Nhc Healthcare Dickson

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Nhc Healthcare Dickson Nhc Healthcare Dickson Nhc Healthcare Dickson Nhc Healthcare Dickson

Nhc Healthcare Dickson

812 North Charlotte Street, Dickson, TN 37055

For more information about senior living options: (844) 490-3973

3.5 from 50 reviews
5 stars
26
4 stars
5
3 stars
1
2 stars
3
1 stars
15

Assisted Living Skilled Nursing Facility

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    Overall Review of Nhc Healthcare Dickson

    Pros

    • pro The staff provide compassionate, family-centered care that families would expect for their loved ones.
    • pro The facility earns praise for exceptional care and 5-star service.
    • pro Nurses, therapists, and CNAs are consistently described as caring, responsive, and solution-focused.
    • pro The housekeeping and maintenance teams keep the environment clean and welcoming.
    • pro The administration is portrayed as caring, proactive, and supportive to residents and families.
    • pro The therapy department is highly regarded for its skilled, patient-centered approach.
    • pro NHC Dickson is regarded by many as an absolute blessing to the community and a place where residents are treated like family.

    Cons

    • pro The staff are terrible and the place is terrible, with residents neglected and care rarely performed properly.
    • pro The facility is accused of discrimination.
    • pro The CNAs are described as rude and full of drama, not caring for elders.
    • pro The building is disorganized, smelly, and dirty, and the staff are not qualified to take care of people.
    • pro A grandmother's hip fracture is alleged to have occurred because staff did not provide proper support.
    • pro A nurse is described as rude and undeserving of working there.
    • pro Patients are treated better only if they are privately paying.
    • pro Care plans are changed day by day, with poor consistency and communication.
    • pro Dementia patients are allowed to wander around unsupervised.

    Review

    The collection of reviews about NHC Healthcare Dickson presents a strikingly mixed picture, with some families singing the praises of compassionate care and responsive staff, while others recount experiences of neglect, confusion, and frustration. On one end of the spectrum, several families describe the facility as a place of healing and comfort where staff treat residents like family, keep families informed, and provide strong rehabilitation services. On the other end, a number of reviewers allege serious problems ranging from rude behavior and poor communication to outright safety and quality concerns, painting a portrait of a facility that can feel like a stark contrast depending on who is there and when.

    Many testimonies highlight warmth, attentiveness, and genuine concern. Families repeatedly note that nurses and aides are caring, responsive, and dedicated to their loved ones. They praise being kept informed about changes in condition, appreciating a sense of urgency when care is needed, and feeling that staff genuinely treats residents with dignity. Several residents recover from significant events - hip fractures and strokes - with rehab teams described as capable, patient, and encouraging. The rehabilitation and therapy departments, in particular, receive frequent commendations for their expertise and for helping patients reach goals that allow them to return home or improve their daily functioning. The overall sentiment is that when care goes well, it goes very well, with many reviewers calling the experience life-changing in a positive sense.

    In some testimonials, individual staff members become the center of the appreciation. Specific names appear repeatedly as standout caregivers: a CNA who is described as a favorite for his willingness to help, a nurse who brings consistent kindness and a cheerful demeanor even on demanding days, and a problem-solver who can offer practical solutions during difficult moments. A PT/OT context is singled out as particularly strong, with certain therapists described as shining examples of compassionate, effective patient care. The sense of partnership with families is a theme in these accounts, with families feeling that staff listen, answer questions, and treat their loved ones as if they were their own family.

    There is also a strong thread of gratitude for the broader community environment created by the staff and administration. Several reviews emphasize that the administration is caring, approachable, and ready to step in to assist whenever needed. Residents and their families frequently describe the facility as a place where the staff and leadership are not afraid to take action, to advocate for residents, and to work collaboratively with families to navigate changes in care plans. In these moments, reviewers feel reassured by a sense of teamwork and a commitment to residents' well-being that extends beyond routine tasks.

    However, the praise is matched by a significant and alarming set of criticisms from other reviewers. A number of accounts describe catastrophic lapses in care, with comments about neglect, patients being left without adequate assistance, and plans of care changing day by day without clear communication. Several reviews accuse staff of rudeness, poor attitude, or a lack of accountability in responding to call lights and patient needs. Some reviewers claim that injuries occurred or worsened due to improper handling or insufficient support, including at least one account alleging a hip fracture occurred because proper stand-assist measures were not taken. There are mentions of discrimination, outright negative experiences that felt biased or unwelcoming, and accusations that some staff do not genuinely care for residents beyond financial considerations.

    Cleanliness, odor control, and overall facility conditions surface as additional points of contention in the negative experiences. Reviewers describe rooms and common areas as dirty, with concerns about nails not being trimmed, dementia patients wandering unsupervised, and general disorganization. Billing and administrative friction appear in several stories, with families reporting disputes, confusing charges, and attempts to collect for periods they did not expect to be billed. In one stark set of remarks, reviewers urge prospective families to save themselves the worry and stress by seeking care elsewhere, underscoring a belief that the quality of care can vary dramatically from one staff member to the next or from one visit to the next.

    There are also voices that reflect a nuanced middle ground, acknowledging that while some departments and individuals perform exceptionally, others fall short. In particular, the rehabilitation and therapy teams are sometimes praised as cohesive groups that feel like a family, while the broader nursing and support staff are described as inconsistent in meeting patient needs. One reviewer who identified themselves as a PTA student spoke about a transformative experience within the therapy environment, highlighting the dedication and camaraderie among therapists and the meaningful connections they form with patients. This perspective serves as a reminder that even within a single facility, experiences can be highly varied depending on unit, staff rotation, and specific interactions.

    Overall, the narratives about NHC Healthcare Dickson reveal a complex living reality: moments of remarkable compassion, skillful rehabilitation, and clear, proactive communication coexist with reports of disorganization, discomfort, miscommunication, and treatment that falls short of expectations. For families considering this facility, the takeaway is not a simple verdict but a reminder of how critical it is to observe, ask questions, and actively participate in care planning. The strongest experiences tend to come from engaged, empathetic staff who treat residents like family and communicate openly with families. Conversely, when gaps in staffing, attitude, or supervision appear, the impact on a resident's daily life and safety can be profound.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Nhc Healthcare Dickson in Dickson, TN is a skilled nursing facility that offers a range of services and amenities to ensure the comfort and well-being of its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, Nhc Healthcare Dickson offers medication management and coordination with healthcare providers to ensure residents receive the care they need.

    The community boasts various amenities to enhance the living experience of its residents. Each room is fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. There is also a dining room where meals are prepared according to special dietary restrictions. Housekeeping services are provided to keep the living spaces clean and comfortable.

    Residents at Nhc Healthcare Dickson can enjoy spending time outdoors in the garden or other outdoor spaces available in the community. Scheduled daily activities are offered to keep residents engaged and entertained. Transportation arrangements can be made for medical appointments, ensuring residents have access to necessary healthcare services.

    The community is conveniently located near several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to various resources and amenities within the surrounding area.

    Overall, Nhc Healthcare Dickson provides a supportive environment for individuals who require skilled nursing care. With its range of care services, amenities, and convenient location, this assisted living community strives to meet the needs of its residents while promoting their overall well-being.

    Videos

    Nearby Places of Interest

    This area of Dickson, Tennessee offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. Within close proximity, there are several places of worship for those seeking spiritual fulfillment, as well as reputable medical professionals such as dentists, orthopedic specialists, and pharmacies for healthcare needs. Additionally, there are a range of dining options including popular chains like Waffle House and Popeyes Louisiana Kitchen. For outdoor enthusiasts, there are parks nearby such as Dickson Park & Recreation Department and J Dan Buckner Park. Transportation options are also easily accessible with Peery Airfield and U-Haul in the vicinity. Overall, this area provides a welcoming community with convenient resources for seniors looking to settle down in Dickson.

    Places of Worship

    • Cross Point Students Dickson (0.3 miles)
    • Lighthouse Church Of The Nazar (0.9 miles)
    • Bowman Chapel United Methodist Church (1 miles)
    • Kedron United Methodist Church (1.2 miles)
    • Bethesda Temple Apostolic Church (1.2 miles)
    • General Conference Of Seventh-Day Adventists (2.6 miles)
    • Pond Church of Christ (2.7 miles)

    Physicians

    • Creekside Dental Center (0.4 miles)
    • Tidwell & Faulks (0.4 miles)
    • Dickson Orthopaedics and Sports Medicine (0.5 miles)
    • Covenant Medical Group (0.5 miles)
    • Orthopaedic Specialists of Dickson DR (0.5 miles)
    • OrthoGo Dickson (0.5 miles)
    • Church Street Medical (0.7 miles)

    Restaurants

    • Waffle House (0.7 miles)
    • Popeyes Louisiana Kitchen (0.7 miles)
    • McDonald's (0.7 miles)
    • Ichiro (0.8 miles)
    • Little Bite of Everything (0.8 miles)
    • Shoney's (0.9 miles)
    • Zanders Woodfire Pizza (0.9 miles)

    Pharmacies

    • Kroger Pharmacy (0.8 miles)
    • ASP Cares (1 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1 miles)
    • Dickson Apothecary (1.1 miles)
    • Community Pharmacy Care (1.1 miles)
    • Walmart Pharmacy (1.8 miles)

    Hospitals

    • Tennessee Oral and Maxillofacial Surgeons Spencer A Haley PC (1 miles)

    Parks

    • Dickson Park & Recreation Department (1.2 miles)
    • J Dan Buckner Park (1.7 miles)
    • Montgomery Bell State Park (5.9 miles)
    • White Bluff/Kingston Springs (14.9 miles)

    Transportation

    • Peery Airfield (3.1 miles)
    • U-Haul (9.1 miles)

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