Seniors Plus More Inc

Pros

• They came into our lives at a very difficult time and provided invaluable support.
• The caregivers are thoughtful, caring, and kind, making them treasures to families.
• This company is great and takes good care of loved ones.
• They appreciate the dedication and help received during challenging times.
• Overall, many have found everything to be fine with no problems reported.

Cons

• The company provided caregivers who were on drugs and unable to perform their duties responsibly.
• They allowed a convicted felon to care for a client, resulting in significant theft and loss of valuable jewelry.
• The company failed to conduct proper background checks on caregivers, as evidenced by the criminal history easily found online.
• They showed unprofessionalism by not addressing complaints adequately and leaving families without support.
• Some caregivers were unable to stay awake during their shifts, compromising the care provided.
• Communication from the company was poor, with calls going unanswered after incidents occurred.

Review

The experience of hiring a caregiving company can be pivotal during difficult times, particularly when caring for elderly loved ones. Unfortunately, the reviews regarding one specific company paint a troubling picture of its services, leading many families to caution against its use. Multiple users have shared their negative experiences, highlighting issues such as unprofessional caregivers, inadequate vetting processes, and significant loss of personal property.

Several clients have reported instances of caregivers being under the influence of drugs while on duty. One reviewer recounted hiring this firm to care for their mother and subsequently discovering that one caregiver was using drugs despite the company’s assurance of drug testing protocols. This caregiver’s inability to perform competently left family members anxious and unable to work, as they had no alternative support available. In addition to this instance, another reviewer noted receiving a caregiver who struggled to stay awake throughout her shifts, raising serious concerns about the quality of care provided.

Compounding these issues is the alarming report concerning the background check practices claimed by the company. One disturbing narrative detailed a case where a convicted felon was assigned to care for an elderly woman. Despite assurances of proper vetting processes, it became evident through simple online searches that this individual had an extensive criminal history dating back two decades. The situation turned tragic when jewelry belonging to the elderly woman—including her late husband's engagement ring—was stolen by this caregiver. After taking legal action against both the caregiver and the agency that employed her, there was no follow-up or reimbursement offered by the company for the lost belongings.

While some reviews praise specific caregivers for being thoughtful and caring during challenging times, these positive comments are vastly overshadowed by serious allegations regarding systemic failure within the company's oversight procedures. Clients have expressed gratitude toward particular caregivers but often link their satisfaction not with the agency itself but with individual staff members’ dedication in spite of systemic shortcomings that threaten consistent quality care.

Moreover, dissatisfaction with various caregivers also extends beyond professional conduct; clients emphasized that certain employees lacked basic attentiveness required for night shifts—a critical aspect when providing overnight assistance for vulnerable individuals needing constant supervision. Reviews mention caregivers falling asleep at critical times or exhibiting unprofessional behavior during their assignments.

Despite occasional glowing testimonials from satisfied families who received competent service from particular caregivers within this agency, it appears that such experiences are inconsistent across different clients. Reviews indicating appreciation for certain workers cannot negate overarching problems in management and quality control that seem prevalent in many cases shared by disgruntled customers.

In conclusion, if you are considering employing this caregiving service based on price or convenience alone, it is crucial to weigh potential risks carefully against these negative experiences relayed by past clients. The unfortunate incidents involving unreliable staffing practices coupled with troubling backgrounds highlight severe lapses in professionalism which could ultimately endanger loved ones requiring specialized care at home. Therefore, it is strongly advised to explore all options thoroughly before entrusting any agency with your family's needs.

Physicians

• Elite Sports Medicine - Main Office (0.1 miles)
• Robert L Ledford (0.1 miles)
• Saint Thomas Health Services (0.1 miles)
• Allergy & Immunology (0.2 miles)
• Wang Vision Institute (0.3 miles)
• TriStar Centennial Medical Center (0.4 miles)
• Nashville Cardiology (0.4 miles)

Hospitals

• Saint Thomas Heart - Saint Thomas Midtown Hospital (0.2 miles)
• VUMC 9 South (0.6 miles)
• 8S Quiet Room (0.7 miles)
• Vanderbilt Rehabilitation Clinic, 3rd Floor (0.7 miles)
• VA Hospital (0.7 miles)
• Metropolitan Nashville General Hospital (1.1 miles)
• Ascension Saint Thomas Hospital Cardiac Rehabilitation (2.8 miles)

Restaurants

• The Row Kitchen & Pub (0.3 miles)
• Nada (0.3 miles)
• Hattie B's Hot Chicken (0.3 miles)
• Cook Out (0.3 miles)
• The Baked Bear (0.4 miles)
• Chick-Fil-A (0.5 miles)
• Tribe (0.6 miles)

Cafes

• Parlor Doughnuts (0.4 miles)
• Crema (1.9 miles)
• Starbucks (2.5 miles)
• Frothy Monkey (2.7 miles)
• East Park Donuts & Coffee (2.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Walgreens (0.9 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)

Parks

• Centennial Park (0.6 miles)
• Fannie Mae Dees Park (0.9 miles)
• Music City Walk of Fame Park (1.5 miles)
• Riverfront Park (1.7 miles)
• Richland Park (2.2 miles)
• Sevier Park (2.4 miles)
• Dog Park At The Fairgrounds (2.7 miles)

Theaters

• Belcourt Theatre (1 miles)

Places of Worship

• Calvary United Methodist Church (2.9 miles)