Bertha's Care Home in Allen, TX

713 Rolling Hills Drive, Allen, TX 75002

For more information about senior living options: (844) 490-3973

4.4 from 7 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Board and Care Home

Overall Review of Bertha's Care Home

Pros

  • pro The home is exactly as its title suggests and provides loving care.
  • pro The staff provide excellent care for residents.
  • pro The environment offers a country, home-like setting that residents enjoy.
  • pro The caregivers are the best and highly appreciated by families.
  • pro The place is amazing and delivers outstanding care to residents.
  • pro It is the most loving environment found in an assisted living home.
  • pro Residents receive personal attention and help as needed daily.

Cons

  • pro Prospective families should not place a parent in this home.
  • pro The care is terrible.
  • pro Bed bugs are present in the home.
  • pro They do not feed the residents enough food.
  • pro The owner drinks and drives the residents.
  • pro They do not contact the family when there is a problem.

Review

Bertha's Care Home in Allen, TX is best for families seeking a small, home-like assisted living where residents are treated like family and care feels personal. It suits seniors who value daily warmth, direct communication with caregivers, and a country-inspired setting over a clinical atmosphere. The community clearly provides affectionate care and a sense of belonging. That intimacy, however, comes with trade-offs: staffing and resources are on a smaller scale, which may limit access to specialized medical oversight and formal safety protocols. For seniors with complex medical needs or families seeking rigorous clinical support, alternatives should be considered.

Several reviews highlight a genuine sense of belonging and a culture that treats residents as loved ones. Caregivers are praised for personal attention, daily assistance, and consistent family communication. The country-home vibe and visible staff engagement help residents settle in and feel secure. For families, this translates into peace of mind: a resident is tended to with continuity and empathy rather than being shuffled between departments. When the priority is daily quality of life, these strengths can outweigh the absence of hospital-like services, especially for those who resist large institutional settings.

Staffing nuance matters here. Commentators describe capable care and staff who work closely with families, with roles that blend nursing and caregiving. This signals a strong team, but it also requires clarity about licensing, on-site nursing availability, and supervision. For residents needing routine medical monitoring, verify whether a licensed nurse is on site, how medical tasks are scheduled, and the path for urgent decisions. Strong day-to-day caregiving must be matched by formal medical oversight to meet higher acuity needs. Families can and should request a current staffing roster and explicit details on nursing coverage to determine if the level of clinical support meets the senior's expectations.

On the downside, a single negative report raises red flags: bed bugs, inadequate food, and alleged unsafe behavior by the owner. Although other reviews dispute those specifics, the existence of such claims requires rigorous on-site verification. Prospective residents should schedule multiple visits, request updated health and safety records, and talk with current families about incident handling and responsiveness. The contrast with the positive feedback highlights the risk of uneven experiences in small homes and the importance of firsthand observation before moving in.

Decision-making hinges on balancing warmth with safety certainty. The positive reviews support Bertha's when daily life and family communication trump clinical oversight. The red flag warrants due diligence - request staffing rosters, nurse qualifications, recent inspections, and clear policies for reporting and addressing concerns. Plan trial visits with scenarios: medication administration, meal service, and mobility assistance. Use these to gauge whether care rhythms, communication cadence, and leadership style align with the senior's needs. A decisive tour can reveal whether the home's culture will sustain comfort and safety over time.

Bottom line: Bertha's Care Home works for seniors seeking an intimate, home-like setting where residents are known personally and families receive steady updates. It is less suited for those needing robust, nurse-led clinical care or stringent safety oversight. Families should compare with alternatives offering larger clinical teams, formal nursing coverage, and stronger external safety verification. Conduct thorough visits, verify credentials, request current inspection reports, and confirm how emergencies and concerns are handled. When the fit is right, the result is a sense of belonging and daily reassurance that a loved one is cherished and well cared for.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (19 miles away) Dallas Love (19 miles away)
  • Dallas-Fort Worth International (25 miles away) Dallas-Fort Worth International (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Bertha's Care Home, a warm and inviting assisted living community nestled in the heart of Allen, TX. Designed for comfort and support, our board and care home offers a nurturing environment where residents can thrive. With an array of amenities at your fingertips, including a spacious dining room, fully furnished accommodations, and beautifully maintained gardens, every day feels like home.

Our community is equipped with essential services to ensure that each resident receives the personalized care they deserve. We provide assistance with daily living activities such as bathing, dressing, and transfers, alongside medication management and coordination with healthcare providers. Special dietary needs are also accommodated through our meal preparation service, ensuring that all residents enjoy nutritious meals tailored to their requirements.

At Bertha's Care Home, we believe that engagement is key to a fulfilling life. Our scheduled daily activities promote social interaction and mental stimulation within a safe setting. Residents can take advantage of our outdoor spaces or utilize our well-connected transportation arrangements for medical appointments or outings in the surrounding area.

In addition to our internal offerings, the vibrant neighborhood boasts five nearby cafes for relaxed dining experiences, four parks for leisurely strolls or family gatherings, numerous pharmacies for convenient access to medications, and several restaurants perfect for socializing with friends and family. For those seeking spiritual fulfillment or entertainment options, there are places of worship and theaters close by.

Discover peace of mind at Bertha's Care Home, a place where compassionate care meets community connection in an idyllic setting tailored just for you.

Nearby Places of Interest

Restaurants

  • The Cheesecake Factory (1.4 miles)
  • Mi Cocina (1.5 miles)
  • McDonald's (1.9 miles)
  • Chick-Fil-A (2.1 miles)
  • Chuy's (3.2 miles)
  • Lupe Tortilla (3.5 miles)
  • Dodies Place (3.6 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.7 miles)
  • Kroger Pharmacy (2.9 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.5 miles)

Theaters

  • Cinemark Holdings (1.7 miles)
  • Cinemark (4.7 miles)

Places of Worship

  • Chase Oaks Church (2 miles)
  • Shiloh Missionary Baptist Church (4.6 miles)
  • One Community Church (5.3 miles)
  • Gateway Community Church (5.9 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (3.7 miles)
  • Red Truck Cafe (3.9 miles)
  • Mozart Bakery (4.2 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.4 miles)

Parks

  • Quail Run Park (3.4 miles)
  • Hoblitzelle Park (3.6 miles)
  • Memorial Park (4.3 miles)
  • Twin Creeks Park (4.5 miles)

Physicians

  • Texas Health Family Care (4.2 miles)
  • Elizabeth Jekot Breast Imaging Center (5.4 miles)
  • Center For Dermatology (5.9 miles)
  • Snyder-Hopkins Family Medicine Center (6 miles)
  • Allergy Ear Nose & Throat Clinic (6.1 miles)
  • Digestive Health Associates of Texas (6.1 miles)
  • Cook Children's Pediatrics Collin County (6.3 miles)

Hospitals

  • Medical Center of McKinney (6 miles)
  • Baylor Scott & White Medical Center (6.7 miles)

Frequently Asked Questions

Where is Bertha's Care Home?

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