Rodica Contra Care Home

Pros

• The staff at Carol Ann's Home are warm, compassionate, and treat residents like family.
• The home feels cozy and homey, reminiscent of visiting loved ones in their own houses.
• The owner, Carol Ann, is caring, patient, and personally involved in daily operations.
• The activities keep residents engaged, making the home lively and welcoming.
• The environment offers a high staff-to-patient ratio and low staff turnover, contributing to quality care.
• The home is described as more than an assisted living facility - it's a true home for elderly residents.
• Families express gratitude for the care provided and consider Carol Ann's Home a top choice.

Cons

• Management is horrible.
• There is no empathy whatsoever.
• Carol Ann acts like she doesn't know anything about what's going on.
• Elizabeth the manager is rude.
• When Elizabeth says she will call back, she won't.
• These people are disgusting.

Review

Carol Ann's Home has become a focal point for mixed but deeply personal experiences shared by families who entrusted their loved ones to its care. Among the memories is a poignant journey with Mimi, a resident whose guardianship shifted when her oldest daughter passed away in 2018. The family describes Carol Ann as incredibly patient and collaborative, someone who was willing to work through the intricacies of guardianship and care planning alongside the relatives who were navigating difficult decisions. They recall a setting that felt more like a home than a facility, noting that Carol Ann's stood apart from many nursing homes by avoiding the common, clinical odor and the sprawling, impersonal common areas. Instead, the home was described as cozy and intimate, bringing to mind visits the family had previously shared at Mimi's own home with Mimi and the grandparents.

In the days leading up to Mimi's passing, the care was characterized by attentiveness and dedication. The family emphasizes that Carol Ann's Home took excellent care of Mimi up until her last breath, a sentiment that culminated in gratitude toward the facility and its staff. The tone here is one of appreciation for a level of attentiveness and compassion that the family felt allowed Mimi to live her final days with dignity and comfort, in a setting they associated with warmth and personal attention.

Not all notes about Carol Ann's Home are uniformly glowing, however. One posting offers a stark contrast, warning readers to beware of the management. According to that review, the management is described as horrible with a marked lack of empathy. The reviewer alleges that Carol Ann appears uninformed about ongoing issues, and that Elizabeth, the manager, acts rudely and is slow to return calls. The crux of this critique centers on responsiveness and empathy, with the reviewer expressing relief that they avoided this "bullet" for their father and labeling the staff as "disgusting" beyond the nurses. This perspective acknowledges the care from the nurses themselves but draws a sharp line at administrative conduct and communication.

Another voice in the tapestry of feedback is more succinct, praising the warmth of the staff. In that vein, the sentiment is simple but positive: the staff are very friendly and helpful. While brief, it aligns with the broader theme of a family-like atmosphere that seems to pervade the home in some experiences, reinforcing the sense that the people who work there can genuinely contribute to a resident's day-to-day well-being.

Yet other reviewers sing in a chorus of gratitude and affection. One post highlights the entire staff as warm and compassionate, making their mother feel at home rather than like a patient in a facility. The reviewer points to activities that keep residents engaged, portraying the community as more than an assisted living facility - truly a home. The emphasis here is on the emotional temperature of the environment: the residents are treated with care, the atmosphere is familial, and the sense of belonging is palpable. This message resonates with families searching for a place where their loved ones can thrive socially and emotionally as well as physically.

The strongest endorsements come from individuals who have had direct exposure to more than one of Carol Ann's homes. They describe a small, intimate environment where everyone is treated like family. A notable thread across these accounts is the high level of owner involvement in daily operations, a favorable staff-to-resident ratio, and a low staff turnover rate. These practical aspects - hands-on leadership, consistent caregiving teams, and a stable staff - are highlighted as differentiators that contribute to a high-quality experience for residents. The sense conveyed is that personal attention isn't sporadic but woven into the daily routine, thanks to the ongoing engagement of the owner herself.

Finally, there is a personal endorsement from someone who had direct interaction with Carol Ann and came away with a lasting impression of her character. Meeting Carol Ann in person left the reviewer confident in her caring nature and kindness. They felt that the homes she runs offer a robust and thoughtful environment for seniors in San Antonio. As their own parents approach the age where assisted living becomes a consideration, this reviewer places Carol Ann's Home at the top of the list, reflecting trust in the person who leads the operation and in the intimate, home-like setting the homes provide.

Taken together, the collection of reviews paints a picture of Carol Ann's Home as a place of strong positives and notable caveats. The favorable stories celebrate a home-like atmosphere, close, involved care from owners and staff, meaningful activities, and a sense of family that makes residents feel cherished. At the same time, there are cautionary voices about management style and responsiveness, underscoring that experiences can vary depending on who is handling the administrative side of things. For families seeking a warm, intimate environment with dedicated caregivers, and for those who place high value on personal involvement from leadership, Carol Ann's Home emerges as a compelling option, even as potential residents and their families carefully weigh the importance of responsive, empathetic administration alongside compassionate on-the-ground care.

This part of San Antonio, Texas offers a variety of medical services including physicians, pediatricians, and pharmacies within close proximity. There are also several restaurants and cafes nearby for dining options. The area boasts beautiful parks such as Friedrich Wilderness Park and Eisenhower Park for leisurely walks and outdoor activities. For entertainment, residents can visit theaters like Santikos Palladium IMAX or AMC CLASSIC Boerne 11. Places of worship like Our Lady of Guadalupe Catholic Church are also easily accessible for spiritual needs. In case of emergencies or medical care, hospitals like Hill Country Memorial and Methodist Hospital are within a reasonable distance. Overall, this area provides a mix of essential services and recreational opportunities that cater to the needs of seniors looking for a comfortable living environment in San Antonio.

Physicians

• Vision Source Of Leon Springs (0.6 miles)
• Leon Springs Pediatrics (0.6 miles)
• Leon Springs Family Practice (0.7 miles)
• Eye-Deal Vision (6.6 miles)
• Dermatology San Antonio (6.7 miles)
• Paesanos Parkway Imaging (7.2 miles)
• Texas Medclinic (7.8 miles)

Restaurants

• Whataburger (0.6 miles)
• Willie's Grill & Icehouse (0.7 miles)
• McDonald's (0.7 miles)
• Las Palapas (0.8 miles)
• Sonic Drive-In (0.9 miles)
• McDonald's (4.3 miles)
• Whataburger (4.4 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (5.6 miles)
• Annie's Apothecary (6.5 miles)
• Walgreens (6.6 miles)
• CVS Pharmacy (7.6 miles)

Parks

• Friedrich Wilderness Park (2.1 miles)
• Eisenhower Park (5.3 miles)

Cafes

• Panera Bread (4.5 miles)
• Starbucks (4.5 miles)
• Kaffeinated Crepes and Coffee (4.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.3 miles)
• Starbucks (6.3 miles)
• Starbucks (6.8 miles)

Theaters

• Santikos Palladium IMAX (4.9 miles)
• AMC CLASSIC Boerne 11 (7.3 miles)
• Regal Huebner Oaks & RPX (9.1 miles)

Places of Worship

• Our Lady of Guadalupe Catholic Church (7.3 miles)

Hospitals

• Hill Country Memorial (8.4 miles)
• Methodist Hospital (8.9 miles)