Seniors Plus More Inc in Nashville, TN

Pros

• The caregivers came into the family's life during a very difficult time and came through for them.
• The family loves and appreciates the caregivers.
• The caregiver continues to be thoughtful, caring and kind; a treasure to families.
• The company is a great company that will take good care of loved ones.
• The caregivers are great; everything is fine.

Cons

• One caregiver was on drugs despite the company’s claims of drug testing.
• Another caregiver could not stay awake, sleeping all day.
• When complaints were made, the company said they could not help and that the caregiver would not be coming back.
• The company is unprofessional and does not care about loved ones.
• The company allowed a convicted felon to care for the mom, leading to theft of thousands in jewelry.
• The company claimed to have done a background check, but the caregiver had an extensive criminal history.

Review

Seniors Plus More Inc in Nashville seems best suited for families who need flexible, non-medical in-home support and companionship, with the understanding that oversight, reliability, and caregiver consistency are variable. The service can fill gaps for households that can supervise scheduling, manage onboarding, and tolerate caregiver turnover, provided expectations are clearly set and consequences are enforceable. It is not a fit for loved ones who require constant overnight vigilance, rigorous safety controls, or highly predictable, 24/7 staffing. For families facing higher acuity needs or tight risk management requirements, exploring alternatives will likely provide smoother experience and greater peace of mind.

Those who should consider alternatives include families prioritizing ironclad caregiver screening, accountable supervision, and strict liability coverage. If a loved one depends on dependable overnight coverage or has valuables or finances that need robust protection, a provider with stronger, verifiable background checks and a formal, on-call supervisory structure is advisable. Similarly, families seeking a facility-based environment, where trained staff and regulatory oversight are built into the model, will likely find a more consistent level of security and accountability elsewhere. In short, if reliability and safety standards are non-negotiable, look beyond this provider.

On the plus side, the strongest notes point to genuine warmth and caring when the right caregivers are in place. Several reviews describe moments when staff were thoughtful, kind, and capable of providing meaningful support during difficult times, with families expressing appreciation for help that came through when most needed. When a caregiver shows up with empathy and competence, the impact is clear: the loved one feels supported, and the household experiences relief during stressful periods. These glimpses of reliability demonstrate that, in the right pairing, the service can deliver the comfort families crave.

Yet the downsides are substantial and repeatedly documented, and they heavily undermine the overall value. A recurring pattern includes caregivers who fail to stay awake at night, inconsistent professionalism, and frequent turnover that leaves families scrambling for coverage. Compounding this are serious red flags around screening and accountability: reports of a caregiver with a criminal history, alleged theft of jewelry, and claims that background checks and assurances provided by the agency did not translate into safer outcomes. Communication gaps and unreturned calls after problems compound the risk, making trust harder to sustain over time.

Given these realities, the key question is whether the pros can meaningfully offset the cons in a given family’s situation. For households with low-to-moderate needs and a capable point person to vet staff and supervise daily care, the positives, when they occur, can deliver real relief and companionship. However, the negatives create a nontrivial risk that can erode confidence and disrupt daily life. The balance tips toward caution: reliability, trust, and predictable staffing must be secured before committing long term. Without strong safeguards, the cons overshadow the perceived benefits.

Practical next steps are essential for families weighing this option. Demand a clear, written care plan with specific duties, on-call supervisor availability, and a guaranteed caregiver replacement protocol. Insist on up-to-date disclosures, verifiable background checks, and proof of insurance and licensing where applicable. Request references and speak with multiple families about consistency and responsiveness. If overnight coverage or higher medical support is ever needed, insist on a transition plan that moves you to a more structured provider, whether a licensed home-care agency with 24/7 supervision or an assisted living option with licensed staff on site. In the end, Seniors Plus More may meet selective needs, but the combination of reliability risks and trust concerns makes alternatives a prudent comparison for most families deciding between assisted living options.