The Harrison At Heritage

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  • Interior

    A warmly decorated hospital room with twin beds and bedside tables.
  • Decor

    A cozy bedroom with warm lighting and elegant decor.
  • Living Room

    A traditional living room with a wooden interior and a cozy fireplace.
  • Building

    A serene garden with sculptures outside a brick building.
  • Architecture

    A beautifully landscaped courtyard with a brick building and fountain.
  • Bedroom

    A cozy bedroom interior featuring a bed, desk, and small kitchenette.
  • Windows

    Cozy lobby area with comfortable seating and warm lighting.
  • Dining

    Elegant dining room with a rustic fireplace and classic chandeliers.
  • Landscaping

    A building with a Texas flag in front, surrounded by landscaping and a cloudy sky.
  • Lighting

    A well-lit salon interior featuring barber chairs and mirrors.
  • Garden

    A brick house with a porch featuring columns and landscaping including plants and grass.
  • Entrance

    A well-maintained brick building with a landscaped garden and a concrete pathway leading to the entrance.
  • Artwork

    A traditionally decorated living room with a fireplace, coffered ceiling, and warm-toned furniture.
  • Outdoor Seating

    A row of wooden rocking chairs on a brick porch in a residential neighborhood.

The Harrison At Heritage

4600 Heritage Trace Parkway, Fort Worth, TX 76244

For more information about senior living options: (844) 490-3973

2.3 from 18 reviews
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11

Assisted Living

Overall Review of The Harrison At Heritage

Pros

  • pro One aide demonstrated a positive attitude and was consistently helpful and caring toward residents.
  • pro A specific aide was appreciated for never making the resident wait when changes were needed.
  • pro Some staff members, particularly on the short-term skilled hall side, were recognized as being good at their jobs.
  • pro The facility's appearance is described as beautiful and glamorous, creating a positive first impression for visitors.
  • pro The rehabilitation services provided some beneficial activities for residents to participate in, although more encouragement from staff would have been welcomed.

Cons

  • pro The facility appears beautiful on the outside, but the cleanliness and staff care are severely lacking inside.
  • pro Medications were improperly managed, and there was negligence in attending to essential hygiene needs.
  • pro Communication with staff is poor, and requests for assistance are often ignored or delayed significantly.
  • pro Many residents experience long waits for basic necessities, such as restroom assistance or meal help.
  • pro The nursing staff is described as cranky and unapproachable, with minimal empathy toward residents' needs.
  • pro Management turnover is high, leading to inconsistency in care and familiarity with residents.
  • pro There are numerous reports of items being stolen from residents, indicating a lack of security and oversight.
  • pro Staff members frequently disregard policies regarding personal device use during shifts, detracting from their attention to residents.
  • pro Basic personal hygiene standards are not met consistently, leaving residents in unsanitary conditions for extended periods.
  • pro Despite repeated complaints about care issues being raised at meetings, responses from management have been ineffective or nonexistent.

Review

The reviews of The Harrison at Heritage paint a disheartening picture of a facility that, while aesthetically pleasing from the outside, falls woefully short in the realms of care and compassion for its residents. Many families are expressing deep dissatisfaction with both the cleanliness of the facility and the attitude of its staff, particularly those involved in direct patient care. These accounts highlight serious issues regarding medication management, hygiene, and overall treatment received by their loved ones during their stay.

Families recount harrowing experiences with medication mismanagement. One common issue that emerged was the administration of sleeping pills to residents who had never taken them before, leading to adverse physical reactions such as severe diarrhea. Families reported multiple instances where their loved ones were left in soiled clothing for extended periods?one review mentioned a resident being neglected for up to ten hours without being changed. This has raised significant concerns about basic hygiene practices within the facility and whether staff members prioritize patients? immediate needs over their own convenience.

Communication?or lack thereof?was another critical theme throughout these reviews. Family members expressed frustration over unreturned messages and ineffective communication channels with administration and nursing staff. Instances were noted wherein family members attempted to speak to directors or supervisors but were met with silence or delay in response time. Furthermore, when families raised concerns about neglectful care or made inquiries about treatment plans, they frequently felt dismissed or ridiculed by both nurses and aides who seemed to operate under an atmosphere of defensiveness rather than transparency.

Despite some reports highlighting individual aides who exhibited kindness and responsiveness toward residents, these cases appeared to be exceptions rather than the rule. Many reviewers spoke negatively about the nursing staff's demeanor?describing them as unfriendly and uncaring. Reports included incidents where call lights went unanswered for excessively long periods while nurses engaged in conversations amongst themselves instead of attending to patient needs. Families described feeling invisible during visits; food trays went untouched as patients were left alone without assistance?a stark contrast to what should be fundamental caregiving principles.

Concerns around understaffing emerged repeatedly across various accounts, suggesting systemic issues within The Harrison at Heritage's operations that adversely affect patient care quality. Many families reported witnessing staff exhibiting negative attitudes towards each other amidst apparent chaos driven by high turnover rates among personnel. Such instability not only disrupts effective communication but also contributes significantly to stress levels among both caregivers and residents alike.

Lastly, several reviewers expressed a profound sense of loss over personal belongings disappearing under mysterious circumstances during residencies at The Harrison at Heritage. Complaints concerning theft?including jewelry and cash?indicate a pervasive lack of security or oversight within the establishment that further compounding families' distress during an already challenging experience.

In summary, prospective clients considering The Harrison at Heritage for rehabilitative care must weigh these firsthand accounts seriously against its appealing exterior fa?ade. What many thought would be a supportive environment for healing turned out to be riddled with inadequate attention toward patient dignity?a primary concern for any family seeking care solutions for loved ones transitioning from hospital stays needing rehabilitation services back into everyday life.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (14 miles away) Dallas-Fort Worth International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Harrison At Heritage is an assisted living community located in Fort Worth, TX. Our community offers a wide range of amenities to enhance the quality of life for our residents. Each apartment is fully furnished and equipped with air-conditioning and private bathrooms for comfort and convenience. Residents can enjoy the beauty salon for personal grooming needs and stay entertained with cable or satellite TV in their own apartment.

We provide community operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments. Our residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with friends and family.

Meals are provided in our dining room with restaurant-style dining, accommodating special dietary restrictions such as diabetic care and diabetes diets. Housekeeping services ensure that our residents live in a clean environment, while move-in coordination eliminates any stress during the transition period.

Our community features various spaces for socializing, including indoor common areas, a gaming room, small library, and outdoor space such as gardens. Residents can engage in an array of activities planned by our dedicated team or join resident-run activities. Fitness enthusiasts can utilize our fitness room or participate in fitness programs.

Care services are available 24/7 with a 24-hour call system and supervision to ensure the safety of our residents. Our trained staff provides assistance with activities of daily living, including bathing, dressing, transfers, medication management, and meal preparation.

Located near 5 cafes, 2 parks, 17 pharmacies, 8 physicians' offices, 27 restaurants, 6 places of worship, 1 theater nearby along with 2 hospitals nearby ensures that our residents have easy access to various amenities outside the community.

At The Harrison At Heritage, we strive to create an engaging and comfortable living environment where seniors can receive the care they need while enjoying an active lifestyle within a vibrant community.

Nearby Places of Interest

This area of Fort Worth, Texas, offers a variety of amenities and services that may be appealing for seniors looking to settle down in a peaceful community. With several reputable physicians and pharmacies within close proximity, you can easily access medical care and prescription medications. Additionally, there are numerous dining options ranging from fast food to sit-down restaurants, ensuring a diverse selection of meals to suit your preferences. Nearby hospitals and urgent care centers provide peace of mind in case of any health emergencies. For leisure activities, you can enjoy a movie at the nearby theater or relax at one of the nearby parks. Furthermore, the presence of various places of worship reflects the diversity and inclusivity of the community. Overall, this part of Fort Worth offers convenience, comfort, and a sense of community for seniors looking to make this area their home.

Physicians

  • Kane Hall Barry Neurology: Kane Jerome M MD (0.2 miles)
  • Texas Digestive Disease Consultants: Fort Worth - North Beach St (0.3 miles)
  • Kathryn Mandal, MD - Continuum Internal Medicine and Pediatrics (0.3 miles)
  • Alliance Pediatrics (2.8 miles)
  • Cornerstone Family & Sports Medicine (3.1 miles)
  • Keller Family Medical Center (3.2 miles)
  • North Hills Family Medicine (3.7 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)

Cafes

  • Starbucks (1.3 miles)
  • Rosa's Cafe (2.1 miles)
  • Starbucks (3 miles)
  • Starbucks (4 miles)
  • Starbucks (4.2 miles)
  • The Market (6.8 miles)
  • Roots Coffeehouse (6.9 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Chick-Fil-A (1.7 miles)
  • Cheddar's Scratch Kitchen (1.7 miles)
  • Olive Garden (1.8 miles)
  • Maria Cuca's Mexican Cuisine (1.8 miles)
  • Lupe Tortilla (1.9 miles)
  • Horizon 76 American Gr (1.9 miles)

Hospitals

  • Cook Children's Urgent Care Alliance (1.7 miles)
  • Texas Health Harris Methodist Hospital Alliance (1.8 miles)

Theaters

  • Cinemark (1.7 miles)

Places of Worship

  • St Elizabeth Ann Seton Catholic Church (2.4 miles)
  • First Baptist Church of Keller (2.6 miles)
  • Alliance Community Fellowship (2.7 miles)
  • Gateway Church North Fort Worth Campus (2.7 miles)
  • Keller United Methodist Church (3.8 miles)
  • Wellspring Church (4.9 miles)
  • Gateway Church (5.1 miles)

Parks

  • Ridgeview Farms Park (3.2 miles)
  • Capp Smith Park (3.7 miles)

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