceptive pricing practices and unfulfilled commitments regarding room readiness upon arrival. These experiences painted a stark contrast when compared with those who enjoyed successful transitions into their new living situations at The Sequoia.

Ultimately, opinions varied considerably among those who experienced life at The Sequoia Assisted Living Community firsthand. While numerous families conveyed feelings of gratitude toward staff's dedication combined with solid recommendations for prospective residents seeking options within senior living communities close by—the disparity between these glowing reports against unfavorable experiences highlighted significant gaps needing attention at this facility. As such differing perspectives underscore essential considerations surrounding transparency in communications along with clarity around services rendered versus fees incurred—prospective residents would do well conducting thorough research before committing to any particular place perched on their shortlist of options.

Physicians

• Olympia Pediatrics (0.1 miles)
• Brook Schales, ND (0.1 miles)
• Dermatology & Allergy Specialist of Olympia (0.1 miles)
• Olympia OB/GYN (0.1 miles)
• D. Dujela Michael Dpm, FACFAS (0.1 miles)
• David Slack, MD (0.2 miles)
• Providence Neurology (0.2 miles)

Hospitals

• Providence Health & Services (0.3 miles)
• South Sound Surgery Center (0.4 miles)

Pharmacies

• Medical Center Pharmacy (0.5 miles)
• Super Supplements (0.9 miles)
• Albertsons Pharmacy (1 miles)
• Rite Aid (1.2 miles)
• Kirk's Drug (1.3 miles)
• Fred Meyer Pharmacy (1.4 miles)
• Earth Alternative Medicine (1.5 miles)

Restaurants

• IHOP (0.7 miles)
• Applebee's (1.1 miles)
• Casa Mia (1.1 miles)
• McDonald's (1.1 miles)
• Wendy's (1.1 miles)
• Arby's (1.1 miles)
• Shari's Restaurant (1.1 miles)

Cafes

• Starbucks (0.9 miles)
• San Francisco Street Bakery (1.9 miles)
• Olympia Coffee Roasting Co. (2.5 miles)
• Budd Bay Cafe (2.8 miles)
• Banh Mi Saigon 8 (2.9 miles)

Places of Worship

• Saint Placid Priory (1.2 miles)
• Light And Life Bible Church (1.7 miles)
• Sacred Heart Catholic Church (2.1 miles)

Parks

• Friendly Grove Park (1.3 miles)
• Priest Point Park (2.4 miles)
• Percival Landing Park (2.7 miles)

Theaters

• Regal Martin Village ScreenX & IMAX (1.6 miles)

Transportation

• Olympia Transit Center (2.7 miles)