713 Rolling Hills Drive, Allen, TX 75002
For more information about senior living options: (844) 490-3973
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The home is loving and true to its title. The staff provides excellent care for residents. The home offers a country, home-like environment that residents enjoy. Families appreciate the home's consistent communication. The caregivers are praised as among the best. The environment is described as the most loving in assisted living.
Do not place your parent in this home. The care is terrible. They have bed bugs and don't feed the residents enough food. The owner drinks and drives the residents. They also don't contact the family when there is a problem. The bed bugs are taking care of. Make sure you have your facts right before posting.The collection of reviews paints a picture of a facility that many families find to be warm, welcoming, and highly attentive to their loved ones, while at least one review raises serious concerns that would give any prospective resident pause. Taken together, the feedback suggests a deeply personal, home-like atmosphere for many residents and their families, but also highlights the importance of independent verification and careful consideration before making a placement.
Several reviewers describe the setting as exactly what a family hopes for in an assisted living arrangement. One commenter exudes enthusiasm, saying the place is "Loving!" and that their mom has been there for almost a year with excellent care. They emphasize that staff communicate consistently with the family, which provides peace of mind, and they note a strong sense of family within the home. Another reviewer echoes this sentiment, praising Michael for providing excellent care for their grandparents and appreciating the country environment that feels like a home rather than a clinical facility. The sense of belonging and the ongoing communication with loved ones are recurring themes in these positive accounts.
The positive impressions extend to the everyday experience of living there. A reviewer describes the place as "amazing," with outstanding care for their grandmother and a grandmother who absolutely loves being there. The comments imply that the home environment, the opportunity to stay in a rural or country setting, and the feeling of being part of a family contribute to a dignified and comfortable daily life for residents. The narrative emphasizes personal attention to residents, daily support as needed, and caregivers who are viewed as particularly capable and compassionate.
Another strong endorsement comes from a family member who stayed for about 18 months. They call it "the most loving environment you can find in an assisted living home," noting that each resident receives personal attention and daily help as needed. The caregivers are singled out as "the best," reinforcing the impression of a dedicated, people-centered approach to care. Taken together with the earlier statements, these reviews sketch a picture of a facility that many families feel treats residents like members of a close-knit community, with a focus on individualized care and consistent interaction with family members.
Alongside the glowing testimonials, there is a note of caution and a few disputed points that complicate the overall impression. One review makes a mixed claim: bed bugs are "taking care of" and the grandmother gets plenty of food. This comment adds a troubling layer to the discussion, since it raises questions about safety and the cleanliness of the environment. In the same vein of care context, another reviewer points out a staffing clarification - someone was described as a registered nurse, but the reviewer states that the person was hired as a residential aide. They urge readers to verify the facts before posting, highlighting the importance of accurate information about staffing and credentials when evaluating a facility.
Most strikingly, there is a harsh, explicit warning from at least one reviewer who advises against placing a parent in the home. The reviewer argues that care is terrible, cites bed bugs and insufficient food, alleges the owner drinks and drives residents, and accuses the staff of failing to contact families when problems arise. This reviewer's comments stand in stark contrast to the numerous positive accounts and clearly represent a serious grievance about safety, governance, and communication. They underscore that experiences can diverge dramatically from one family to the next, and that potential residents should perform due diligence, seek multiple references, and assess current conditions firsthand.
Overall, the reviews illustrate a spectrum of experiences. For some families, the home offers a loving, family-like atmosphere, with attentive caregivers, strong communication, and a reassuring sense of community that makes it an easy choice. For others, the same facility is a source of deep concern, with allegations of safety issues, miscommunication, and questionable staffing. If you are considering this residence for a loved one, the prudent approach would be to visit in person, speak to current residents and families, review recent inspection or compliance records, and verify staffing roles and credentials. The contrast among the reviews suggests that what matters most is the alignment between a resident's needs, a family's expectations, and the current operations of the facility at the time of placement.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (19 miles away) Dallas-Fort Worth International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Bertha's Care Home, a warm and inviting assisted living community nestled in the heart of Allen, TX. Designed for comfort and support, our board and care home offers a nurturing environment where residents can thrive. With an array of amenities at your fingertips, including a spacious dining room, fully furnished accommodations, and beautifully maintained gardens, every day feels like home.
Our community is equipped with essential services to ensure that each resident receives the personalized care they deserve. We provide assistance with daily living activities such as bathing, dressing, and transfers, alongside medication management and coordination with healthcare providers. Special dietary needs are also accommodated through our meal preparation service—ensuring that all residents enjoy nutritious meals tailored to their requirements.
At Bertha's Care Home, we believe that engagement is key to a fulfilling life. Our scheduled daily activities promote social interaction and mental stimulation within a safe setting. Residents can take advantage of our outdoor spaces or utilize our well-connected transportation arrangements for medical appointments or outings in the surrounding area.
In addition to our internal offerings, the vibrant neighborhood boasts five nearby cafes for relaxed dining experiences, four parks for leisurely strolls or family gatherings, numerous pharmacies for convenient access to medications, and several restaurants perfect for socializing with friends and family. For those seeking spiritual fulfillment or entertainment options, there are places of worship and theaters close by.
Discover peace of mind at Bertha's Care Home—a place where compassionate care meets community connection in an idyllic setting tailored just for you.
Bertha's Care Home is located at 713 Rolling Hills Drive, Allen, TX 75002 in Collin County, Texas
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