BrightStar Home Care

Pros

• Lynda is described as the best caregiver they have ever had and a truly special person.
• Lynda brings happiness to the husband and is always happy to see her.
• Lynda helps with lifting and errands, enabling the family to manage tasks they couldn't do otherwise.
• Lynda shares an instant connection due to her Arizona background.
• Andrea is an incredibly helpful caregiver who assists with mobility and is an amazing chef.
• Andrea brings light, thoughtful conversation, and a smile that never leaves.
• Jaquoia and the BrightStar office staff are superb and consistently ensure client happiness.
• Andrea is described as a one-of-a-kind caregiver.
• Brandie Stephens is an amazing caregiver who goes above and beyond and is a Godsend.
• Brandie is an excellent caregiver who has become part of the family and an asset to the company.
• Keona is amazing.
• The BrightStar Care team in South Nashville is the best in the business, professional from start to finish.
• The owners care about clients and employees and are invested in the community.
• Dan Roth is professional, responsive, and caring in setting up help; DaNeisha provides kind and skilled elder care.
• Mary and Dan are kind, caring, helpful, and accommodating, and they check in on the mother.
• Dan and Amy are blessings; BrightStar cares about clients, communicates well, and comes highly recommended.
• May and Dan demonstrate true customer service and go far beyond expectations.

Cons

• Over Memorial Day weekend, they had challenges in getting caregivers to fill shifts.

Review

BrightStar Care has clearly become a trusted and cherished partner in caring for several families, with stories that weave together dependability, warmth, and practical support. Across the many testimonials, the thread is consistent: the caregivers are not only capable and professional, but also genuinely compassionate and personally invested in the well-being of the people they assist. Families speak about caregivers who show up with a smile, stay patient, and go the extra mile to keep spirits high, ease daily burdens, and help loved ones remain safely at home.

One recurring name stands out for the companionable, all-hands-on-deck support it represents. Lynda is described as "the best we have ever had," a caregiver who does anything and everything that's asked of her. The accounts paint her as someone who elevates daily life through small, meaningful moments - playing games like Monopoly, where she and the client joke about who has won more games, bringing laughter to the house and light to the day. Lynda's impact goes beyond companionship; she helps with errands and physically assists with lifting items that are hard to manage, making it possible for her client and their family to stay independent. The personal connection runs deep, with Lynda having lived in Arizona for a long while; that shared geography created an instant kinship that helped the household feel seen and understood. For them, Lynda is indispensable, someone they "don't ever want to do without," and a truly special presence in their lives.

Andrea is celebrated for her tireless energy, mobility support, and culinary talent. The sentiment is one of relief and gratitude: "I honestly don't know how I got by without Andrea." She moves with the client from place to place, handles transportation needs, and also delights with thoughtful conversation and a smile that never leaves her face. The appreciation extends to the BrightStar office team, with Jaquoia singled out for her superb service and commitment to ensuring the client is happy. The combination of practical help and warm engagement leaves a lasting impression, and Andrea is described as a "one of a kind" caregiver worthy of strong recommendations for any family considering BrightStar for home care needs.

Brandie Stephens emerges in multiple reviews as a standout caregiver who truly makes a difference for the family she serves. She is praised as amazing and as someone who goes above and beyond to assist dad and the family. The sentiment is reinforced by statements like "a Godsend for our Dad" and "an asset to your company." The gratitude is personal and enduring, with remarks that Brandie has become part of the family and that her presence has deeply enriched their lives.

Keona is another caregiver beloved by families, with an emphasis on dependable daily care and attentiveness. The simple declaration, "I love BrightStar! My caregiver that comes Keona, she's amazing," speaks to a level of trust and comfort that families seek and rarely take for granted. The core message is that Keona consistently delivers not just tasks, but reassurance and positive energy that helps the home feel calmer and more secure.

Other caregivers - such as Miranda Lewis and Bonnie - are also highlighted for their practical and uplifting contributions. A pair of caregivers, Lynda T and Miranda Lewis, are praised for their ability to clean, do laundry, and cook when asked, especially valuable for someone disabled with mobility challenges. The reviewers emphasize their good personalities and steady positive mood, which reflect the broader culture of BrightStar: a team that projects professionalism and warmth, while delivering tangible help with everyday tasks.

The testimonials also tell a powerful story about dementia care and the resilience of BrightStar's team. When a mom with dementia greeted caregivers with hostility, the team's patience and kindness paid off. After three months, she began looking forward to their visits, a testament to the caregivers' consistency and compassionate approach. Keona and Bonnie are named as caregivers who have consistently gone above and beyond, while the broader BrightStar team is praised for its overall excellence.

Beyond individual caregivers, reviewers speak highly of the company's culture and leadership. The Nashville team is described as the best in the business, with caregivers who are professional from start to finish. The office staff are celebrated as superb, and the owners are commended for their genuine care for both clients and employees and for their investment in the community. One story notes a Memorial Day weekend challenge in which the owner himself spent a half-day with a mother to ensure she received proper care, illustrating a level of personal involvement that many families find deeply meaningful. May and Dan are highlighted for their true customer-service mindset, reinforcing that BrightStar's leadership is willing to roll up their sleeves when it matters most.

Several reviews underscore the ongoing partnerships BrightStar forms with families, even when circumstances change. Dan Roth is commended for his professionalism and responsiveness in coordinating care for a sister traveling with a 91-year-old mother, where a caregiver named DaNeisha brought warmth and skill to the hotel room and made the trip a positive experience for the entire family. Other families recount Mary and Dan as kind and accommodating, consistently checking in on a mother and ensuring continuity of care. Dan and Amy are described as a blessing for providing overnight support when needs arose, with a level of communication that kept out-of-state families informed and confident in the care being delivered. Collectively, these stories illustrate a company that not only delivers quality care but also maintains open, collaborative relationships with families across state lines and changing needs.

Taken together, these testimonials depict BrightStar Care as a company that blends practical support with heartfelt connection. The caregivers' ability to assist with everyday tasks - cooking, cleaning, laundry, errands, mobility - alongside their willingness to engage in games, conversation, and companionship, creates a holistic care experience that can sustain families during challenging periods. The consistent praise for office staff, local teams, and leadership highlights a service model built on reliability, professionalism, and a genuine commitment to community. For many families, BrightStar Care has become more than a service; it has become a trusted partner and a source of comfort, reassurance, and even friendship in moments when it matters most.

This part of Nashville, Tennessee offers a variety of amenities that cater to seniors looking for a convenient and vibrant community. With several parks nearby, such as Percy Warner Park and Crockett Park, residents can enjoy outdoor activities and scenic walks. There are also numerous cafes and restaurants within a short drive, providing plenty of options for dining out or grabbing a coffee with friends. In terms of healthcare, there are several pharmacies and medical facilities in the vicinity, including physicians specializing in eye care, pediatrics, and sports medicine. Additionally, there are several places of worship for those seeking spiritual engagement. The area is also home to reputable hospitals like Vanguard Health Systems and Vanderbilt University Medical Center for any medical needs. For entertainment, there are theaters like Regal Green Hills and AMC Bellevue 12 where residents can catch the latest movies. Overall, this part of Nashville offers a mix of recreational opportunities, healthcare services, and cultural attractions that make it an appealing choice for seniors looking to settle in a vibrant community.

Parks

• Percy Warner Park (1.2 miles)
• Crocket Park (6.5 miles)
• Sevier Park (6.6 miles)
• Fannie Mae Dees Park (7.2 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (3.6 miles)
• Starbucks (4.2 miles)
• Starbucks (4.8 miles)
• Starbucks (5.1 miles)
• The Well Coffeehouse (5.3 miles)
• Crieve Hall Bagel Co. (6.2 miles)

Restaurants

• Sam's Sports Grill (3.6 miles)
• McDonald's (3.8 miles)
• Hardee's (3.8 miles)
• Burger King (3.8 miles)
• McDonald's (4.1 miles)
• Jason's Deli (4.2 miles)
• Uncle Julio's (4.3 miles)

Pharmacies

• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.4 miles)
• Walgreens (5 miles)
• Walgreens (5.1 miles)
• Walgreens (5.1 miles)

Physicians

• Jessup Eye Care (3.8 miles)
• Maryland Farms Pediatrics (4 miles)
• Nashville Vision Associates At Brentwood Medical Center (4.2 miles)
• Maryland Farms Family Practice (4.2 miles)
• Stroke & Heart Attack Prevention Center (5.3 miles)
• The LASIK Vision Institute (5.4 miles)
• Elite Sports Medicine (5.6 miles)

Places of Worship

• Brentwood United Methodist Church (4.1 miles)
• Bellevue Presbyterian Church (4.4 miles)
• Fellowship Bible Church - Brentwood Campus (4.7 miles)
• Calvary United Methodist Church (5.4 miles)

Hospitals

• Vanguard Health Systems (4.2 miles)
• Vanderbilt University (4.9 miles)
• Ascension Saint Thomas Hospital Cardiac Rehabilitation (5.9 miles)

Theaters

• Regal Green Hills (5.1 miles)
• AMC Bellevue 12 (5.3 miles)
• Regal Hollywood ScreenX & RPX - Nashville (7.1 miles)
• Belcourt Theatre (7.3 miles)