IncrediCare - Fairfax, VA in Fairfax, VA

Pros

• They provided the best care for him until he died.
• Incredicare's caregivers were professional, courteous, and compassionate.
• Incredicare's team gave the family peace of mind, knowing the husband was in safe hands at night.
• Incredicare invested significant effort to understand her needs, resulting in a great personality match and compassionate care.
• Incredicare provides comprehensive in-home care supported by a nursing and administrative team, ensuring continuity.
• They are willing to do whatever it takes to deliver in-home care, significantly increasing peace of mind.
• They are easy to communicate with and help clients move forward.
• The caregivers are dependable, well-trained, and show kindness and patience.
• They are highly recommended, with prompt, caring caregivers and superior support staff.
• The caregivers are bright, cooperative, and accommodating.

Cons

• The CNAs provided during hospice were described as lacking skills and experience, making the patient's last days more difficult for the family.
• The reviewer felt they were being held hostage in their own home and experienced harassment after seeking to end services.
• The admin staff pulled the caregiver without notice, leaving the family with no one and calls often not returned.
• Some caregivers were described as unskilled or unengaged, with instances of sleeping or being distracted instead of helping.
• Reliability and communication were criticized as areas where Incredicare failed.
• The reviewer stated they would never recommend Incredicare again.
• Office visits were sometimes unannounced, which the reviewer described as intrusive or like spying.

Review

IncrediCare is best suited for families that want highly personalized, in-home care with strong clinical oversight and a willingness to lean into a hands-on, caregiver-matching approach. The community thrives when a loved one needs more than basic assistance - whether it's post-acute rehab at home, Parkinson's or Lewy body dementia support, or hospice-in-place care - where a dedicated nursing and administrative team can tailor a care plan, monitor changes monthly, and adjust the roster to keep the person safe and engaged. Local familiarity matters here; many families appreciate caregivers who know the region, and the organization's structure supports a seamless interface with insurers and clinicians, all aimed at keeping care home-based and comfortable.

That said, alternatives should be on the radar for families who prize unwavering reliability and perfectly predictable logistics. A few reviews highlight gaps in scheduling continuity and communication, including instances where a caregiver was pulled for another client or where messages went unanswered and promises to reinstate care were not kept. For households that cannot tolerate even brief gaps in supervision, or that require 24/7 coverage with guaranteed continuity, a more rigid scheduling model or a facility-based option might prove more suitable. Families needing strict, crystal-clear billing and invoicing without occasional administrative friction may also want to compare rivals with stronger track records in consistent billing practices.

The strongest positives are clear and meaningful: highly capable, compassionate caregivers who stay engaged with the client and with family members, backed by a nursing team that reassesses care plans monthly. The care team provides more than daily living support - therapies, safety measures such as proper use of assistive devices, and routine exercises. The organization emphasizes a "do whatever it takes" mindset, which translates into careful caregiver matching, proactive problem-solving, and a genuine emphasis on the client's dignity and safety. When a caregiver is well aligned, families report strong connection with the client, smooth daily routines, and noticeable improvements in living with chronic conditions.

Operational strength also shows up in the way the system coordinates. An experienced director of operations and a professional office staff are repeatedly praised for communication and for moving swiftly to address issues. The care-management framework - nursing assessments, care plans updated in a centralized system, and scheduling adjustments to preserve continuity - provides a robust backbone for in-home care. This structure often yields lower stress for families, because there is a tangible single point of accountability and a clear pathway for escalation if problems arise, even when occasional service hiccups occur.

However, the most jarring drawbacks tend to revolve around reliability and communication gaps. Instances where a caregiver is unavailable at the last minute, or where families must repeatedly call and still not receive timely replies, can undermine the peace of mind that in-home care strives to deliver. There are also reports of mixed experiences with hospice CNAs, where skills and experience levels varied, underscoring the importance of ongoing caregiver coaching and careful selection for highly specialized needs. Billing and scheduling tensions - when they occur - can erode trust unless the agency demonstrates transparent processes and rapid corrective action.

For families weighing a decision, the takeaway is clear: IncrediCare offers a compelling blend of empathetic, skilled caregiving and a strong, nursing-led care framework that supports staying at home with dignity. It rewards those who can partner with a responsive team, insist on a clear care plan, and build in backup coverage to cover inevitable gaps. To optimize outcomes, negotiate a written care plan with primary and backup caregivers, set explicit response times, demand monthly nursing reviews, and require direct contact for scheduling changes. If predictability and flawless continuity are non-negotiable, it makes sense to compare other agencies or consider a facility-based option; if a family values deep personalization, rapid problem-solving, and a warm, patient-centered approach, IncrediCare is well worth choosing - with eyes wide open to the need for solid communication expectations and contingency planning.

This area of Fairfax, Virginia offers a variety of amenities and services that cater to the needs of seniors. With several physicians specializing in different areas such as otolaryngology, cardiology, and pediatrics, residents can easily access healthcare facilities within a short distance. There are also pharmacies nearby for convenient medication pickup. Parks like Van Dyck Park provide opportunities for outdoor leisure activities, while nearby theaters offer entertainment options. The presence of places of worship ensures spiritual support for those who seek it. Additionally, easy access to public transportation from the Vienna/Fairfax Metro Station makes it convenient for seniors to travel around the area. Inova Fairfax Medical Campus and other hospitals are within close proximity, ensuring quick medical attention if needed. Overall, this neighborhood provides a mix of healthcare services, recreational facilities, and transportation options suitable for senior living.

Physicians

• Otolaryngology Associates, PC (0.5 miles)
• Eye Specialists and Surgeons of Northern Virginia (3.5 miles)
• Fairfax Allergy (3.7 miles)
• Virginia Heart (4.6 miles)
• Burke Allergy & Asthma Center (4.7 miles)
• Fairfax Pediatric Associates (5.3 miles)
• Fairfax Radiolgy Consultants Centreville/Clifton Imaging Center (7.2 miles)

Parks

• Van Dyck Park (0.6 miles)
• Daniels Run Park (1.4 miles)
• Fairfax Memorial (2.2 miles)
• FairLakes Townhouse Playground (3.5 miles)
• Foxstone Park (4.8 miles)
• Wolf Trap National Park for the Performing Arts (5.7 miles)
• Tysons Pimmit Park (6.4 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1 miles)
• Wegmans (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.9 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.9 miles)
• IHOP (2 miles)
• McDonald's (2.1 miles)
• Ozzie's Good Eats (2.6 miles)
• McDonald's (3 miles)

Cafes

• Starbucks (1.6 miles)
• Peet's Coffee and Tea (2.7 miles)
• Starbucks (2.9 miles)
• Starbucks (3.8 miles)
• Caffe Amouri (3.8 miles)
• Simply Social Coffee (4 miles)
• Starbucks (4.2 miles)

Places of Worship

• Islamic Center Northern Virginia Trust (2 miles)
• McLean Islamic Center (6.2 miles)
• St Andrew the Apostle Catholic Church (7.2 miles)

Transportation

• Vienna/Fairfax - GMU Metro Station (2.4 miles)
• Tysons Corner Metro Station (6.3 miles)

Theaters

• Cinemark Fairfax Corner 14 and XD (2.7 miles)
• ShowPlace ICON at The Boro (6.1 miles)
• AMC Tysons Corner 16 (6.3 miles)

Hospitals

• Inova Heart and Vascular Institute (4.2 miles)
• Labor and Delivery - Fairfax Hospital (4.3 miles)
• Inova Fairfax Medical Campus (4.3 miles)
• Inova Vascular Diagnostic and Imaging Services - Fair Oaks (4.4 miles)