Bel Air At Teravista

Pros

• The staff at Bel Air Teravista is wonderful and goes above and beyond to ensure that residents have everything they need.
• The rehabilitation facility at Bel Air Teravista is topnotch and provides excellent care to patients.
• The building is clean and well-maintained, with spacious and comfortable rooms for residents.
• The staff at Bel Air Teravista are attentive and responsive, always checking in on patients and ensuring their needs are met.
• The rehabilitation staff at Bel Air Teravista is fantastic, helping patients regain strength and mobility.
• One reviewer had an excellent experience as a patient at Bel Air Teravista, praising the competence and caring of the staff.
• The facility has a nice layout with courtyard areas for residents to enjoy outdoor spaces.
• Despite some concerns, one reviewer mentioned that the food was tasty and enjoyable for their loved one.

Cons

• The staff at Bel Air at Teravista is inattentive and unresponsive, showing little concern for the health and welfare of patients.
• Patients have experienced neglect, including untreated infections that led to serious complications.
• There are frequent delays in receiving care and assistance, leaving residents waiting for long periods when they need help.
• The food quality is poor and unappetizing, with many residents dissatisfied with their meals.
• Management appears inept and unresponsive to complaints or concerns raised by family members.
• Some patients feel unsafe due to inadequate medical precautions being taken in their care.
• Overall experiences at the facility indicate a lack of genuine care from most staff members, leading to frustration among families.

Review

Bel Air at Teravista, a facility that initially appears beautiful, is receiving negative reviews from multiple individuals who have had firsthand experiences with the care provided to their loved ones. While the physical appearance of the facility may be impressive, these reviewers caution against being deceived by its outward appearance.

According to one reviewer, the staff at Bel Air at Teravista showed little concern for the health and welfare of patients. When questions or issues regarding care were brought up, the staff dismissed them as unimportant and treated the concerned parties as nuisances. This lack of attention led to instances of neglect, such as allowing an infection on a patient's foot to go unreported and untreated until it turned into gangrene.

Another individual mentioned that the food provided at Bel Air at Teravista was subpar, with meals sometimes being unidentifiable. In addition to this criticism, they also noted that understaffing was a significant issue. It took over an hour for staff members to respond when a patient fell and called for help using the call button.

One particularly distressing incident involved a stolen quilt belonging to a patient while they were in the hospital. This incident reflects a lack of security protocol within the facility.

Despite these negative experiences, not all reviewers had entirely negative feedback. One individual mentioned that there was one nurse who appeared to genuinely care about patients' well-being.

In contrast, another reviewer shared a positive experience with their mother's rehab stay at Bel Air at Teravista. They praised the cleanliness of the rooms and commended the staff for their attentiveness in meeting their mother's needs.

However, not all feedback supports this positive view. Another reviewer remarked on their elderly friend's poor experience at Bel Air at Teravista after being transferred from another facility for heart valve surgery recovery. The lackadaisical approach towards proper medical precautions and sterile practices raised significant concerns about potential infections due to inadequate care.

On a brighter note, one patient who stayed at Bel Air at Teravista found the care to be excellent overall. They specifically mentioned the competence and compassion of the rehabilitation staff, noting that they went from being weak and unable to walk to regaining their strength with the help of the facility.

Unfortunately, one reviewer had an absolutely devastating experience with Bel Air at Teravista. Their 93-year-old mother was admitted to palliative care due to being in the end-of-life process. However, instead of receiving additional attention and care, their mother became severely dehydrated and developed a salivary gland infection. The lack of response from staff and delays in providing basic necessities like water were concerning factors that led to her deteriorating condition. Tragically, she did not survive her stay at the facility.

Overall, these reviews paint a mixed picture of Bel Air at Teravista. While some reviewers have highlighted positive aspects of their experiences, such as attentive staff or pleasant rooms, there are significant concerns regarding neglectful care, slow response times, and lack of attention to medical precautions.

This area of Round Rock, Texas is a convenient and bustling neighborhood with a variety of amenities nearby. Located within a short distance are several pharmacies, hospitals, cafes, restaurants, theaters, physicians' offices, parks, and places of worship. The proximity to essential services such as Scott & White Hospital and CVS Pharmacy make it an ideal location for seniors looking for easy access to healthcare options. The abundance of dining options ranging from fast food chains to sit-down restaurants offers plenty of choices for seniors looking to enjoy meals out. Additionally, the presence of parks like Old Settlers Park and San Gabriel Park provide opportunities for outdoor recreation and leisurely walks in nature. Overall, this neighborhood offers a well-rounded living environment with a mix of essential services and entertainment options for seniors to enjoy.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Scott & White Pharmacy (1 miles)
• H-E-B Pharmacy (1.2 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (4.1 miles)

Cafes

• Starbucks (0.9 miles)
• Dutch Bros Coffee (1.7 miles)
• Kerbey Lane Cafe - Round Rock (2.9 miles)
• Monument Cafe (4.9 miles)
• Starbucks (6.1 miles)
• Starbucks (6.5 miles)

Hospitals

• Scott & White Hospital (1 miles)
• Seton Medical Center Williamson (1.1 miles)
• Georgetown Healthcare System (4 miles)
• Round Rock Medical Center (4.8 miles)
• Reliant Rehab Central Tx (6.1 miles)
• Lone Star Circle Of Care (6.4 miles)

Restaurants

• Chick-Fil-A (1.1 miles)
• In-N-Out Burger (1.4 miles)
• Freebirds World Burrito (1.4 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• Pinthouse Pizza (2.5 miles)
• Jack Allen's Kitchen (2.6 miles)
• Lupe Tortilla (2.6 miles)

Theaters

• Cinemark 14 Round Rock (1.2 miles)

Physicians

• Texas Medclinic (1.3 miles)
• Central Texas Surgical Associates (3.2 miles)
• Austin Pain Associates (3.2 miles)
• Family Medical Center of Georgetown (3.4 miles)
• Georgetown Open Mri (3.8 miles)
• Georgetown Orthopedics (4.1 miles)
• Georgetown Eye Care (4.6 miles)

Parks

• Old Settlers Park (3.5 miles)
• San Gabriel Park (5.5 miles)
• Williamson County Regional Park (5.7 miles)
• San Gabriel Park (5.8 miles)

Places of Worship

• Grace Episcopal Church (4.4 miles)
• Jehovah's Witnesses (4.9 miles)
• Saint Patrick Catholic Church (6.4 miles)