Hillcrest Care Center in Sandy, UT

348 East 8000 South, Sandy, UT 84070

For more information about senior living options: (844) 490-3973

4.2 from 6 reviews
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Assisted Living

Overall Review of Hillcrest Care Center

Pros

  • pro The caretakers demonstrated exceptional compassion and expertise during a crisis.
  • pro The staff were wonderful, and the patients felt they were in caring hands.
  • pro The facility is extremely clean and well maintained.
  • pro The meals are nutritious, satisfying, and cost-effective.
  • pro Residents participate in structured activities, enjoy the company of others, and receive one-on-one outings with staff.
  • pro Staff foster meaningful friendships with residents, and former staff frequently visit, showing ongoing care.

Cons

  • pro They hung up the phone on him twice when he had a genuine question; the customer service was horrible.

Review

Hillcrest Care Center in Sandy, Utah is best suited for families seeking an active, community-based assisted living where seniors can retain independence while enjoying meaningful daily programs. This is a place that rewards participation: residents appear well-integrated into a caring ecosystem, with daily outings, crafts, writing projects, and opportunities to pursue personal interests. The backbone is a compassionate staff culture that treats residents with respect, creating a sense that caregivers are allies in daily life rather than distant operators. For families that prioritize a lively social environment, long-tenured staff relationships, and a clean, well-kept setting, Hillcrest presents a compelling fit.

Those who must have consistently responsive customer service or transparent, real-time communication with administration may want to look at alternatives. The reviews reveal at least one family-level frustration with getting hung up during questions, suggesting that a few touchpoints can be brittle. For households where immediate updates, rapid issue resolution, or highly structured medical oversight are non-negotiable, Hillcrest may fall short of the mark. If the care needs skew more toward intensive clinical supervision or a facility with higher nursing-to-resident ratios, exploring other options could be prudent.

From the positives, several themes stand out. A scene of calm competence during a medical event at a craft-store outing underscored staff prowess and composure, illustrating that caregivers here are capable under pressure. The environment stays clean and well maintained, a foundation that supports both safety and dignity. Residents benefit from a robust menu of activities, daily community outings, and one-on-one staff support, which together sustain a sense of purpose and belonging. The program extends into creative and practical pursuits - residents have been assisted in writing books, making movies, finding jobs, and participating in crafts - demonstrating a rare depth to activity programming and a willingness to nurture individual passions. Long-tenured staff and a culture of frequent informal check-ins further reinforce trust and continuity of care, while visitors who used to work there remain connected, signaling authentic relationships beyond the formal shifts.

These strengths matter most because they counterbalance the communication hiccups that occasionally show up in reviews. When care is visible, attentive, and anchored in daily routines that emphasize independence and social contact, the impact of a distant phone exchange diminishes. The ability to turn everyday moments into purpose-filled activities - outings, crafts, and collaborative projects - gives Hillcrest a distinctive quality of life advantage. Cleanliness, reliable meal quality, and cost-conscious dining also reduce family stress by framing care as an attainable, sustainable lifestyle rather than a luxury. In short, the core value is meaningful engagement and personal connection, which can compensate for administrative quirks in the right fit.

Families weighing Hillcrest should assess fit along clear lines. If the priority is a warm, empowering community with rich programming and staff who know residents by name, Hillcrest stands out. If, however, constant administrative responsiveness and proactive communication from a dedicated administrator are non-negotiable, it may be wise to compare with communities known for tighter family communication protocols. Prospective residents should request to meet the director, observe a care planning session, and ask for a straightforward contact for day-to-day questions. Inquire about staff-to-resident ratios, how outings are scheduled, and how quickly concerns are escalated. These steps help ensure the admired strengths translate into day-to-day confidence for families.

Bottom line: Hillcrest Care Center is a strong choice for households seeking an active, socially rich, independence-supportive living environment with compassionate front-line care, a clean setting, and a programming slate that invites residents to grow. It is less well suited for families for whom impeccable administrative responsiveness is non-negotiable or for those needing intensive medical oversight beyond assisted living. The evidence suggests that when the right expectations are set - clarity about communication, clear care plans, and regular, open family updates - the combination of caring staff, engaged residents, and purposeful activities makes Hillcrest a dependable option. A thoughtful visit and direct conversations will reveal whether this community can become the reliable home many families want.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (14 miles away) Salt Lake City International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hillcrest Care Center in Sandy, UT is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can get pampered and look their best. Each resident also has access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, ensuring that residents can easily get around.

For those who enjoy technology, there is a computer center with internet access. Dining is provided in a restaurant-style setting, offering delicious meals prepared by the staff. Housekeeping services are also included to keep each resident's living space clean and well-maintained.

Hillcrest Care Center offers a variety of spaces for residents to enjoy outdoor activities and relaxation, including a garden and outdoor space. The fitness room provides opportunities for exercise and physical activity. There is also a gaming room and small library for recreational purposes.

The community takes care of move-in coordination to make the transition as smooth as possible for new residents. Private bathrooms are available for convenience and privacy. Telephone service is provided for easy communication with loved ones.

Care services at Hillcrest Care Center include 24-hour call system and supervision to ensure the safety and well-being of every resident. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. The staff also assists residents with medication management and follows special dietary restrictions like diabetes diet.

To keep residents engaged mentally, a mental wellness program is offered. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.

Residents can socialize and participate in various activities organized by the community such as fitness programs, planned day trips, and resident-run activities. Daily activities are scheduled to keep everyone entertained.

In terms of proximity to essential amenities nearby, Hillcrest Care Center conveniently has cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals within close reach.

With its array of amenities and care services, Hillcrest Care Center provides a comfortable and supportive environment for seniors in Sandy, UT.

Nearby Places of Interest

Pharmacies

  • Harmon's (0.6 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Walmart Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Jolley's Sandy Compounding Pharmacy (2.7 miles)
  • Dan's Foods-70th South (2.8 miles)

Physicians

  • Joseph D. Jensen, MD (1.4 miles)
  • Allergy Associates of Utah (2.3 miles)
  • University of Utah Dermatology (2.3 miles)
  • Midvalley Health Center moran (2.3 miles)
  • Utah Vein Specialists (2.5 miles)
  • Saphu Pradhan, MD - Intermountain Cottonwood Clinic (2.7 miles)
  • Interventional Spine & Pain Management (2.7 miles)

Restaurants

  • McDonald's (1.4 miles)
  • In-N-Out Burger (1.6 miles)
  • The Original Pancake House Utah - Ft Union (1.7 miles)
  • Red Rock Brewing Co. (2.1 miles)
  • Prohibition (2.3 miles)
  • Slackwater (2.9 miles)
  • Tacos Lopez (2.9 miles)

Theaters

  • Megaplex Theatres (1.7 miles)

Transportation

  • TRAX Fashion Place West (2.2 miles)
  • TRAX Murray North (5 miles)
  • TRAX Meadowbrook (5.8 miles)
  • Trax Ballpark Staion (6.1 miles)
  • Draper UTA Frontrunner Station (6.4 miles)

Places of Worship

  • Utah Islamic Center (2.4 miles)
  • Pepperwood Chapel (4.5 miles)
  • South Jordan Utah Stake Center (4.8 miles)
  • Church of Jesus Christ of Latter Day Saints (6.3 miles)
  • Church of Jesus Christ of Latter Day Saints (6.4 miles)
  • Church of Jesus Christ of Latter Day Saints (6.4 miles)

Hospitals

  • Orthopedic Specialty Group - TOSH (2.7 miles)
  • Intermountain Medical Center (3.8 miles)
  • St Mark's Hospital (5.7 miles)
  • Valley Mental Health (6.5 miles)

Parks

  • No Name Park (4 miles)
  • River Front Park (4 miles)

Cafes

  • Java Jos (4.4 miles)

Frequently Asked Questions

Where is Hillcrest Care Center?

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