Avalon Memory Care Quarterway

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Avalon Memory Care Quarterway

Avalon Memory Care Quarterway

6908 Quarterway, Dallas, TX 75248

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
5 stars
2
4 stars
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3 stars
0
2 stars
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Avalon Memory Care Quarterway

    Pros

    • pro Avalon on Quarterway in Dallas was a wonderful home for their father.
    • pro The caring staff made it feel like he was living with family.
    • pro The dad developed sweet and intimate relationships with all the caretakers.
    • pro They also offered wise guidance to the family as they navigated his end of life and its complexities.
    • pro The family had a beautiful experience and would highly recommend Avalon on Quarterway.

    Cons

    • pro One reviewer described the place as "Horrible."
    • pro The mother was in a room with a huge dug-up floor from a leak that was never fixed.
    • pro The leak in the shower prevented showering in the bathroom for eight months.
    • pro Money was taken from the mother's account after they moved her.
    • pro The reviewer sued and won, but the payment has not been made.

    Review

    Avalon on Quarterway in Dallas evokes two very different memories for those who have interacted with it, each leaving a distinct impression of what the home can be. On one hand, there are stories of warmth, personal connection, and a sense of family. On the other, there are accounts of troubling maintenance issues, financial tensions, and a feeling of being let down during a vulnerable time. Together, they form a complex picture of a place that can feel like a true refuge to some and a source of serious concern to others.

    In the more glowing account, the experience centered on the care for a father who found a welcoming, almost familial environment. The reviewers describe the staff as genuinely caring, noting that the people responsible for daily care created relationships that felt sincere and personal. The caregivers are said to have formed sweet, intimate connections with the father, painting a picture of staff members who went beyond routine tasks to offer companionship and comfort. The atmosphere is described as what one might call a family-like setting, where the staff's involvement extended into meaningful interactions rather than merely performing duties. Crucially, the staff provided wise, thoughtful guidance to the family as they navigated the end-of-life season, offering counsel and support during a period that is inherently complicated and emotional. The overall experience is portrayed as beautiful, with a strong sense of recommendation for anyone seeking a nurturing environment for a loved one during such a delicate time.

    By contrast, a second account paints a much harsher picture of Avalon on Quarterway. This reviewer opens with a strong, unambiguous verdict - "Horrible place!" - and then details a cascade of issues that undermined trust and safety. A central grievance concerns the physical condition of the living space: a room described as having a "huge dug up floor" in the bedroom, the result of a leak from a shower, an issue that apparently was never fixed. The consequence of that unrepaired damage meant the resident could not use the bathroom to shower, a basic necessity that became a persistent problem for months. The situation escalated to the point where, after eight months, the reviewer chose to move their loved one out of the facility, indicating a clear failure to provide a safe and livable environment over a substantial period.

    Financial tensions compound the distress in this second account. The reviewer claims that money was taken from the mother's account at the time of moving, an accusation that led to a lawsuit. The litigation ended with a win for the reviewer, yet the financial restitution they sought - payment of the awarded amount - had not been received. This element adds a layer of distrust and frustration, transforming the experience from one primarily about care and safety into one that also involves financial disputes and perceived mismanagement. The combination of unresolved repair needs, denied (or delayed) pharmaceutical or personal care provisions, and a lingering financial claim creates a stark contrast to the more positive portrayal.

    What emerges from juxtaposing these two narratives is a nuanced portrait of Avalon on Quarterway. On the one hand, there is a testimony to compassionate, attentive care - caregivers who treated residents with warmth, built meaningful relationships, and offered practical guidance during an emotionally and medically challenging phase of life. On the other hand, there is a serious account of physical and administrative shortcomings - an environment where a leak's damage remained unaddressed for months, where residents could be deprived of basic self-care facilities, and where financial disputes dragged on after a move. The emotional weight of these experiences cannot be understated: the first story speaks to dignity, companionship, and support in a time of vulnerability, while the second speaks to fear, frustration, and a sense of being unheard or inadequately protected.

    Taken together, these reviews highlight that experiences in a long-term care setting can vary dramatically even within the same facility. For families considering Avalon on Quarterway, the message is not simply that the place is "good" or "bad." It is a reminder to look beyond reputations and to seek a holistic view that includes staff relationships, the consistency of daily care, the condition of rooms and amenities, as well as the facility's responsiveness to concerns and financial matters. Visiting in person, asking pointed questions about maintenance turnaround times, care plans, and billing practices, and speaking to both frontline staff and administrative leadership can be crucial steps in forming a complete picture. In the end, one reviewer's heartfelt appreciation for compassionate care stands alongside another's cautionary tale about safety, upkeep, and trust, underscoring how important it is to evaluate all dimensions of a care home before making a decision.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (8 miles away) Dallas Love (8 miles away)
    • Dallas-Fort Worth International (15 miles away) Dallas-Fort Worth International (15 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Avalon Memory Care Quarterway in Dallas, TX is a board and care home that provides personalized care and support for seniors. The community offers a range of amenities to ensure the comfort and convenience of its residents. Each resident's room is fully furnished, creating a cozy and homely environment. The community also features a dining room where nutritious meals are served, taking into account any special dietary restrictions.

    Residents can enjoy a beautiful garden and outdoor space, providing opportunities for relaxation and socialization. Housekeeping services are also provided to ensure cleanliness and tidiness. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

    The dedicated caregiving staff at Avalon Memory Care Quarterway offers assistance with activities of daily living, including bathing, dressing, and transfers. They work closely with health care providers to coordinate medical care effectively. Diabetes diet management, medication management, and meal preparation services are also offered.

    Transportation arrangements for medical appointments are available for the convenience of the residents. Additionally, the community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Residents can participate in scheduled daily activities designed to promote engagement and well-being. These activities aim to cater to individual interests and preferences.

    Overall, Avalon Memory Care Quarterway provides a warm and supportive environment where seniors can receive personalized care while enjoying various amenities and nearby conveniences within the Dallas area.

    Nearby Places of Interest

    Places of Worship

    • Episcopal Church Of The Transfiguration (0.8 miles)
    • Preston Hollow Presbyterian Church (5 miles)
    • Webb Chapel Church of Christ (5.2 miles)
    • St Monica Catholic Church (5.8 miles)
    • Temple Emanu-El (5.9 miles)
    • Prestonwood Baptist Church (6 miles)
    • Northway Christian Church (6.1 miles)

    Restaurants

    • The Hideaway (0.8 miles)
    • Al Biernat's North (1.9 miles)
    • Kenny's Wood Fired Grill (2 miles)
    • The Mucky Duck Bar (2.1 miles)
    • Ida Claire (2.1 miles)
    • Lekka (2.8 miles)
    • Pappasito's Cantina (2.9 miles)

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3.2 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Mimi's Star Cafe (4 miles)
    • Starbucks (5.7 miles)
    • Starbucks (6.1 miles)
    • Starbucks (6.1 miles)

    Parks

    • Addison Circle Park (2.3 miles)
    • Russell Creek Park (5.3 miles)
    • R.P Brooks Park (6.2 miles)

    Physicians

    • Eye Care Associates (2.5 miles)
    • Eminent Medical Center (3.8 miles)
    • Plano Orthopedic & Sports Medicine Center (4.5 miles)
    • The ENT & Allergy Centers of Texas (4.9 miles)
    • Pediatric Associates of Dallas (5 miles)
    • Dhat (6.2 miles)

    Theaters

    • Alamo Drafthouse Cinema (3 miles)
    • AMC Theater Northpark (5.8 miles)
    • Alamo Drafthouse Lake Highlands (6.5 miles)

    Transportation

    • Arapaho Center Station (3.9 miles)
    • Park Lane Station (5.7 miles)

    Hospitals

    • The Heart Hospital Baylor Plano (4.3 miles)
    • Texas Health Presbyterian Hospital Dallas (5.2 miles)
    • Texas Health Presbyterian Hospital Plano (6.9 miles)

    Frequently Asked Questions

    Where is Avalon Memory Care Quarterway?

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