Cullen Residence Hall in Houston, TX

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Cullen Residence Hall

Cullen Residence Hall in Houston, TX

810 Marston Drive, Houston, TX 77019

For more information about senior living options: (844) 490-3973

4 from 100 reviews
5 stars
70
4 stars
3
3 stars
2
2 stars
6
1 stars
19

Assisted Living

Overall Review of Cullen Residence Hall

Pros

  • pro Residents describe Cullen Oaks as a wonderful place to stay and worth the money.
  • pro The staff are amazing - friendly, helpful, and quick to assist with packages.
  • pro Maintenance is fast and reliable, handling repairs efficiently.
  • pro The grounds and shared spaces are well kept, making the community neat and welcoming.
  • pro The community is quiet and conducive to studying and relaxing.
  • pro Tours with Ella are professional, personable, and stress-free.
  • pro Lailah is incredibly knowledgeable, friendly, and makes residents feel at home.
  • pro Anaya is attentive to residents' needs and communicates effectively.
  • pro Marcella consistently provides kind and helpful support.
  • pro Wany is a great resource for UH students, helping them settle in and feel at ease.
  • pro Paola Navarro is informative and supportive during move-in.
  • pro The complex is close to campus, clean, and well kept.
  • pro Anthony Ortiz is described as the nicest and most helpful staff member.
  • pro Shamona is an exemplary RA - attentive, down to earth, and reliable.
  • pro The atmosphere is modern, safe, and student-friendly.

Cons

  • pro The place is terrible, with uncaring and rude management.
  • pro There have been multiple armed robberies in the parking area.
  • pro The parking, doors, and building locks are constantly broken, making the property unsafe.
  • pro The WiFi disconnects constantly.
  • pro The hallways always smell, and the overall condition is dirty.
  • pro The beds are uncomfortable and loud.
  • pro Elevators often do not work and have been down for months.
  • pro The administration charges high fees and changes policies, including unfair checkout charges.

Review

Cullen Oaks is best suited for University of Houston students who want a budget-conscious, apartment-style living option with easy campus access, a quiet study-friendly environment, and a staff that can be counted on for personable, practical help. The community shines when it comes to reliable front-desk service, prompt package handling, neat grounds, and a generally calm atmosphere that supports homework and social life without constant disruption. Those who prize proximity to campus, on-site amenities, and a responsive resident team will find a strong alignment here. It is not a fit for those who demand flawless infrastructure, absolute security, and crystal-clear, upfront billing from day one.

Those considering alternatives should pay close attention if safety, long-term maintenance reliability, and fully modern, well-maintained units are non-negotiable. The most vocal detractors come from residents who faced ongoing maintenance delays, unannounced entries, broken doors or elevators, and real safety concerns in the parking areas and hallways. Prospective renters who require airtight communication, predictable costs, and consistently swift repairs should compare Cullen Oaks with newer properties or off-campus housing with stronger guarantees and transparent fee structures. Those who are sensitive to noise, or who demand a pristine, ultra-modern unit, should look elsewhere.

The strongest pros align with the student-focused, service-oriented side of Cullen Oaks. Proximity to campus makes logistics simple for weekday classes and weekend campus life, while the quiet, structured environment supports studying and downtime. The staff consistently earns praise for friendliness and attentiveness, with multiple residents highlighting specific team members who helped during move-in, with package pickup, or in mediating tricky housing situations. Community amenities - free laundry in some units, a well-kept study area and printer room, and a pavilion for casual gatherings - contribute to a practical, livable vibe. The ability to choose roommates and the presence of on-site security likewise offset some daily frictions for many residents.

Yet the main cons temper the overall appeal. Maintenance is frequently described as inconsistent, with reports of delays, repeated work orders, and in some cases unaddressed issues that linger for weeks. Elevators that fail or break for extended periods, doors and locks that don't always function, and a parking garage that has experienced break-ins and theft create real safety concerns. Billing and checkout practices draw sharp critique, including allegations of opaque or punitive charges, aggressive post-move-out fees, and a sense that some fees do not reflect actual wear. Mold, water leaks, and occasional pest issues further challenge the habitability narrative. Taken together, these issues can erode trust and escalate the cost of a supposedly affordable option.

In weighing pros against cons, the positive elements still carry significant weight for the right resident. The combination of campus proximity, a calm living environment, and a staff culture that often goes above and beyond for residents can deliver a stress-reducing, value-oriented living experience. When the office staff is engaged, move-in is smooth, and neighbors feel heard, Cullen Oaks becomes a dependable anchor for a UH student's year. For families and individuals who can tolerate occasional infrastructure glitches while focusing on access, social life, and budget, the balance tips in Cullen Oaks' favor. However, the weight of recurring safety concerns, maintenance inconsistency, and billing disputes cannot be ignored by anyone who needs predictable, issue-free living.

The bottom-line recommendation is practical: Cullen Oaks remains a credible option for cost-conscious UH students who value proximity and staff-driven service, provided due diligence is performed before signing. Prospective residents should ask hard questions about current elevator status, gate and door security, and the latest maintenance turnaround times. Scrutinize the lease for move-out charges, average utility estimates, and any fees tied to electronic payments. Speak with current residents about recent changes in management or policy and request recent maintenance logs. If safety, flawless maintenance, and transparent pricing are non-negotiable, place Cullen Oaks on a careful shortlist and compare against Cambridge Oaks and other newer on?campus options, where many concerns may be less pronounced.

Features

Housing

  • 34 resident community capacity 34 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William P X (11 miles away) William P X (11 miles away)
  • George Bush Intercontinental (16 miles away) George Bush Intercontinental (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Cullen Residence Hall in Houston, TX is a vibrant and welcoming assisted living community that is dedicated to providing exceptional care and support for its residents. With a variety of amenities and services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers a range of amenities to enhance the residents' daily lives. A beauty salon is available for residents to indulge in pampering treatments and haircare services. Cable or satellite TV is provided for entertainment purposes, ensuring that residents have access to their favorite shows and channels. Devotional services off-site are offered for those who wish to maintain their spiritual practices. The dining room provides a communal space for residents to enjoy delicious meals together. All accommodations are fully furnished, allowing residents to move in with ease. A lovely garden and outdoor space provide opportunities for relaxation and enjoyment of nature. Indoor common areas include cozy lounges where residents can socialize, read books from the small library, or participate in various activities. A kitchenette is available for light cooking or snacks at any time. Move-in coordination assistance ensures a smooth transition into the community. Telephone and Wi-Fi/high-speed internet access enable residents to stay connected with loved ones and the wider world.

Care services at Cullen Residence Hall are comprehensive, ensuring that residents receive the support they need to live their best lives. 24-hour supervision guarantees round-the-clock assistance is available whenever necessary. Activities of daily living assistance aids with tasks such as bathing, dressing, and transfers, promoting independence while maintaining safety. Specialized diabetes care includes both diabetic diets and medication management to ensure optimal health for diabetic individuals. Meal preparation and service ensure that nutritious meals are provided according to dietary restrictions or preferences.

Creating an engaging environment is a priority at Cullen Residence Hall, with various activities available for resident participation. Community-sponsored activities encourage socialization among neighbors while devotional activities offsite cater to spiritual needs outside of the community itself. Resident-run activities allow individuals to take the lead in planning and organizing events that interest them. Scheduled daily activities ensure a lively and stimulating atmosphere.

Conveniently located near numerous amenities, residents have easy access to essential services and entertainment options. Cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals are all located nearby. This prime location offers convenience and opportunities for exploration and enrichment.

Overall, the Cullen Residence Hall in Houston, TX provides a nurturing environment where residents can enjoy comfortable living spaces, engaging activities, delicious meals, and exceptional care services.

Nearby Places of Interest

This area of Houston, Texas offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple pharmacies nearby, including Walgreens and CVS Pharmacy, medical needs can be easily met. There are also several restaurants in the vicinity such as Ninja Ramen and Kau Ba Saigon Kitchen & Bar, providing diverse dining options. For leisure activities, there are cafes like Agora and parks like Memorial Park Conservancy within a short distance. In terms of healthcare, reputable institutions such as Houston Methodist Hospital and Kelsey-Seybols Clinic Main Campus are conveniently located for any medical needs. Additionally, transportation options like Metro Bus Stop 663 make it easy to get around the area. Overall, this neighborhood offers a blend of healthcare facilities, dining options, recreational spaces, and transportation services that cater to seniors looking for a comfortable and convenient living environment.

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • Epic Pharmacies (1.3 miles)
  • CVS Pharmacy (1.5 miles)

Restaurants

  • Ninja Ramen (0.8 miles)
  • Kung Fu Saloon (0.9 miles)
  • Kau Ba Saigon Kitchen & Bar (1.1 miles)
  • Niko Niko's (1.2 miles)
  • McDonald's (1.3 miles)
  • Raising Cane's Chicken Fingers (1.3 miles)
  • McDonald's (1.5 miles)

Cafes

  • Agora (1.2 miles)
  • Blacksmith (1.3 miles)
  • Mercantile (1.6 miles)
  • Catalina Coffee (1.7 miles)
  • Siphon Coffee (1.8 miles)
  • Slowpokes (2 miles)
  • Starbucks (3 miles)

Parks

  • West Webster Street Park Playground and Dog Park (1.6 miles)
  • Memorial Park Conservancy (1.9 miles)
  • Levy Park (2.1 miles)
  • Elizabeth Baldwin Park (2.6 miles)
  • McGovern Centennial Gardens (2.8 miles)
  • Discovery Green (2.9 miles)
  • Emancipation Park (3 miles)

Places of Worship

  • Rothko Chapel (1.6 miles)
  • St Martin's Episcopal Church (3.6 miles)

Transportation

  • Metro Bus Stop 663 (2.5 miles)
  • Memorial Hermann/Hstn Zoo Station (3.2 miles)

Physicians

  • Medical Clinic Of Houston, LLP (2.6 miles)
  • Houston Family Practice (2.7 miles)
  • Houston Methodist Primary Care Group (3.4 miles)
  • Light IV David Dr Houston Radiology Associated Houston (3.4 miles)
  • Pisters Katherine MD-University Texas MD Anderson Cancer Center (3.7 miles)
  • Kelsey-Seybols Clinic Main Campus (3.8 miles)

Theaters

  • Regal Edwards Greenway Grand Palace ScreenX & RPX (2.8 miles)
  • Regal Edwards Houston Marq*E Screenx, 4DX, IMAX & RPX (3.8 miles)

Hospitals

  • Methodist Outpatient Center (3.2 miles)
  • Houston Methodist Hospital - Smith Tower (3.3 miles)
  • Houston Methodist Hospital - Scurlock Tower (3.4 miles)
  • Methodist Hospital Dunn Tower (3.4 miles)
  • Houston Methodist Hospital - Walter Tower (3.4 miles)
  • Ben Taub Hospital (3.4 miles)
  • Houston Methodist Research Institute (3.5 miles)

Frequently Asked Questions

Where is Cullen Residence Hall?

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