The Crossings At Falls Run

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The Crossings At Falls Run The Crossings At Falls Run The Crossings At Falls Run

The Crossings At Falls Run

60 Brimely Drive, Fredericksburg, VA 22406

For more information about senior living options: (844) 490-3973

3.8 from 34 reviews
5 stars
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Assisted Living Memory Care Respite Care

Overall Review of The Crossings At Falls Run

Pros

  • pro The facility is beautiful, the food is delicious, and the staff are great.
  • pro The staff at Harmony are described as wonderful and friendly.
  • pro Harmony offers numerous activities for residents, helping them make many new friends.
  • pro One employee was described as absolutely phenomenal and went above and beyond.
  • pro The memory care unit is praised for superior care, with residents who are clean and happy.
  • pro Harmony's memory care unit is described as a gem and the best in the area.
  • pro The facility is spotless and looks new.
  • pro There are many amenities, including an on-site beauty parlor and customizable apartments.
  • pro The staff are courteous and very responsive to residents' needs.
  • pro Families report that Harmony's staff and environment are caring and supportive, and would recommend it.
  • pro The environment is spacious and welcoming, with positive vibes.
  • pro The dining and activities are highlighted as contributing to a positive experience for residents.

Cons

  • pro The DON is perceived as not really doing much, despite giving the impression that she is busy.
  • pro The DON allegedly made violent remarks about harming a resident, which reflects unprofessional behavior.
  • pro The ED and DON are described as best friends, making it hard to report concerns to higher management.
  • pro The facility is said to have terminated several good workers and brought in staff from another location, allegedly lowering the quality of care.
  • pro There is a sense of a lack of transparency about why employees were terminated and about new hires from outside.
  • pro A family member notes that their loved one's gender preferences (e.g., not liking men changing her) have caused ongoing issues, implying misalignment between staff and resident needs.

Review

Harmony in the Fredericksburg area is a place that many families initially described as beautiful and welcoming. Several reviewers fell in love with the setting - well-maintained facilities, plenty of space, and an atmosphere that felt calm and cheerful. The food was repeatedly praised as delicious, and the staff were consistently described as friendly, responsive, and caring. For a number of families, Harmony looked like a real home for their loved ones, with residents quickly forming friendships and staff making a visible effort to create a positive daily experience. The sense of community and the ease of visiting, seeing familiar faces, and participating in activities were highlighted as major advantages of the place.

At the same time, there is a recurring undercurrent of concern about management and staffing that colors many of the reviews. Some residents' family members recount a high turnover of executive leadership, including the ED and the Director of Nursing. One reviewer notes that "every few months it's a new ED and DON," and shares a troubling account of interactions with the DON when a resident became combative. The incident included a confrontation in which the DON described the situation in a way that suggested she would physically intervene, saying, "If you hit me I'm gonna rock you, you understand." This has left some families wary and less confident in reporting concerns to upper management, with one reviewer noting that the ED and DON are "best friends," making it feel unsafe to escalate issues. The fear of retaliation or being dismissed is a recurring theme for families who want to protect their loved ones but feel there are barriers to getting answers. One person urged others to "please check on your love ones, ask questions," underscoring the sense that there are unanswered questions about how care is being managed and who is ultimately responsible.

Despite these concerns, many individual experiences remain highly positive. Across several reviews, specific staff members are repeatedly singled out for their dedication. Names like Alisa, Heather (front desk), Tracey, Esther, Kelly, Rhianna, and a large cadre of nurses and CNAs appear as bright spots in the daily operation. Families describe staff as courteous, professional, and consistently attentive to residents' needs, with several noting that the care they received exceeded expectations. Several reviewers emphasized that the care team's heart and commitment made a real difference, even when other aspects of the environment were complicated by leadership changes. The sentiment is clear: when the staff are engaged and supportive, Harmony can deliver a high level of care that feels both personal and compassionate.

Memory care, in particular, is highlighted as a standout area for Harmony. One reviewer with a family member in the memory care unit at Harmony's Falls Run location reports a superior level of care compared with a previous Alzheimer's facility. They describe their loved one as "clean, happy" and note that the food is well received. Another reviewer characterizes Harmony's memory care as a "small memory care unit" that is a gem and makes the ?burg' proud. The emphasis on a smaller, more intimate unit appears to contribute to a sense of security and individualized attention for residents who require specialized dementia care. The ability to customize certain aspects of the living space, such as adding shelves or other conveniences, is also cited as a meaningful and comforting option for families navigating a move to assisted living or memory care.

Another theme that emerges is the value placed on flexibility and the broad range of offerings Harmony provides. Families frequently mention the chance to start with independent living and add assistance as needed, a structure that allows residents to maintain independence while knowing help is available. The extensive amenities - on-site beauty parlors, convenient mailboxes inside, options to have meals delivered to apartments, and a menu that features appealing choices - are all cited as major positives. Reviewers appreciate that the music, social events, and activities create opportunities for residents to connect, make friends, and feel part of a vibrant community rather than isolated in a sterile facility. The ability to tailor an apartment to personal taste, including features like a bathtub, further reinforces the sense that Harmony tries to honor individual preferences.

A few reviews touch on practical outcomes and the overall impression after extended stays. One family member describes a positive experience with the staff, a sense of spaciousness, and confidence in the facility's cleanliness, noting that "the entire facility is spotless and looked new." Another family member outlines a process of exploring options, feeling that Harmony was the best fit after researching nearby communities, and ultimately feeling a strong sense of relief and gratitude as their mother transitioned into a living arrangement that seemed to acknowledge her independence while providing safety and companionship. In several accounts, reviewers express satisfaction that Harmony has supported their loved ones through the early stages of aging, with staff who genuinely care and residents who appear content and well cared for.

Overall, the sentiment about Harmony is mixed but leaning positive for many families who engage with the community on a day-to-day basis. The care, food, and social environment get high marks, and the memory care units are repeatedly described as exceptional. Yet concerns about management turnover and the possibility of gaps in accountability remain a common thread. Families who have personal experience with the ED and DON say those leadership shifts have a tangible impact on morale and consistency of care, prompting some to take their loved ones elsewhere or to seek additional assurances from corporate oversight. The recurring advice is to stay informed, to visit often, and to ask questions - especially about staff turnover, incident reporting, and how leadership changes are affecting day-to-day operations. For many, Harmony represents a place of bright moments and meaningful care, with the caveat that ongoing communication with leadership and vigilant advocacy for residents are essential to ensure the best possible outcomes.

Features

Housing

  • 142 resident community capacity 142 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Crossings At Falls Run is an assisted living community located in Fredericksburg, VA that offers exceptional care for individuals with memory impairments and provides respite care services. Our community strives to provide a comfortable and enriching environment for our residents, ensuring their needs are met while maintaining their independence.

Our amenities are designed to enhance the overall experience of our residents. They can enjoy visiting the beauty salon for haircuts and styling, stay connected with cable or satellite TV, utilize our computer center for internet access, and take advantage of community-operated transportation for outings. Our dining room features restaurant-style dining with delicious meals prepared by our skilled kitchen staff. In addition, residents have access to a fully furnished room with private bathrooms.

We offer various activities and facilities that promote physical and mental well-being. Residents can engage in fitness programs in our well-equipped fitness room, participate in planned day trips to explore the local area, and enjoy resident-run activities that cater to their interests. Our concierge services ensure that all residents' needs are met promptly.

Safety is a top priority at The Crossings At Falls Run. We provide 24-hour call system and supervision to ensure the security of our residents at all times. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available from our trained staff. Medication management is also provided to ensure proper medication administration.

For those with specialized dietary restrictions or conditions like diabetes or mild cognitive impairment, we offer special dietary plans tailored to their needs. Our mental wellness program focuses on promoting emotional well-being through various therapeutic approaches. Specialized memory care programming is available for individuals with memory impairments.

Convenience is key at The Crossings At Falls Run as we have nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters. We also assist in transportation arrangements for non-medical purposes as well as transportation to doctors' appointments whenever needed.

The Crossings At Falls Run is a caring assisted living community that provides excellent care, comprehensive amenities, engaging activities, and convenient access to nearby facilities and services. We are committed to ensuring the well-being and comfort of our residents while promoting independence and an enriching lifestyle.

Nearby Places of Interest

Restaurants

  • 6 Bears And A Goa (0.4 miles)
  • Firehouse Subs (0.7 miles)
  • Chick-Fil-A (0.7 miles)
  • Sonic Drive-In (0.8 miles)
  • Subway (1.1 miles)
  • Wendy's (1.6 miles)
  • Waffle House (1.6 miles)

Cafes

  • Starbucks (0.9 miles)
  • Panera Bread (1.8 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.1 miles)
  • Hyperion Espre (5.1 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walmart Pharmacy (1.1 miles)
  • Wegmans (3.8 miles)
  • CVS Pharmacy (4.3 miles)
  • CVS Pharmacy (4.8 miles)
  • CVS Pharmacy (4.8 miles)
  • Walgreens (5.1 miles)

Physicians

  • Heppe Howard MD (3.8 miles)
  • Plastic Surgery Services Of Fredericksburg (3.8 miles)
  • Kostas J. Constantine, MD (3.8 miles)
  • Squillante Robert G MD (3.8 miles)
  • Pulmonary Associates of Fredericksburg (3.9 miles)
  • Central Virginia Orthopedics and Sports Medicine (3.9 miles)
  • Preferred Pediatrics at Snowden (3.9 miles)

Places of Worship

  • Unitarian Universalist Fellowship (4.8 miles)
  • St Mary Of The Immaculate Conception (5.2 miles)

Theaters

  • Regal Fredericksburg & IMAX (4.9 miles)

Frequently Asked Questions

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