Red Oak Residence of North Bend

Pros

• Amy Jarboe, the Director of Red Oak, is praised for her remarkable ability to balance protective measures with kindness towards residents and their families.
• Residents and their families feel that the staff at Red Oak is friendly, kind, and respectful.
• Many reviews highlight the clean and welcoming environment of Red Oak, contributing to a "home-like" feel.
• The food served at Red Oak is well-received, with residents particularly enjoying meals like chicken.
• The facility's location offers convenient access to parks and community activities, enhancing the living experience for residents.
• Visitors appreciate the beautiful views and attractive apartments available at Red Oak.
• Overall management at Red Oak is described as compassionate and dedicated to providing excellent care for residents.

Cons

• The receptionist at the front desk was very argumentative and unhelpful, making it difficult to resolve issues.
• There was a lack of communication between staff regarding residents' health and medical issues.
• Return calls from the facility were not expected unless it involved a financial transaction.
• It was extremely challenging to obtain any money back from the facility.
• Only one employee in the center was considered reliable for assistance by a reviewer.

Review

Red Oak Retirement Center in North Bend, WA, has garnered a range of responses from residents and their families, highlighting both the strengths and weaknesses of the facility. Many reviewers spoke highly of the management and staff, particularly noting the compassionate care provided by Amy Jarboe, the Director of the facility. She has been recognized for her ability to balance strict Covid-19 protective measures with kindness, ensuring that residents feel safe yet connected to their families. One family shared a personal experience about how Amy played an instrumental role in crafting a plan for their loved one after a stroke, showcasing her commitment not only to safety but also to personalized care.

The general atmosphere at Red Oak is frequently described as warm and welcoming. Visitors have noted that the facility is clean and well-maintained, with a pleasant smell that adds to its homely charm. Residents appreciate the food—particularly mentioning favorite meals like chicken—and many have expressed gratitude for regular cleaning services provided in their rooms. The warmth extends beyond just cleanliness; residents often report feeling cared for by friendly staff members who work diligently to make everyone's experience positive.

However, not all feedback has been complimentary. Some reviews shed light on concerns regarding communication within the staff and management structure. A few individuals encountered unhelpful behavior from receptionists who seemed argumentative rather than accommodating when issues arose. In these instances, visitors felt that there was insufficient resolution available for pressing concerns related to resident care or financial matters. Such reports suggested there may be gaps in staff training or overall management effectiveness that could impact resident experiences negatively.

In addition to conflicting opinions on staff interaction, several family members indicated struggles with getting timely responses regarding billing or financial inquiries. Many voiced frustration over what they perceived as poor communication practices that left them feeling neglected during distressing periods concerning their loved ones' health needs. This lack of responsiveness contributed to an overall sentiment among certain reviewers that there could be improvements in administrative operations at Red Oak.

Despite some critiques, many families still recommend Red Oak due to its dedicated staff and supportive community environment where friendships can flourish among residents. With numerous activities offered on-site and proximity to local amenities like parks and shopping areas, residents find plenty of opportunities for social engagement outside of structured programming within the facility itself. Facilities such as full-size refrigerators in apartments are attractive features sought after by potential residents looking for independence even while receiving care.

Ultimately, Red Oak Retirement Center presents a complex picture: it is marked by both commendable qualities and notable challenges typical of assisted living facilities during challenging times like the COVID-19 pandemic. While many express heartfelt appreciation for specific individuals—like Amy Jarboe—for their unwavering support aimed at protecting vulnerable elders through trying circumstances, others see room for improvement when it comes to operational cohesion between different departments and staffing protocols.

In conclusion, feedback about Red Oak reflects a mixture of gratitude paired with calls for constructive changes that could enhance resident satisfaction further while ensuring effective communication across all facets of operations within this essential community haven for seniors facing various life transitions amid ongoing global challenges.

Parks

• Si View Metro Parks (0.4 miles)
• Rattlesnake Lake Recreation Area (3.8 miles)
• Snoqualmie Falls (4.5 miles)
• Swenson Park (4.9 miles)
• Olallie State Park (6.6 miles)
• Central Park (11 miles)
• Beaver Lake Park (12.3 miles)

Restaurants

• Scott's Dairy Freeze (0.4 miles)
• North Bend Bar & Grill (0.4 miles)
• Sure Shot Pub (0.5 miles)
• Los Cabos North Bend (0.7 miles)
• Taco Time NW (0.8 miles)
• McDonald's (0.8 miles)
• Snoqualmie Brewery and Taproom (3.4 miles)

Cafes

• Huxdotter Specialty Coffee (0.5 miles)
• Mercurys Madness (7.7 miles)
• Umi Cafe (12.3 miles)
• Issaquah Coffee Company (12.8 miles)
• Starbucks (12.8 miles)
• Starbucks (13.1 miles)
• Starbucks (14.5 miles)

Pharmacies

• Bartell Drugs (0.5 miles)
• The Falls Compounding Pharmacy (3.3 miles)
• Village Pharmacy (5.2 miles)
• QFC Pharmacy (11.7 miles)
• Walgreens (12.7 miles)
• Fred Meyer Pharmacy (12.9 miles)
• Bartell Drugs (13 miles)

Physicians

• Snoqualmie Valley Clinic (3.3 miles)
• Swedish Physicians Snoqualmie (4.1 miles)
• NOBU Integrative Medicine Dr Michelle Walter (5 miles)
• Snoqualmie Ridge Medical Clinic (5.2 miles)
• Sindorf, John Dr - Snoqualmie Specialty Clinic (5.3 miles)
• Snoqualmie Specialty Clinic (5.3 miles)
• Swedish Issaquah Professional Clinic (8.9 miles)

Hospitals

• Snoq Valley Hospital (5.2 miles)
• Snoqualmie Valley Hospital (5.3 miles)

Theaters

• Regal Issaquah Highlands IMAX & RPX (11.8 miles)
• AMC Factoria 8 (19.3 miles)