280 East 4000 North, Hyde Park, UT 84318
For more information about senior living options: (844) 490-3973
Autumn Care appears to be a small, well-regarded assisted living and memory care option in Cache Valley that inspires strong opinions from families and visitors. Across many reviews, the facility is framed as a warm, welcoming place with attentive staff, clean surroundings, and a sense of family. Several families express real gratitude for the care their loved ones have received, noting that the environment feels homey and the team goes the extra mile to address needs, answer questions, and provide reassurance during challenging times. Yet, like many senior care facilities, it is not immune to critiques, particularly around staffing and how care is delivered during busier moments.
A broad thread running through the positive reviews is that the staff are caring, personable, and genuinely invested in residents' well-being. Commentators repeatedly describe staff as friendly, knowledgeable, and attentive to individual needs. One reviewer emphasizes Tammy in particular, praising her dedication and noting that Tammy "goes out for the way for all the residents" and is "always there making sure the elderly people have what they need." Several others highlight the overall friendliness and the personal touch the team provides, with phrases like "great personal touch," "the staff really cares for the residents," and "they make you feel welcome and part of a family." The facility is frequently described as clean, comfortable, and well-maintained, with reviewers calling attention to decorative effort, a pleasant atmosphere, and even the aroma of a well-kept building, suggesting a high standard of upkeep and presentation.
Beyond individual staff members, many families express deep confidence in the overall operation of Autumn Care. Reviews talk about a facility that feels well-managed, where administration and care strategies aim to support both residents and their families. One reviewer raves that Autumn Care is "by far the BEST assisted living/memory care facility in Cache Valley," praising the administration along with the staff and the quality of care. Others say they would entrust their loved ones to Autumn Care again, or that they would recommend it to others seeking a caring place for aging relatives. A common sentiment is that the environment supports residents' dignity and comfort, and that the staff's consistent presence makes a meaningful difference in daily life and in moments of need.
There are also testimonials from family members who express gratitude for the opportunities Autumn Care provides for engagement and social activity. Several comments celebrate the sense of community and the joyful atmosphere, with mentions of activities, events, and opportunities for residents to participate and socialize. One reviewer notes that the facility offers fun activities and even invites others to come and "play with us," signaling a lively, relational environment where residents are invited to stay engaged. The overall tone of these accounts is one of appreciation for a place that treats residents like family and makes an effort to foster warmth and connection.
Not all feedback is uniformly glowing, however. One in-depth, highly negative account centers on a visit from a resident's family who found a troubling care lapse: a door left wide open, a resident who was not dressed properly, and a chair that had tipped over as she was too weak to reposition herself. The family describes having to set aside an infant to assist in repositioning the resident, only to be confronted by a lone staff member who admitted they had been "about to get to her" but were the only person on duty at that moment. The reviewer emphasizes that this experience, occurring during visiting hours, was alarming and left the family feeling that the resident's safety and well-being were not being adequately prioritized. The account also notes staff were often found away from residents, "balled up in blankets right after shift change," and otherwise unavailable, with phones and other distractions taking precedence over patient check-ins. The critique attributes the frustration not just to occasional understaffing, but to a breakdown in basic safety and responsiveness during a significant portion of the day.
In a separate, more pointed critique concerning in-home care, another reviewer describes an unhappy experience involving the director. They claim the director frequently makes excuses for staff and alleges that care decisions didn't align with the needs of their loved one. The account mentions a specific situation where the mother was able to watch baseball - a moment the reviewer felt did not reflect the mother's preferences - and accuses the director of attempting to cover for a staff member. This review also includes a financial note about paying staff members for services while criticizing the director's response to the overall quality of care, stating they would not recommend Autumn Care for in-home or facility care. This voice contrasts with the many positive assessments and underscores that experiences with Autumn Care can vary significantly depending on who is involved and how staffing decisions are managed.
Taken together, the reviews depict a facility that many families praise for its warmth, attentiveness, and well-kept environment, with caregivers who are repeatedly described as compassionate and devoted. The vivid praise for Tammy, the strong emphasis on clean surroundings and a home-like atmosphere, and the overall satisfaction expressed by families about communication and reassurance during difficult times contribute to a positive overall impression for many readers. At the same time, there is a clear counterpoint about safety and staffing: a handful of reviewers relay experiences where basic care tasks were not performed in a timely or visible manner, and where supervision and oversight during certain hours were called into question. The contrast between these perspectives highlights the complexity of managing care in a smaller facility, where staffing levels and leadership practices can have a pronounced effect on daily experiences.
In the end, Autumn Care appears to be a place that many families would strongly consider or recommend, especially for those seeking a warm, home-like setting with engaged staff and a strong sense of community. The overwhelmingly positive testimonials celebrate compassionate caregiving, personal attention, and a comfortable, well-cared-for environment. Yet there are genuine cautions about the importance of reliable staffing, vigilant supervision, and responsive care throughout the day. For families evaluating Autumn Care, these mixed voices can be helpful reminders to visit, observe daily routines, meet the care team, and ask detailed questions about scheduling, safety checks, and how staff respond to urgent or changing resident needs. The facility's reputation for warmth and attentiveness, paired with a few hard-earned warnings about gaps in coverage, suggests that careful due diligence - especially around staffing patterns and on-site responsiveness - will be key to finding the best fit for a loved one.
Autumn Care 2 Living Center in Hyde Park, UT is a warm and inviting board and care home that provides exceptional care for seniors. Our fully furnished facility offers a comfortable and homelike atmosphere where residents can feel at ease.
Our community features a spacious dining room, where residents can enjoy delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that each resident's nutritional needs are met. Housekeeping services are provided to maintain a clean and tidy environment.
Outdoor space and a garden area allow residents to enjoy the fresh air and beautiful surroundings. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with loved ones.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives personalized care. Medication management is provided to ensure that medications are taken correctly.
Transportation arrangements for medical appointments are available, ensuring that residents can easily access necessary healthcare services. Nearby cafes, parks, pharmacies, physicians, restaurants make it convenient for our residents to explore the surrounding area and engage in various activities.
Autumn Care 2 Living Center fosters an active lifestyle with scheduled daily activities for our residents to participate in. Whether it's socializing in one of the nearby cafes or attending religious services at one of the places of worship nearby, our community offers opportunities for engagement and connection.
In case of emergencies or medical needs, we have hospitals nearby for prompt medical attention. With our commitment to providing excellent care and creating a vibrant community, Autumn Care 2 Living Center is the ideal choice for seniors seeking a comfortable and supportive assisted living environment in Hyde Park, UT.
Autumn Care 2 Living Center is located at 280 East 4000 North, Hyde Park, UT 84318 in Cache County, Utah
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