Total Loving Care III

Pros

• The facility offers a home-like environment with easy access for visitors.
• The attentive and well-trained staff provide caring support to residents.
• Residents enjoy private rooms in a clean and updated setting.
• Communication from the administration is excellent, ensuring families are well-informed.
• The owner and her staff are generally kind and caring towards residents.
• The peaceful outdoor setting with covered gazebos provides a pleasant atmosphere for residents and visitors alike.
• Total Loving Care gives families peace of mind knowing their loved ones are well taken care of.
• Staff members actively engage with residents, showing genuine concern for their well-being.
• The presence of mobile geriatric dentist services adds convenience for residents' dental needs.
• Many families appreciate the cleanliness of the facility compared to others they have experienced.

Cons

• The staff threw out the resident's bottom false teeth, causing anger and frustration due to their high cost and the subsequent difficulty in chewing food.
• There was no compensation or discount offered for the loss of the false teeth, despite paying a monthly fee for care.
• The quality of the food served was deemed unacceptable, with residents not enjoying it and some finding it unappetizing.
• There appear to be no activities provided for residents, leading to boredom and an unengaged environment where they mainly sit and sleep all day.
• Some residents are often left without food or water within reach, raising concerns about hydration and nutrition.
• Personal belongings, such as clothing, seem to go missing without explanation.
• The owner is perceived as money hungry and rude, negatively impacting the overall experience with the facility.
• Cleanliness standards were found lacking during tours of the facility.

Review

When searching for a memory care facility, numerous factors come into play, from the environment to staff interactions. A primary consideration for many families is the comfort and accessibility of visitations. In this regard, one particular facility has garnered attention for its approach to COVID-19 protocols. The absence of mandatory masking for residents and visitors was highlighted as a significant advantage by several reviewers, with one noting that the environment felt home-like—allowing family members to simply enter using a door code without encountering administrative obstacles or stringent health measures. This welcoming atmosphere is further complemented by well-trained staff who provide attentive care in a clean and comfortable setting, where each resident enjoys their own private room.

However, despite the warm ambiance and friendly demeanor of most staff members at the facility, some reviewers expressed serious concerns related to the quality of care provided. One notably distressing incident involved a resident’s bottom false teeth being mistakenly discarded by staff. The emotional impact of such an oversight was profound—not only did it evoke anger regarding the expensive cost associated with denture replacements, but it also compromised the individual's ability to eat solid food comfortably. While management did issue an apology, they maintained that responsibility for personal items was outlined in contractual agreements—a stance that left some families feeling disillusioned about accountability and support within the organization.

Food quality emerged as another contentious point among reviews. Many residents reportedly found meals unappetizing or unsatisfactory—creating concerns about nutritional intake and overall meal experience. One family member explicitly stated that if given a choice, they would not eat the food served at the facility themselves, leading them to question what their loved ones were consuming daily. Coupled with this issue was feedback on lacking activities designed to engage residents meaningfully; complaints indicated that seniors were often seen ensconced in chairs without any organized engagement or stimulation throughout the day.

Further complicating matters was inconsistent oversight regarding hydration and snack availability—a critical component of elderly care. Multiple reviewers reported instances where residents lacked adequate access to water or snacks between meals, raising alarms about dehydration risks. Another pointed out that while their loved one seemed generally clean and well-groomed upon visits, they worried about boredom due to little activity beyond watching television; this lack of mental engagement is concerning given how essential cognitive stimulation can be in memory care settings.

In contrast to these negative perceptions, some families conveyed a sense of reassurance regarding their loved ones’ overall wellbeing while residing at Total Loving Care. Many emphasized their confidence in knowing staff genuinely cared for residents' personal needs—an important factor providing peace of mind during regular absences from physical visitation opportunities. However, amid these positive sentiments remained an undercurrent of dissatisfaction directed toward business practices perceived as overly profit-driven rather than patient-centered.

Ultimately, while there are commendable aspects concerning cleanliness and initial impressions made during tours—including friendly interactions among nursing staff—many families still feel there's substantial room for improvement across various facets of care delivery within this memory care facility framework. As loved ones remain vulnerable within these environments, ongoing evaluation based on both qualitative feedback from caregivers and quantitative measures like resident satisfaction will be essential for addressing identified shortcomings moving forward.

Located in New Caney, Texas, this area offers a variety of amenities that cater to senior living. With multiple pharmacies such as Walgreens and Krueger Pharmacy nearby, accessing medication and healthcare services is convenient. There are also several restaurants including Chili's Grill & Bar and Pueblo Viejo for dining options. For leisure activities, there are parks like Bull Sallas Park and Greentree Park for enjoying the outdoors. Additionally, there are healthcare providers such as Unique Kids Pediatric Dentistry and NWP Family Practice Clinic in close proximity. Places of worship like Forestwood Baptist Church and Atascocita United Methodist Church provide spiritual fulfillment. Hospitals like Texas Children's Hospital are easily accessible for any medical needs. Overall, this part of New Caney offers a mix of essential services and recreational options for seniors looking to settle into a welcoming community.

Cafes

• Starbucks (0.8 miles)
• Panera Bread (5.3 miles)
• Starbucks (6.7 miles)
• Country Scrambled Cafe (6.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (3 miles)
• Walgreens (5.1 miles)
• Krueger Pharmacy (5.4 miles)
• Advocate Rx Solutions (6.4 miles)
• Walgreens (6.4 miles)
• CVS Pharmacy (6.6 miles)

Restaurants

• Chili's Grill & Bar (1.3 miles)
• Whataburger (1.5 miles)
• Pueblo Viejo (2.9 miles)
• Popeyes Louisiana Kitchen (3 miles)
• Burger King (3.1 miles)
• Pete's Burger Place (3.9 miles)
• Akashi Sushi Fusion Cuisine (5.1 miles)

Parks

• Bull Sallas Park (1.7 miles)
• Hunter's Ridge (5.5 miles)
• Greentree Park (5.8 miles)
• Ben Bowen Playground (10.2 miles)

Physicians

• Unique Kids Pediatric Dentistry (1.8 miles)
• Nikolaidis Maria PA (3.2 miles)
• Porter Pediatric and Adolescent Associates (3.2 miles)
• NWP Family Practice Clinic (3.2 miles)
• Millennium Physicians - Family Practice (3.6 miles)
• Victor Ivan Lugo-Miro (5.3 miles)
• Family Health Clinic (5.8 miles)

Theaters

• Cinemark Valley Ranch And Xd (2.1 miles)
• ShowBiz Cinemas Kingwood 14 (5.6 miles)

Places of Worship

• Forestwood Baptist Church (3.8 miles)
• Caney Creek Pentecostal Church (5.8 miles)
• Shalom Center (7.8 miles)
• United Baptist Church (9.4 miles)
• Gospel To the Unreached Millions (10.2 miles)
• Atascocita United Methodist Church (10.5 miles)

Hospitals

• Texas Children S Hospital (6.5 miles)
• Cleveland Regional Medical Center L P (6.6 miles)
• Kingwood Pines Hospital (6.9 miles)