IncrediCare - Fairfax, VA

Pros

• The caregivers sent by Incredicare were sweet, caring, and professional, always willing to assist with a smile.
• Families felt connected with the caregivers and expressed satisfaction with the compassionate care provided.
• Incredicare demonstrated responsiveness and a commitment to resolving issues quickly, which was greatly appreciated by clients.
• Many customers reported that their loved ones received competent and attentive care, allowing them to maintain a sense of independence at home.
• The administrative staff at Incredicare was described as friendly, helpful, and easy to work with, contributing to a positive overall experience.
• Clients noted that communication from Incredicare was effective, fostering trust in the services provided.

Cons

• The employees from Incredicare seemed to have no skills and made the patient's last days even more difficult for the family.
• There were issues with reliability and communication, leading to a lack of care when needed, which caused frustration for the family.
• The administrative staff pulled their caregiver without prior notice, leaving the family without assistance.
• Numerous calls went unreturned when caregivers failed to show up as scheduled, indicating poor customer service.
• Despite previously recommending Incredicare, the reviewer now regrets it due to recent negative experiences.
• Overall dissatisfaction with finding a suitable caregiver was expressed, although not necessarily blaming Incredicare itself.
• A lack of response from the agency during critical times was highlighted as a major concern affecting care quality.

Review

Incredicare, a home care agency, has garnered a variety of feedback from families utilizing its services, particularly during critical times such as hospice care. Some families have reported deeply negative experiences, highlighting issues with the competency and experience of the caregivers provided. One reviewer described how Incredicare supplied Certified Nursing Assistants (CNAs) to their mother during her last days in hospice. Unfortunately, the family felt that these caregivers lacked essential skills and experience, which ultimately made their loved one’s final days more challenging. This family's frustration was compounded by the need to frequently contact Incredicare regarding various issues that arose during this sensitive period.

Conversely, other reviews present a markedly different perspective on Incredicare's services. A long-term client shared their appreciation for the agency's competent and compassionate care that allowed their father-in-law to maintain his independence. The relationship built between the caregiver and the family was emphasized as supportive and familial, reflecting positively on Incredicare's commitment to delivering quality service. Similarly, numerous reviewers praised the caregivers for being sweet, caring, and professional—describing how they fulfilled requests with smiles and developed strong connections with clients.

Despite some discrepancies in caregiver performance reported by certain families, many expressed satisfaction with Incredicare overall. One user noted that while they did not find an ideal match for their loved one initially, they held no grievances against the staff for this challenge. They recognized that connecting clients with suitable caregivers can be a complex process but did appreciate the friendly demeanor of Incredicare’s administrative personnel throughout their interactions.

Reliability is paramount in caregiving situations; however, several negative experiences highlight shortcomings in this area at Incredicare. A reviewer who had been depending on Incredicare since May 2014 voiced profound disappointment when their beloved caregiver was removed without notice to accommodate other clients. The reviewer recounted leaving numerous messages when caregivers failed to show up as scheduled—a scenario that left them feeling neglected and frustrated over communication failures within the agency.

For those who experienced positive outcomes with specific caregivers from Incredicare, stories often included praise for individualized attention and a willingness from caregivers to engage creatively with clients suffering from conditions like dementia or Alzheimer’s disease. Testimonials indicate significant satisfaction when caregivers are well-equipped to enhance quality of life through meaningful activities alongside routine assistance—fostering not only dependence but also opportunities for independence wherever feasible.

Moreover, it appears that some families found success thanks to recommendations from external sources like "A Place for Mom," which facilitated connections between families seeking assistance and home care services like those offered by Incredicare. One testimonial illustrated this point perfectly: after reaching out due to concerns about moving an elderly parent into a nursing home setting, supportive case representatives from both organizations quickly responded with options tailored specifically for enhancing the living arrangements for seniors at home—a move highly appreciated by both family members involved.

As evidenced by these contrasting narratives surrounding Incredicare, it remains clear that individual experiences can vastly differ based on multiple factors such as specific caregiver qualifications, scheduling reliability within management practices, ongoing communication channels established between administrative staff and families needing support at crucial times in life. While some voices advocate passionately on behalf of trusted relationships formed through caregiving arrangements offered—signifying hope within holistic care—others echo vital concerns about maintaining standards necessary amidst an evolving spectrum of needs faced daily within households requiring specialized assistance.

This area of Fairfax, Virginia offers a variety of amenities and services that cater to the needs of seniors. With several physicians specializing in different areas such as otolaryngology, cardiology, and pediatrics, residents can easily access healthcare facilities within a short distance. There are also pharmacies nearby for convenient medication pickup. Parks like Van Dyck Park provide opportunities for outdoor leisure activities, while nearby theaters offer entertainment options. The presence of places of worship ensures spiritual support for those who seek it. Additionally, easy access to public transportation from the Vienna/Fairfax Metro Station makes it convenient for seniors to travel around the area. Inova Fairfax Medical Campus and other hospitals are within close proximity, ensuring quick medical attention if needed. Overall, this neighborhood provides a mix of healthcare services, recreational facilities, and transportation options suitable for senior living.

Physicians

• Otolaryngology Associates, PC (0.5 miles)
• Eye Specialists and Surgeons of Northern Virginia (3.5 miles)
• Fairfax Allergy (3.7 miles)
• Virginia Heart (4.6 miles)
• Burke Allergy & Asthma Center (4.7 miles)
• Fairfax Pediatric Associates (5.3 miles)
• Fairfax Radiolgy Consultants Centreville/Clifton Imaging Center (7.2 miles)

Parks

• Van Dyck Park (0.6 miles)
• Daniels Run Park (1.4 miles)
• Fairfax Memorial (2.2 miles)
• FairLakes Townhouse Playground (3.5 miles)
• Foxstone Park (4.8 miles)
• Wolf Trap National Park for the Performing Arts (5.7 miles)
• Tysons Pimmit Park (6.4 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1 miles)
• Wegmans (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.9 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.9 miles)
• IHOP (2 miles)
• McDonald's (2.1 miles)
• Ozzie's Good Eats (2.6 miles)
• McDonald's (3 miles)

Cafes

• Starbucks (1.6 miles)
• Peet's Coffee and Tea (2.7 miles)
• Starbucks (2.9 miles)
• Starbucks (3.8 miles)
• Caffe Amouri (3.8 miles)
• Simply Social Coffee (4 miles)
• Starbucks (4.2 miles)

Places of Worship

• Islamic Center Northern Virginia Trust (2 miles)
• McLean Islamic Center (6.2 miles)
• St Andrew the Apostle Catholic Church (7.2 miles)

Transportation

• Vienna/Fairfax - GMU Metro Station (2.4 miles)
• Tysons Corner Metro Station (6.3 miles)

Theaters

• Cinemark Fairfax Corner 14 and XD (2.7 miles)
• ShowPlace ICON at The Boro (6.1 miles)
• AMC Tysons Corner 16 (6.3 miles)

Hospitals

• Inova Heart and Vascular Institute (4.2 miles)
• Labor and Delivery - Fairfax Hospital (4.3 miles)
• Inova Fairfax Medical Campus (4.3 miles)
• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (4.4 miles)